I'm an ER doc and had a shift at Labette Health and wanted to stay up in Parsons since I live in…read moreJoplin and had back to back shift and this hotel was a great option. Very clean and little signs of damage on furniture in the room. Great hotel

We were very impressed with this hotel. The lobby was so clean and inviting and very modern. The…read moreroom (king) was extremely clean and comfortable. Plenty of room and the bed was very comfortable. Halls were clean, elevators were clean, and the breakfast area was very clean. Great assortment at breakfast. Overall, excellent stay and will definitely be back.

If you ever find yourself in Parsons, KS, do yourself a favor and stay any where else. Entering…read morethis hotel assaults your senses with an over-sweet odor that you can't put a name to, but it's not very pleasant. The Manager of this place is about as lazy as you can find and all she did was complain. She brought her niece in for a few days, apparently because her mother was ill. All we heard whenever we interacted with her was how long she had to work, how tired she was, and any other inconvenience to her person. At breakfast, she left her ten-year-old niece in charge while she went to the front desk and played on her I-Pad. The other woman who was there, was busy doing something else, but it wasn't clear to anyone there what. I'm not sure it was really legal to have a ten-year-old serving people breakfast, which by the way, was awful, but I doubt the manager felt it was her responsibility to figure that out. The appearance of the front desk was messy, disorganized, and the appearance of the manager and other desk person was totally unprofessional. They looked like they were going to the beach, not running a hotel. Why the young girl was allowed to participate in any of this is beyond me, but I can assure you I will not be staying here again. The manager and her assistant could really use some classes in professionalism and customer service. The only person who was really helpful was the housekeeping staff person, a delightful young woman with bright green hair, who was willing to bring us extra towels, soap, or anything else we needed. I have to say, it was absolutely one of the most disappointing stays at a Best Western I've encountered.

Came into town for a funeral and stayed here. We usually stay at the Quality Inn, but…read moreunfortunately it was completely booked this time. Arrived late after driving 10 hours and went to our room that smelled musty when we opened the door. We turned the AC on and hoped it would help with the smell. Next day we noticed black mold all over the ceiling of the room. Staff apologized and moved us to another room that had a smoke alarm chirping every minute due to a dead battery. Made me wonder why they would wait to change out the batteries on the smoke alarms until they are dead. A much better practice would be to change them out periodically before the batteries are completely dead. Anyways, asked for a discount on the first night since we slept in a room with black mold and the clerk told me they don't give discounts and I should have informed them sooner! What a joke! How dare you place the blame on me for something your hotel neglected! He said they were already having the issue remediated. I noticed dehumidifiers in the hallways, so it seems like humidity issues have been a problem here for awhile. I'll never stay here again.

Express Inn by Wyndham in Parsons Kansas was very clean and cozy. Great customer service, good…read morebreakfast food options. The pool water is freezing, but still loved being able to swim! I Would recommend going there. Very affordable pricing.

Surprisingly good experience!…read more We reached Parsons, KS around 7:30pm on a Monday and decided to pull over and find a decent room on Priceline (they have an iPhone app now!). The reviews for this spot seemed pretty good on Priceline and pretty bad here on Yelp. I really needed a shower and a bed to sleep in, however, so I decided to just go ahead and book the room (~$80 after taxes and fees). We arrived about 15 minutes later (plenty of parking spots available!) and checked in. Cassi was friendly and told us they didn't have any normal rooms left, so they'd have to give us a free upgrade to their suite (#127). Sweet! The living room had a/c, a fold-out bed couch, a mini fridge, a window, and a flat-screen tv. The bedroom had a/c, a giant bed, a chair, a window, and a flat-screen tv. The bathroom had a huge jacuzzi tub and all the usual stuff. Everything seemed clean and the bed was comfortable. We only spent about 20 minutes in their tiny indoor pool, but I'm still glad they had one and that it was open until 10pm. It was a bit cold but felt good because it was a hot day. We had some dirty laundry and had never used a hotel/motel laundry machine before, so we decided to get some quarters and buy a $1 Tide laundry detergent powder box from the front desk. The laundry machine was $1 but they got a new front-loading machine the next day so it's now $1.50 per load. The dryer was $0.50 and we had to run it twice even though our load was pretty small (so dryer also ended up being $1). I woke up around 7:30am so we were able to make it to breakfast (ends at 9am). It was probably one of the better motel breakfast experiences I've had because they had juice, hard-boiled eggs, a lot of bananas, and yogurt. They also had things like waffles and cereal but we chose to eat the rolled oats and almond milk we brought with us. Check-out is at 11am and was really easy. We just handed them the key cards and got the printed receipt. Other amenities: Ice machine, Mrs. Pac-Man arcade game, vending machines, in-room safe (costs extra?). Noise: We could hear the rain and thunder outside! We could also sometimes hear people walking (upstairs?) but it wasn't too bad/loud. Small issues: The bathroom sink plug had detached from the control rod, but my favorite chemical engineer was able to temporarily fix it. The bathroom ceiling had some round water damage markings. Improvements: They're putting in new hallway carpets right now. They hadn't quite reached our room (long hallway) when we were there but they'll probably finish the first floor today.

I have stayed in some pretty crappy places in my travels and this is definitely one of them. It…read moreseems so bad! I can't describe it. There's a mildew vibe to it, but there's more to it. And I understand that mildew vibe because there's a demo feeling to the room. The heater/ac unit doesn't work. It seriously beat up and run down. It is just nasty in here. I know there's not a lot of choices around here, but I gotta think that any place else would be better.

I stay at this moetel several times a year. This is a basic motel with limited amenities. I rate it…read more5-stars because the rooms are clean and comfortable at an affordable price. I appreciate the inroom coffee. The area is usually quiet.

Our room was nice & clean. I'm just really surprised that I…read morestayed there in March 2026 & then again this week & both times there was only one working ice machine (on the ground floor) & also the swimming pool is closed indefinitely. Janie (housekeeping) is such a nice lady!! I'm underweight due to some health issues & she put one of the motel blankets in a dryer for me several times because I was freezing (especially when I tried to spend anytime on the ground floor). The ground floor area is nice & clean except for being so cold. The breakfast was good.

Room wasn't cleaned well, shower tile was coming apart, light fixtures broken, stains on bedding,…read moreno iron in the room, tires on luggage cart were flat. We usually stick with Holiday Inn Express while traveling, but this was not a good experience.

Heads up - this motel has changed names/brands. It is now an Americas Best Value Inn by Sonesta…read more Same owner. Same location. Rooms have had a bit of an upgrade as far as the bedding goes. But same dated bathrooms and carpets. Service is still friendly. Best place in Chanute.

Traveled four hours and needed somewhere to sleep. Priceline had a room deal for $57 and some…read morechange (with tax included) and upon arrival I showed him the price. He said he would do that plus $10 for my dog. Which should be $67 and some change not $75!! Guess he charged me an extra $9 in taxes/fees... rooms aren't awful but a bit outdated

The pool was ice cold and there was roaches in the hallways there is nothing to eat at the free…read morebreakfast but the rooms are a decent size and the hot tub is pretty nice

OMG run. This is like the Bates Motel. I have pictures. Decide for yourself. Blood on the sheets, a…read morelice comb in the bathtub complete with live bugs. And no refund because I didn't shower until the morning, so I didn't see it. Run, don't walk. Spend an extra $20. Did I say run? I gave a one star because I HAD to. Oh wait they refunded me $15. like keep your money you clearly need it worse than I do.

After the desk clerk over charged and double charged my card, I find bed bugs in my room. When I…read moresaid something the desk clerk was very rude. I will never stay again.

Stayed here 5 nights in December 2022. Great experience. Clean, spacious room. Nice breakfast…read morespread. Exemplary customer service, shout-outs to Tonya, Melisa W, Melissa M and Christina who all went above & beyond.

I have been traveling for business in Chanute over the last two months and have stayed at the…read moreHoliday Inn Express on all four trips. The place is very clean, the staff is friendly and helpful. They have a nice free breakfast every morning and they have been very engaging and responsive. I will definitely stay here every time I come to Chanute.

The hotel was clean, no real issues with service desk or anything like that. The only concern I had…read morewas about 330 AM someone tried to get in my room. Now, it may have been someone lost or at the wrong room but it scared me so bad i bought security door stops off Amazon after for when I am traveling. I am sure it is of not fault to the hotel and this person may have simply had the wrong room but it was terrifying none the less. I typically stay in Hampton Inns and this was what they had in Chanute.