Got to ocean city late, mike at the front desk helped my husband and I get a room quickly with our dog. He was very accommodating. Everything was clean. Thanks mike! You're awesome! read more

This place is awful. The sheets smell like they came straight from an unwashed dog bed, the bathroom ceilings is half caving in and it feels like you might fall through the bottom of the tub floor. Our room opened directly into the tiki bar which blasts terrible cover music until 9 and 90's dance tunes until midnight from 5' outside the hotel rooms. Meanwhile it's drunk patrons, who aren't guests, roam the hotel halls looking for bathrooms and take over the pool area for loud inebriated arguments. read more

What I liked about this place: The proximity to the beach was a good plus and the hotel is next to several restaurants/attractions. You could see the border between Maryland and Delaware next to the hotel too. There was good insulation in the walls. Staff was nice and helpful. My complaints: The door to our room on the 4th floor was slightly misaligned so that we had to really push against it to open/close. Likewise, the balcony door required a lot of effort to pull open. The hotel itself is alright. It's leaning towards the older end in terms of furniture but everything worked and was clean. The kitchen came with stoves, microwave, large fridge, and kitchenware. AC was older looking but was able to cool the temperature of the room. Breakfast was mediocre. They must still have some Covid protocols in place since a lot of the things were individually wrapped like their cups, muffins, bagels, and utensils. There aren't any warm foods or proteins I usually expect from inclusive hotel breakfast like eggs & sausages. They also charge you 1.50 per night for safe warranty or something of that sort. Not sure if you can waive it at check-in or not. read more

When we got into our room it looks okay but then when you go to lay down there were stains on the sheets...blood or nail polish and some kind of brown stains. Also, the air filter for our rooms AC was black, which is not good for families with children or ones with a high chance of getting sick. Also, there was a hair ball left in the shower even after we waited an hour for our room to be prepped and cleaned. If there were stains on the blankets, dirty air filters, annd hair left behind...isn't it accustomed that they be replaced and cleaned up? Do not come here. Even if it seems cheap. Check reviews and don't be afraid to speak up. read more

This place is absolutely disgusting! Meaning filthy! The floor are dirty in bathroom the tub, the refrigerator is dirty counter top bathroom vent broke and dirty. The yield and wash cloths were stained w/ a brownish yellow color. Oh and the bed felt like cardboard very uncomfortable. Nowwww mind you when we arrived it was about 1am on a Sunday morning. We didn't plan to stay in OC overnight so we weren't prepared meaning no hotel reservation made. We drove around for awhile and ended up here. My husband and cousin walked in and a very racist YES! Racist guy started by aggressively asking did they have a reservation. My husband responded with no. He then says oh we don't have any rooms a available, we are booked. We are a choice member so my husband said ok and say right there in the lobby went on the sight and checked. After doing so guess what!?! there was a room available. My husband waned right back up the counter to let the quay know they do have a room available. He then said verbatim you must have the wrong location we don't have any! My husband then showed him his phone w/ the booking confirmation number etc. he then starts to sing a different tune by saying oh really must be some mistake let me check. He asked what was my husband's last name. He took a few minutes to then say no III done see your name at this point my husband spells it out. Mid too is a very common last name nothing complicated smh. The guy then says ohhhh I see it. Not sure how you found something !?! What?!?!? Sir are you kidding me!?!? Then he says I hope it's clean. What!?!? The ONLY reason we stayed was because it was late and didn't wanna take a 3 + hour ride back home every one was tired and sleepy. This is long I know but it needed to be said. The one star is for the air conditioning temperature other than that it's some trash!!!!!! read more

Simply put, I would not stay at this establishment again. The ONLY plus this hotel has is the convenience of being in CLOSE walking distance to the beach. Outside of that, nothing at all. For starters, our balcony door was broken - so our outside access was no longer available. Our bathroom was subpar is the cleanliness department, as there was a previously opened lotion bottle still on our sink upon our arrival. On top of THAT, there was also a long piece of blonde hair on my pillow (and my hair is obviously not blonde). No no no - no thank you on a stay again. Luckily majority of my weekend stay was spent outside of the room, but that is aside the PAID point. Comfort and cleanliness is better than convenience. Keep searching if you are pondering this stay. read more

The room was filthy!!! Overwhelming musty and smoke smell. The bathroom was disgusting. The curtains were so raggedy with holes that the sunlight shined right through in the morning. When checking in the young lady at the front desk acted like I was bothering her and just wanted to get back to her phone. So glad we were only staying for one night. The only plus and the only reason they even deserve a star is the access to the boardwalk and beach. Will NEVER stay there again and don't recommend anyone else too. read more

NOT A QUALITY HOTEL - POOR MANAGEMENT - FILTHY ROOMS We primarily stayed at this 2 star hotel for two reasons: location close to family we were visiting, and two, breakfast was included. We were hesitant to book here due to the many negatives reviews and sure enough, we should have listened. The name of this hotel does not live up to it's standards. The hotel is being mismanaged and the rooms are outdated and unfilthy. There are other hotels within proximity with better reviews and value with a 3 star rating. We will definitely not be returning to this hotel again. THERE IS A ROOM SAFE CHARGE First, beware of a hidden room safe charge they don't tell you about at check-in. It's a $1.50 daily charge that is added on to your bill. After we had checked out, I looked over the summary receipt and noticed the charges. I called the hotel to dispute this but the person I spoke said I approved the charges when I signed the receipt at check-in and there's nothing I could do to get a refund. She also aid there was a sign displayed at the front desk that mentioned this. Unfortunately, I did not see the sign or take the time to read the summary receipt at check-in as we were preoccupied and tired after a long day of driving. In the many years we've traveled and stayed at 2 to 5 star hotels, we have NEVER been charged a room safe charge. It's not so much the money but the principal. As a hotel courtesy, guests should be informed of this charge verbally and decide whether they need a safe or not. Since we keep all of our valuables with us at all times, we did not have any use for a safe. I feel I was taken advantage of and misled. A GRAB AND GO BREAKFAST The breakfast items were mostly packaged sweet breads and hot waffles. There was a limited supply of mini yogurt cups but you had to get there early or else they run out. No eggs, bacon, sausage or potatoes here. This is more of a continental breakfast. If you have a hearty appetite, you'll have to go out, which is what we end up doing especially with two growing boys. It was pointless choosing this hotel for its free breakfast. Not a good value! POOR HOUSEKEEPING - FILTHY & DISGUSTING ROOMS The negative reviews on room cleanliness has been a period of several years. Apparently, management has not made this a priority. The housekeeping crews are not being supervised and rooms are not being inspected. For the price you pay to stay at this hotel, I expected a clean room. Our room on the second floor overlooking the pool was extremely filthy!!! As soon as we walked into the room, we noticed the floor was dirty. We could see traces of dirt specs throughout the floor and it was slippery and sticky. There were traces of fecal in the toilet bowl. We called room service as this was not acceptable. When the floor was mopped, housekeeping did not remove the cleanser. That's why it was sticky. When my husband wiped the bathroom floor due to a toilet leak, the towel was black with dirt. Also, I noticed the room had not been dusted for weeks. There was nest of webs around the lamps and phone and on top of the fridge. We were so disgusted and grossed out that we started to look for another hotel. Unfortunately, everything was booked. In all the many years that we have traveled, we have never seen a room this filthy. NO DAILY HOUSEKEEPING ROOM SERVICE This was the only hotel on this trip that didn't offer daily room service unless your stay was over 3 nights. STAIRWAYS FILTHY & UNVACUUMED The elevators are extremely slow so we took the stairway to our room. The carpets were unvacuumed. The stairway carpets were filled with debris from the first floor to the second floor. I imagine the next two floors up were in the same condition. LOUD MUSIC AND NOISE ON THE POOLSIDE & TIKI BAR If you want a quiet room, stay on the opposite side of the pool and tiki bar. The noise stops usually around 10 or 11 pm on the weekends. read more

Pricy but great location. Huge line ups for the free breakfast. Second morning they ran out of bagels so only waffles and sugared cereal was available. No fruit. Management is pleasant. Tiki bar and restaurant on site has a poor manager who was easily angered and acted threatening regarding a minor issue. Don't eat here. read more

Spent the weekend at this hotel with my boyfriend for his birthday. While we understand the concerns of Covid and the effect it has on businesses we would assume they would have taken MORE consideration to our issues. Unfortunately, they were unsympathetic and did not seem to do much beyond offer us a new room after we had one day left of our trip. We voiced multiple concerns since the moment we arrived. Here were the issues: 1. Toilet paper left in the toilet 2. Used toiletries (i.e. half bottle of lotion on counter) 3. No tissues replaced 4. Coffee maker and pots used and barely cleaned 5. NO SHOWER CURTAIN 6. Cleaning supplies left in the room (this was not meant for us to have) 7. Phone did not work entire stay ** we expressed these issues FIRST DAY. No apologies. Nothing. No actual real response or remediation besides a shower curtain. BUT THE BIGGEST issue was a the person who booked the room prior to us. They knocked on the door during our second stay to tell us they left their clothes in the top drawer. We opened the drawer to find black pants with money in it and a bag of white tee's. The hotel didn't come... the actual person who left them did. I find this EXTREMELY unprofessional. Not one thing was done for us other than being offered a new room when we were leaving the following day. It needs updating and while front desk wasn't rude they weren't helpful. No remediation. I wouldn't recommend. Wish the hotel well, but too many concerns for us to ever stay again. read more

Staff was nice, but did not wear masks despite being in the COVID 19 epicenter for Maryland. Some would put them on, then take them off. Not all fellow guests wore masks. You would see families walking the halls without them. Many Ocean City businesses did not enforce the mask and distancing covid laws. Location is great. Building is old, Rooms were clean. Staff did not come in the room during stay due to covid, and I am glad as they don't wear masks. Each day you put out the dirty linens and request what you want back clean. They leave this in a bag outside your door. You put your trash outside the door and they take it away. I hope we did not get covid from our visit. read more

Solid choice for a last minute trip! I'm a Choice Hotels member so they had a little discount for three nights. Price is very reasonable for OC in season, especially given that we booked last minute. This hotel is Ocean Block. You have a short walk to the beach. I saw one reviewer said there is an extensive walk to the beach. Not true. The walk is short. You can easliy go back and forth for bathroom breaks and food. Front desk staff and restaurant staff is VERY friendly. Very pleased with all interactions. My only pause is that they have no idea if you are staying at the hotel or not, and anyone can just access the elevators and go up to the rooms. That was a little concerning. There is a bathroom in the lobby and a bathroom on the second floor by the restaurant. You can use them to change before or after check in or check out. Plenty of luggage carts, but challenging at 11:00 am when everyone is checking out. Our room, 222, was the end room with a kitchenette. Exactly what we need in a kitchen for OC - breakfast and lunch in the room/beach. Dinner out. Full sized fridge, microwave. Little stove. Breakfast is served downstairs, but we just got our coffee there. There is a coffee maker in the room, but no need to brew if you go downstairs. The breakfast is pretty minimal and standard. We brought out own breakfast foods so just grabbed fresh fruit along with our coffee. Our room had a little corner balcony. You can see the ocean a block away on both 145th and 146th streets from that room since it's on the end. There is a lot of covered parking at the hotel and some in full sun. It's first come first served for shade parking. There is a nice little restaurant for breakfast and lunch. You can sit outside or inside. There is a full bar outside and a pool. For the price it was a good find for OC in season. There is an umbrella and chair stand right at 146th on the beach. Also, given that you are at the Maryland/Delaware border, there is a snowball stand on the beach on the Delaware side. It's not good ice, if you're used to Baltimore/New Orleans style snowballs. It's crunchy ice. But a nice cool off option for a day on the beach. They have chocolate and marshmallow. You're not going to get 5 star accommodations here, but you will get just what you need for a sandy, Ocean City vaca. Especially if you're used to old school OC!! We would stay here again if we couldn't find beachfront at the right price. Beachfront is always my preference, but for ocean block - this one is a solid choice! read more

THERE IS MOLD!! We arrive and there was mold all over the air conditioner. The elevators were extremely slow so we just took the stairs. They gave us towels with stains on it. Our shower did not have any pressure so we had to contact the workers in the lobby for them to fix it. Things need to change and I have contacted management. read more

Quality Inn & Suites - Stained towel - Hotels Near Me - Ocean City, Maryland

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DO NOT STAY HERE!!!! Definitely not worth the prices they charging. My family and I stayed here for two nights and it was a horrible experience. We arrived late Friday April 30 after 11 p.m. due to driving from Virginia. Our children were tired and wanted to climb in bed. When I pulled the covers back there were stains on the sheets that look like feces. I took pics and my husband immediately went to the desk. We were brought new linen and the night staff apologized. The next morning my husband went down and talked to staff. He was told that a manager and housekeeper would be up to inspect the complaints we had. Our complaints: There was a stove with rusted burners and 1 pot, dirty utensils, very small microwave, filthy toaster, and broken cabinets. The toilet back cover was cracked. The manager never came up but the housekeeper brought new linen and said she would be back to clean the room once we left. We notified the desk that we were leaving out so that the room could be done. We were gone for almost 7 hours and came back to the room looking exactly like we left it. Nothing was done. My husband went down and talked to the desk again because we were disgusted, $360 something dollars for two nights for this...get out of here. He was told that upon checkout the next morning they would make it right. Well the next morning, there was nothing but a bunch of excuses. This is the first and last time my family will ever stay here! read more

Quality Inn & Suites - Hotels Near Me - Ocean City, Maryland

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This hotel is dated and not super on cleanliness. The bedding was clean or appears to be but the rest of the room was not great. Several loud noises in the night. The smell of marijuana in the morning will knock you down when you leave your room. I figured that was just a coincidence when I read other reviews stating that but it's not. The staff friendliness and underneath parking earned the second star on this review. I booked here with reward points I earned from work staying at suburban extended stays which are great rooms. Next time I come to the beach a day early I'll just spend money and get a better place until my other reservation is ready. read more

We stayed here and our room was apparently under the boiler room and as a result we had to deal with 24/7 thumping noises. Manager wasn't too helpful in resolving the situation. This room and any in the vicinity of that boiler room shouldn't even be an option for renting. read more

Hotel was at a great location and front desk staff were nice. Elevators were terrible. Super slow and almost got stuck in the one, the door wouldn't open and then took us back up instead of letting us out on the ground. Keys didn't work half the time. Rooms were not that clean, air conditioner had mold and under couch had old food. Breakfast would have been nice, except it was too tight to get anything and there is only a couple tables so we couldn't sit or get by to get food. I definitely feel like I paid too much for my stay. read more

9/13/20 In the middle of a Pandemic. Ocean is a hot spot in Maryland. Head of housekeeping not wearing a mask moving in and out of rooms while the hotel has posted signs that masks are required. In the smallish lobby, and employee eating dinner without a mask on. We check in and find (in our clean room), hair and toilet paper in the toilet. We are given another room, where we find a cigarette butt in the cabinet in the kitchen and rusty water in the coffee maker. We understand this is a resort town and hotels take a beating from use. I would expect to find (as we did), interiors with signs of wear. That is not an excuse for rooms that are not clean. That leads me to believe that this property is not following Choice Hotels' guidelines for cleaning. When I called Choice to open a case, I spoke to a nice person who read from a script and then offered at the end of the call an opportunity to get 20,000 rewards points or $100. I was transferred to a sales rep who hung up on me when I explained how I got to him. Choice - It's called UX or User Experience - In your world its called Guest Experience. While it may be difficult to control a property owner, its not difficult to map out how to resolve a situation such as this. It should not end with a "Salesperson". Sales people are interested is a commission, not a delighted guest. read more

We stayed at the Econolodge for a week in July (2017). I have to say that this hotel has a ton of potential. It is in a perfect location with games, mini golf, Dunkin Donuts and small shops right across the street and a Fisher's popcorn and taco shop next door. Plus, it's close to the beach, not directly on the beach, but a short walk. Now for the not so good... -The parking spaces are small so if you have a large truck or SUV good luck. Half of the parking is covered, so that was a plus. -Trash, trash, trash! It was everywhere from the parking lot to the elevator and the stairway. -The room was nice at first glance. Upon further inspection it was dirty. There was sand all over the bathroom and hair from the previous occupants on the floor. I had to wash all utensils and cookware before using and I also scrubbed the fridge which looked like it may have been wiped down a few years ago. -Speaking of utensils, if you want to cook a full meal all at the same time you'd better bring your own pots and pans and one medium sized pan. In the cupboard there was one pot with a lid that was about 3 sizes too small. No baking sheet, one bowl, 2 forks (and 2 plastic forks??) and one sharp knife that wasn't even as sharp as a butter knife. The first time we asked for more utensils and cookware the guy at the front desk looked at my husband as though he had 3 eyes. The second time we were helped by another man who was actually extremely helpful and got us everything we needed. Luckily I had packed a few sharp knives and scissors. -The air conditioner made the room smell like mold which tells me the filter was dirty and not being cleaned between each guest. On our last day the check filter light came on. All you have to do is push a button and the light goes off. -I believe they have bedbugs. After the 2nd night we started noticing red bumps on my son. We had housekeeping change the sheets. Then my daughter woke up with the same red bumps the next morning. We had them change the sheets again and slept on top of blankets we had. We initially thought it was a rash from the pool (I'll talk about the pool next) on the way home I googled bed bug bites and that is exactly what they looked like. -The pool. Well, they have a pool that's a plus. The bottom of the pool was nothing but sand. The water was so cloudy I wouldn't let my kids go in without wearing their goggles. I do not believe it is being cleaned or maintained with the proper chemicals. It was not bad to the point where I wouldn't let my kids in but I did make them shower immediately after they got out. -As for the employees, half of them were nice, the other half just indifferent. There was always one or two people behind the front desk when you walked in yet nobody greeted you. Out of all the times I walked past that desk there was only one older gentleman who said hello. One. They almost never had smiles on their faces and that really makes a difference. Our housekeeper was super sweet. Sweet doesn't clean the room and neither did she. She did give us extra towels and trash bags when we asked though. I wasn't expecting a five star hotel, in fact I wasn't expecting much at all and that's exactly what I got. It's a real shame too because I honestly think with the right management it could be a really nice place. All it needs is a good deep clean from top to bottom and to be maintained. I would not recommend this hotel to a friend and we will not be staying there again. read more

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This is normally not where we stay when we visit this area. But I let my dad and sister make the arrangements and this place was cheaper than the normal place. Now I know why. The motel is a 2 story building with outdoor corridors. The hotel is built on the side of a hill, so many of the 1st floor rooms are actually over the parking lot. Both rooms stunk. Turning on the air conditioner (which wasn't on) lessened the odor to a small degree. The beds were hard. And the pillows were horrible. Putting the Sunday paper in a pillow case would have made a better pillow. We went to Ikea to buy pillows. The toilet and shower were in a small "closet" with a lightbulb that was only slightly better than no light at all. Plus the motel serves a "continental breakfast". This should be called a few donuts with some coffee. The room it is in has no seating as it is probably 4' x 4'. There is an IHOP 3 buildings away, which is where we ended up eating. Unless you enjoy being dirt cheap, I would recommend going anywhere else. read more

Mixed review. The staff is super nice and welcoming. That's where the positives stop. This hotel is one of the last hotels before the Delaware line. It is not close to the beach and requires an extensive walk. There are 2 elevators and they are so slow. The lobby restroom is nicer than the one in the actual room. The hotel is pretty run down including the actual room. The door to the room is difficult to get into. Once inside, you can definitely see the aging. Stains everywhere, not the most clean furniture or bathroom. The pool was small and overcrowded. You have to walk thru the tiki bar to get to the pool which was not the best for a family with small kids. You have to walk by the live band and intoxicated people just to enter the pool. The breakfast was mediocre at best. Food was the same everyday, no flow to the order of service and sticky floors. The food itself lacked variety and taste. Overall, I would not likely stay here again. read more

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Not good Dirty hallways Dirty rooms Dirty elevators Brrrrrrrr Needs to be renovated read more

Great location for the beach. The nearest boardwalks though are either Ocean City about 30 minutes or Bethany 20 minutes and Rehobeth. About 40 minutes. But there are things to do like ice cream and mini golf right out the door. The rooms are big as well as the bath. I would recommend trying to get a room that is NOT poolside as there is a lot of noise plus the tiki bar has live music that is loud. The staff is friendly. Rooms a bit dated. But hey your at the beach. read more

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Econo Lodge is ok, just ok. It's a cheaper concrete hotel a block away from the beach. You get what you expect. And the bar and pool area are local hang-outs. The bar has good drink prices and live music on weekends. But count your change at the bar. Beware of the "change for $10 when you give them $20". Yes Jonathan, I know that trick. Air conditioner was a bit noisy, but the worst part was it made the balcony unusable because of the heat given off by the air conditioner. I would recommend a room on the Northside of the hotel (away from the pool and bar). And do NOT accept the room near the bar and the first floor -- The room balcony is IN the bar. The good ... fair size room with a real kitchenette, easy walk to the beach, away from the boardwalk craziness, a pool, good parking, things to do within walking distance and things to do within a short drive. Restaurant at pool is convenient for breakfast and lunch. The bad ... Jonathan, and forget WIFI between 8am and midnight. Not the best outdoor shower and changing rooms. read more

BEWARE. Worst hotel experience ever. Sheets were stained, mold all over the air conditioning unit, stained comforter. Just overall cleanliness was terrible. I asked to cancel after only being their for 20 minutes and the older lady at the front desk gave me an attitude. I eventually ended up getting my money back but it was very inconvenient finding another hotel because in ocean city it's hard to find a hotel the same day. Don't get fooled by their reviews on the choice website. I asked if they could help me find another hotel considering there are other choice hotels in the area and they blew me off. Beware this place is a MUST AVOID! read more

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This place exceeded my expectations... was expecting the usual beachy, musty smell. Nope , none. Our room was on the 4th floor.. very clean.. after reading some of the reviews here, . I personally inspected all linen, mattresses, etc.. and nothing. Everything was perfect. The hotel is A half a block to beach, which was beautiful by the way.... Look it's not a luxurious 5 star beach resort... but its def is good . Especially if your on a budget.. the staff was lovely and helpful.. ( i only dealt with the daytime staff., ) Free parking. Free wifi. Close to all attractions.. All in all. Good experience. Would definitely consider returning.. read more

What a pleasant surprise! The room was very clean, and spacious. The kitchen was stocked with dishes and clean dish cloths. There was a balcony that overlooked the parking lot, and the highway. Great to catch some sun in the am. We were able to walk to an area of the beach that was off the boardwalk in about 5 minutes. All employees were very friendly and eager to assist with anything. Our housekeeper, Eva, was wonderful. I am glad I didn't go by other reviews listed. Great stay. read more

If I could rate this place 0 stars I would. I was eaten alive by bedbugs. I physically found one, killed it, and one of the house keeping ladies yelled at me and basically told me "thats not a bed bug, you are lying". When I requested to speak to hotel management, they told me there was no management to speak too. This was COMPLETELY unacceptable, and I will NEVER EVER go to this chain of hotels EVER again. read more

This isn't a luxury hotel but it is a friendly, cost-effective place to stay if you are going to Ocean City/ Delaware. The rooms were very clean and spacious for the price, each one having a balcony. It's only a short walk to the beach, and plenty of food and entertainment options right out the door. The a/c was a bit noisy but that was the only spot of annoyance. We had breakfast at the hotel and it was also good - again, not four or five star good but no complaints. There is also a pool, but we did not try that out. Plenty of parking, and a very nice staff round out a economical choice for a beach trip. read more

Hotel name changed from Econolodge to Quality Inn between booking and vacation and nobody notified us. We were looking for the Econolodge sign which doesn't exist! Would have been nice if they sent an email or something! Just returned from staying here, the front desk employees are the most rude people I've ever met. We had to wait 2 1/2 hours past check in time for our room, as did atleast 5 other families. Front desk people were miserable and rude. Ryan was arguing and yelling with the guests very loudly. Someone said " the customer is always right" and Ryan yelled NO THEY ARE NOT! No manager present in building for the entire day. Rooms not so clean, in room safe didn't work. Pull out couch mattress was filthy and horrid to sleep on. Desperately in need of a good thorough cleaning and updating. Most hotels you don't have to go outside to the parking garage to get ice. Pool and restaurant were nice, food was very good. Servers very friendly. Seems like Quality Inn has some work to do to make this place Quality! read more

Terrible the bathroom had an odor, had to hold the toilet down so it could flush probably and worst of all my shower did not work. I called front desk they were like maintenance comes in at 9, no other info and they act like they didn't care. I go to front desk again they were like maintenance was working on pool they never made it to the bathroom. I requested manager call me and it never happen. The room felt dirty. Dont stay here read more

Mold alert! If you suffer from asthma avoid this dump. If you can live with moldy, humid (NOT DRY) AC air, then you wouldn't mind staying in this place. The AC unit in the first room I got was blowing just hot & humid air. The next room they offered was blowing cold air but was moldy and humid. The deep seates stench of cleaning chemicals could also trigger asthma attacks. The star I awarded because the furniture and the shower were recently purchased... shame it is an inhospitable environment for me to sleep... I cannot recomend this place. read more

I arrived 2hrs before check in, told them I was here anything available they said no went to the beach came back at 2:30..Didn't get a room until 3:05. I booked 2 rooms had to wait for the second room, I was told I would be called,no call went back to front desk at 3:40 they said the room has been ready we were looking for u...Dirty towels, toilet stopped working,room smelled old, the sheets were damp, I didn't even call the front desk, just used the other room mostly, left the balcony door opened,that fixed the smell. I stayed out 90% of the time.Front desk ignores u, the lobby is filled with flies...I literally slapped myself trying to swat them, I watched 2 different couples spill their food swatting flies while trying to eat breakfast. Comp breakfast was ok..I did read the reviews...They were totally on point.The best thing about hotel is the location read more

w0rse experience ever!!!!!! been going to this place over the last 10 years when it was econo lodge, now that it's a quality inn it sucks!!!!! check in time is 2pm , we arrived early at 12:55pm . was told the room was not ready and to come back at 3pm. when we came back at 3pm and we were told the room is not ready they are cleaning it now. and the waiting room was full of people waiting for thier rooms too!!! by 4pm when we went to the counter to ask again & was told the rooms are being cleaned now! 5:40pm we were asked if we would take a room on the 4th floor instead of the 3rd floor. we took it & was tired of wating all day!!! when we were checking in they asked for our credit card which was strange because the room was prepaid by booking dot com in the full amount. when we swiped our visa credit card 3 times & it was declinced all due to them making it a mastercard not a visa card like i had. so i had to give them my debit card to check in. when we got up to our room we got a call from our bank saying our card had been compromised and we had a new charge of $75.00 on our debit card too. so now i am out $75.00 extra and a credit card that is no good now!! on the day we checked out i spoke with the manager and he agreed i should have never been charged the extra fee and he was going to refund it back to my card. it's been days & i still have not recieved my $75.00 back. so they got me good! ********if you are looking for a place to stay to relax and enjoy yourself without compications and any headache or spending more then you should have take this hotel off your list!!!!!! read more

Do not stay! Came for a last minute trip overnight with my mom who had stayed here years ago and said it wasn't fancy but very clean. Unfortunately that was not our experience this trip and she was surprised how much it had changed. There were hairs still in the bathtub, all over the towels and dish towels in the kitchenette, on our pillow, dirt and hair in the corners of the bathroom floor, etc. I would never take my shoes off in the room the entire time - just felt dirty. Our bedspread had pulls and dark stains all over it. The table with chairs and a layer of dust and grime. We found a half eaten biscuit in the safe. The vent in the bathroom was covered in nasty dust and lint. As if all that wasn't enough...we went to breakfast the next morning (should've known better by the state of the rooms) but my mom said it was really good and a lot of locals even Dined there. Had an omelette, found a hair on the kiwi after I took a bite of it (the fruit was sitting on the plate next to the omelette not in a separate dish.). Told the waitress and she asked if I just wanted new fruit?? OMG! I said no a whole new plate would be nice since it was all together. She obliged and I waited 10 min and brought out a fresh plate. 4 or 5 bites in I found ANOTHER hair in the omelette!! I was so disgusted. We asked for manager and the owner came out and apologized and said we wouldn't need to pay for anything and offered if we wanted something else like pancakes. He said the hairs must've been in his onions (not true since the first time it was on the kiwi.). We obviously we're done with this place and declined. She brought the bill and said we didn't have to pay the food but my mom still needed to pay for her $7 Bloody Mary. Fine but think under the circumstances they should have just comped the whole thing - awful!! read more

My boyfriend and I stayed here for one night for a quick get-away. The staff was very friendly. However we were dissaponted in the cleanliness of the hotel room. There was a plastic cup FULL of cigarettes outside on the patio. The top of the microwave was covered in dust and dirt. The oven had hair on it. The bathroom floor had dirt. There was an obvious lack of cleanliness in our room. The beds however, were obviously clean..........hopefully. We got chicken tenders from the bar and the service was great however the chicken tenders were only ok. read more

We have been staying at this hotel for the past 10 plus years..This year the room was so nasty dirty dishes balcony area was dirty ..Bathroom was dirty ..We where supposed to be on the pool side and we get there and was told we will not be on the pool side ..This trip to our favorite hotel was just awful..We will not be staying there again.they did nothing to make sure our stay was warm or welcoming.. read more

Horrible experience, It was definitely different from my past visits! Management was very nasty with me for being irritated with a dirty room during check in, things NOT working & and literally stated to me Go online with my complaint he wasn't concerned... He COULD CARELESS, In addition started to vent his frustrations that he had with me to ANOTHER person while they were checking in. As I stood there... Very unprofessional, then became arrogant as I asked for a discount, As he felt I was already receiving a great deal from bookin.com As We went in pool it was disgusting.... I will not even lower myself of posting what all was in the pool we just got out... Never again read more