I am new to the area and didn't know anything about propane. On 1/21/16, the day before Winter Storm Jonas/Blizzard, I saw I had just above 10% propane. I called and of course they were swamped. At first I was told 2 weeks, then, somehow, Jeff Hancock managed to speed up my application, get the gas guys out here, and I had my tank filled by 1/27/16, less than a week after I called. I am very impressed with this company. read more