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Quality Inn Radford

1.9 (52 reviews)
ModerateHotels
Open Open 24 hours

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Shawnee J.

Negative stars for BED BUGS and the worst customer service from the owner I have ever witnessed. I broke out in dozens of bed bug bites (red, yellowish center, sore/itchy) about an hour after waking up and checking out. Was unable to speak with the owner for almost 24 hours. When I finally got her in the phone she raised her voice, spoke over me, denied the bug problem (so clearly it won't be exterminated or bombed) and refused a refund then she HUNG UP ON ME, after saying that I was full of myself for asking for a refund. I have been up all night in misery from these bites. I am beyond disgusted.

Restaurant
Donna H.

Positive: Friendly staff Fast WiFi Very large clean rooms Very quiet Easy check in / out Hot tub and swimming pool were clean and functional Functional microwave & fridge Loved the wall plugs for iPhones perfect for those who forget their outlets cubes Negative: Poor water pressure Aged hotel has typical wear and tear nothing serious though Very uncomfortable bed / pillows in our particular room Understaffed so room service/ housekeeping unavailable Neutral: Free breakfast offers Eggs, cereal, toast, pancakes, coffee, juices, sausage gravy. We did partake in breakfast but honestly it's not the tastiest meal. So we decided to opt out the next morning.

On-site restaurant
Hwal L.

This hotel's convenient and quiet location and decent breakfast made our recent 2-night stay better than expected. - Ample parking - Clean room and comfy bed - Quiet, away from the main road - Quick check-in and checkout - Hot breakfast options for self-service, including scrambled eggs and DIY waffle Things I wish had been better: - Old shower that flooded because the drainage wasn't working as it should - Incredibly noisy bathroom fan - No butter for toast, waffle, etc. We'd stay here again.

Lindsay K.

I have no complaints about the room. The bed was decently comfortable and everything seemed clean. My partner and I both slept well. This morning, however, we woke up to ants all over the dresser/TV stand, covering my water tumbler. It was disgusting. Everytime I checked it seemed like more had appeared. We told the woman at the front desk who told us that the exterminators had been there multiple times last week and that she would call them back again. She did not apologize. We did receive $20 off of our room. If it weren't for the ants, I would've given this place 5 stars honestly. We had no problems but the ants and the way it was handled were extremely odd putting.

Lynsky K.

I'll be honest, I'm a Hilton girl. BUT, Last minute travel i needed to find a place to stay for the next few nights. I was being cheap, I even had a coupon for like $20 off a night. I Figured as long as they don't have bedbugs, which I would check for, I'd be fine. (For the record I did not find any bed bugs.) However, I now have a really itchy rash on my complete body. Not sure what caused it, I didn't go in the pool. I took a shower before I went to bed and again the next morning. (Because I felt icky) Their ad says complementary breakfast. So I assumed breakfast. Breakfast to me is actually hot, eggs, toast, pancakes, etc. I had asked if I missed breakfast because I didn't see any food LOL. I saw oranges and apples which I can't eat, and yogurt, which I cannot eat either. I opted out for the only other option other than Froot Loops, oatmeal. After my three day trip, my loving husband insisted I spend the money and go to a Hilton for my last evening on the road. Finally I feel clean and can relax. I almost don't want to go to sleep because I got here so late and I am so comfortable. Still, I've set my alarm to get up early and have a really, real nice hot breakfast. Hilton definitely gets five stars! UPDATE: I just read a post about someone that stayed at this place, and they posted a picture of the bedbug! I am so upset right now. This place needs to be exterminated fast!

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Ask the Community - Quality Inn Radford

Review Highlights - Quality Inn Radford

The bed was comfy, the room was clean, the staff was friendly, the pool was nice, and the wifi was decently fast.

Mentioned in 2 reviews

Read more highlights

Nesselrod on the New

Nesselrod on the New

(17 reviews)

Great service, incredible property, and wonderful rooms!…read more My partner and I loved staying at this charming cozy inn. Our room, the Lily of the Valley, was clean, spacious, adorably decorated and exceedingly comfortable to stay in. We loved the wallpaper, elaborate seating, and wooden furniture accents. Most of all we loved the huge bathtub surrounded by gorgeous green tile. The inn keeper, Jeff, offered a delicious home-made breakfast in the morning and was a joy to talk with! Are you tired of staying at hotels that nickel-and-dime you and don't care about your comfort? Ditch the hotels and stay at Nesselrod of the New, you won't regret it!

A Wedding at Nesselrod on the New: A Beautiful Day Marred by Broken Promises…read moreWeddings are meant to be magical and stress-free. When we began planning ours, we envisioned an intimate micro-wedding with about 50 guests on a crisp November day. We chose Nesselrod on the New, under new ownership, for its rustic charm. Unfortunately, what should have been a beautiful experience was marred by disorganization, broken promises, and unprofessional behavior. When we first toured the venue in July, Brittany, the new owner, promised the barn would be fully enclosed with permanent walls and heated floors by our wedding date. She also offered to decorate based on a Pinterest board I sent. However, early signs of disorganization appeared: Brittany gave different price quotes, delayed the contract (which still had the previous owner's information), and needed multiple reminders on details we had already discussed. The major issue arose two weeks before the wedding when Brittany casually texted us that the barn walls would not be built; instead, she would hang cream-colored tarps. A week before the wedding, she added that the heated floors might not work either. At that point, with guests' travel already arranged, it was too late to cancel. The night before our wedding, while we were in the middle of a special family dinner, Brittany sent a picture of the barn with clear plastic stapled up around it. Her accompanying message was, "I like it better without the tarps, brings in more natural light." I responded, "The main thing is to make sure it is warm. It's going to be dark. We want the tarps." Her response? "I'm not going to use them, they cost a lot for one-time use." This was the moment everything came to a head. She had promised tarps. She had promised walls. And now she was choosing, unilaterally, to back out of those commitments the night before the biggest day of our lives. Her tone grew increasingly defensive and dismissive. She claimed she'd gone "above and beyond" for what we had paid, even though she hadn't delivered what was contractually promised. She even said she had sold a car to afford the plastic sheets, which she insisted were superior to the tarps anyway. Her texts continued to get more hostile. When I began crying, my family insisted I cease communication. On the wedding day, Brittany and her husband were still stapling plastic up hours before the ceremony. Our florist arrived to install floral arrangements on the arbor, and Brittany's husband--Joe--helped her while muttering curse words and angrily saying, "Who the f** holds a wedding in November?"*. That is not something a vendor should ever say, let alone at the actual event. Guests had to wear coats indoors because the heated floors were non-functional. Brittany and Joe spent the reception sitting at the edge of the dance floor in casual clothing, scrolling on their phones. They looked completely disinterested and detached--like they were bored employees at a DMV, not hosts of a once-in-a-lifetime celebration. Two teenage girls--wearing jeans and sweatshirts--wandered through the barn mid-reception holding a small dog. They helped themselves to food, stood around the drink table, and chatted with Brittany like it was a casual get-together. They even let the dog run around the dance floor, posing a tripping hazard while people were dancing. These girls made it into our wedding photos. Let that sink in. After the event, our family stayed behind to help clean up. We had been told that we only needed to remove the trash and that the venue staff would take care of the rest. However, someone had apparently gotten sick in the bathroom--and rather than quietly taking care of it as a venue host should, Brittany confronted my family and asked indignantly, "Who is going to clean the bathroom?!" My father and daughter-in-law ended up cleaning the mess in their wedding clothes. As our family packed up the decorations, Brittany casually suggested they leave them for her to use. She also wanted to keep the extra plates, cups, silverware, and food. It felt exploitative and incredibly presumptuous. At this point, our family was so done with the situation that they only left behind a box of crackers--which Brittany said she could use to feed her chickens. Brittany may be new to owning a venue, but there's no excuse for this level of disorganization, broken promises, and rudeness. What was most disappointing wasn't just that things didn't go as promised--it was the lack of professionalism, the gaslighting, and the hostile tone she took when we asked her to follow through on basic commitments. Our wedding ended up beautiful because of our loved ones and in spite of Nesselrod. Brittany's behavior added unnecessary stress to what should have been a joyful occasion. If you're considering Nesselrod on the New for your event, I strongly urge you to reconsider. A pretty venue is meaningless without professionalism and trustworthiness behind it.

Econo Lodge Inn & Suites - The first floor window in the only suite.

Econo Lodge Inn & Suites

(9 reviews)

DONT STAY HERE!!! This has to be the worst hotel experience I've had. The rooms are filthy and…read moreoutdated. There is no staff that tends to the building except for The Quality Inn next door where they have one person tending to both properties. The first room they sold us was wide open when we walked up, and upon entering the room you could tell it hadn't been cleaned in a while. There was also a strange smell in the room, which come to find out was from rotting apples in the dresser drawer. The front door is not locked at night, which is a huge security flaw. Especially with no front desk clerk. Here are some other amenities that were highly undesirable in our rooms. *toilet seat was not bolted to the bowl *pillows were dingy and old *keys didn't work(we had to walk back to the other hotel 4 times to before we were given rooms that weren't repulsive) *the cups in the room had rat or insect bites in them *brown stains on the carpet *every room smelled stale and uncleaned *there appeared to be a homeless person squatting in several rooms *zero maid services *lampshades were absolutely filthy *the phones and cameras don't work *towels were dirty *they advertise breakfast but there is none, and if you go to the Quality Inn they try to charge you. These are just some of the things that we experienced. Management gets there at 9am. We went to address these things with the property manager and he was incredibly rude and unprofessional. He refused to give us his name. He was an Asian Indian fellow and claimed not to be a manager or give us refund. He finally did once I said I would get the police, BBB, health inspector, and his corporate office involved. He initially told us we should have slept outside. I will never stay at a CHOICE HOTEL property again. Don't waste your time or money here. If you check the other reviews you'll see that despite the negative reviews nothing has changed. They don't give a flying f*ck! I wish I had extra hands so I could give it 4 thumbs down.

This place doesn't deserve one star, it gets 0 from me. I wish I would have looked up reviews…read morebefore booking this awful place. We arrived and had to go to the other hotel to check in. The lady at the front desk was rude and said she had no rooms available until after 4 even though we had reservations and check-in is 3. When we came back hours later and got checked in and went to the hotel...OMG. It was the worst hotel I'd ever been in. The lobby was abandoned and just tore up. The room was discussing. Carpet has stains, ceiling had bad patch job from what was probably my a leak. The fridge had black mold and I didn't even open the microwave. This is what I get for saving a few bucks. This place needs to be torn down.

Quality Inn Radford - hotels - Updated June 2026

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