Purchased a refrigerator this week from F&H and what a wonderful experience from start to finish…read more 1 day delivery and friendly, fast service from sales to delivery. I am recommending you to everyone I know. Also happy to buy local. You have a new very happy customer. Thank you so much.

I bought a dryer two weeks ago and I was very happy with the service I got…read more They didn't try to pressure me to buy a more expensive dryer than I needed. They also don't charge for electrical cords, vents, and disposal of the old appliance etc. as many of the big stores do. They delivered my dryer the day after I bought it. The guys that delivered and set it up were very good, pleasant and efficient. The last time I bought an appliance from a big box store, the man who delivered it gave me a hard time because he had to switch the door of the washer from the right to the left which the store knew it needed to do. At F &H they did the same thing without the hassle. I have also used this store for years to repair my appliances which had not been purchased there. Excellent repair service. A plus is that this is a locally owned store! Becky S.

I want to enthusiastically placed this review on behalf of THE Appliance Doctor in Burlington &…read moreGraham NC area. (do not be distracted by imitations) Brandon has consistently met all my appliance service and repair needs for over two years now. I highly recommend him as he has been quick to respond to my calls with reasonable rates and excellent service. He has always been very professional. I think you will find him sincere and honest or in my words "Old School "and I'm proud to call him that!

Mr. Brandon I really appreciate the professional service and attitude I recently received from you…read moreand your company. I could not be more happy with the new HVAC SYSTEM you installed 2 weeks ago. If I ever have another need that you can help with I won't hesitate to use THE APPLIANCE DOCTOR again. Thanks again for everything. B. Wiley

Arrived when scheduled, told me what he found, what it would cost. Followed up with the cost, and…read moreabout when the part would be here. Called to schedule completion of the job. Arrived and completed the repair. Reliable and dependable.

We had an ice maker that had been on the fritz for a while. Stan came out the day after I called…read moreand took a look at it. The problem involved replacing several parts that no longer functioned and a plumbing issue so it wasn't a straight forward fix. Stan was very persistent and got it fixed. I was very impressed by his friendliness and professionalism. My dryer out and Stan is coming over tomorrow to straighten it out. Having someone you can have confidence in and trust is great!

Great service with these guys. Quick to respond anywhere in the Triangle without outrageous 'trip…read morecharges'. Used them several times, with good results. Another feather in the quiver especially if you manage properties! Give them a try!

On 02/05/2024, T&C came to the home. At the home visit, they diagnosed our refrigerator's broken…read moreice machine and stated that the cost, including the part and labor, totaled $605.90. The representative stated that we needed to pay the total cost up front because the company could not order the part without our payment. Sympathetic to the limitations of a small repair company, we chose to pay the above amount in full on 02/05/2024, the day the representative came to the home and diagnosed the issue regarding the broken ice machine. On 02/05/2024, we received the receipt via email re the item to our email address for $605.90 confirming our payment. Sometime in March, having not heard from the company regarding updates since the date we requested service for the item, we reached out to the merchant via phone call. When we asked what the status was of ordering the part and the expected repair date, we were told the part had not been ordered yet. During this phone call, we asked for a refund. We did not receive any communication or contact from the merchant between the March phone call above and 04/03/2024, when we initiated contact below. On Wednesday, 04/03/2024, we reached out the company again and we stated that, because of the delay and lack of communication from the merchant, we no longer wished to use their services for the repair regarding the item. We were under the impression that this would not be an issue since the company had not ordered the part, nor had they provided any services or labor regarding this item. The merchant could not confirm whether or not the part had been ordered and stated that they would have to conduct "research" and that they would have to reach out to "accounts receivable" before they could issue a refund. We asked by when we could expect to hear from them again and were told by the representative on the phone that they did not know by when they would follow-up with us. We pressed them for a timeline for follow-up and were again told they could not say by when they would reach out for an update. We suggested that we would reach out on Friday, 04/05/2024, to ask for an update. We were told their office would be closed Thursday, 04/04/2024, through Monday, 04/08/2024. We stated that, in that case, we would reach out on Tuesday, 04/09/2024. On 04/03/2024, we chose to file a dispute with Citi. After filing the dispute, we received a pending credit in the amount of $605.90. After filing the dispute, we also wrote a brief review on Yelp stating that we were charged for services not received and encouraging others not to use this company's services. On Tuesday, 04/09/2024, we attempted to call the merchant and left a voicemail when the merchant did not answer. On 05/04/2024, we noticed the pending credit in the amount of $605.90 was withdrawn from our account and that the merchant had filed a response to our dispute. After reading in the merchant's response that they were open to resolving the issue directly with us, we reached out again on the below date. However, on 05/04/2024, we chose to refile our dispute because of the merchant's response in their reply that yes, according to them they had provided the service, and because of the merchant's previous lack of good faith and follow through. On 05/21/2024, we reached out to the merchant again via phone call. We again stated that we expected a refund in the amount of $605.90 for parts not ordered and services not received re the item. We were told we were in fact issued a refund to the same card. We stated that we would check our credit card account and our emails and would call back in a few moments. After terminating the call, we again looked through our email and bank statements and did not see a refund in the above amount posted to our account. Within fifteen minutes, we called back and told the representative that we did not receive the refund. The representative told us that if the invoice was not in our inbox, the representative would again have to reach out to "accounts receivable" because they may no longer have a copy because so much time had passed. The representative stated that we should know that companies like Wal-Mart only keep records such as that for 30-90 days. The representative then aggressively and sarcastically thanked us for the review we wrote and the "defamation we spread on the world wide web." We stated that it was not defamatory because what we wrote was true: we were charged for services we did not and have not received. When we told the representative we did not in fact receive the refund in the above amount, the representative first told us that we needed to prove to them that we did not receive it. Unsure of how we would prove that, we asked if they could provide proof of having issued us a refund. The representative stated again that they would have to reach out to one of their company's internal "centers" to send us that proof of refund. We still have yet to receive the refund.

Looking for deals on salvage and surplus items? J&R Liquidations is the place. From tools to…read morechairs, toys to home improvement supplies, they can save you money with deep discounts. This location carries a lot of appliances and tools along with many other things. It's a little cluttered so you can do a lot of digging around to see what's there. Stock is always changing so if you see it today it may be gone tomorrow. On their Facebook page they post many items and you can ask them to hold it for the day giving you a chance to get it. You can also pay by phone.

This is a Bins Store so there's a lot of random things to choose from but you never come away…read moredisappointed because there's always something that you didn't know you needed there. Be ready to spend more money than you expected and always check what the price is for the day.

Mike was thoroughly professional in every way that a repairman should be. He diagnosed the problem…read morecorrectly over the phone and arrived with the necessary parts and pointed out to me how the parts had failed. He took the time to examine my washer completely and pointed out a few potential points where soap scum build up could cause future problems. He got down on the floor and levelled not only the washer, but the dryer as well, which had nothing to do with the visit. I've seen some reviews where the customer critiqued his manner. When I need a repairman, I am not interested in whether or not they went to charm school. I want a skilled, efficient, knowlegeable professional, and Mike fills the bill completely. Highly recommended.

Mike gave prompt service, he had rude tone when we discussed matters and was overly priced. We were…read morecharged $300 for light bulbs

I was truly disappointed with my experience with Badcock Home Furniture In Burlington. We recently…read morebought a dining room set in cash. Thank god we got the additional extended warranty. We received the table but didn't realize the the leaf extension mechanisms were faulty. We called them a few days after delivery to get them to fix the table leaves. The leaves would extend but not stay up. A technician came out to fix the leaves without success. On the third time they replaced the whole table top but still one of the 2 leaves didn't stay up. We were appalled they would bring out a replacement piece without testing it. Finally we were done. We went to the store to ask for our money back. The extended warranty allowed for a full refund if the item was defective. The tables were clearly defective. The sales person who assisted us with the purchase, was extremely rude. We explained the situation and the clause in the warranty. She immediately, without concern or apology, tells us we are passed the first 10 days, so there is nothing she can do. We asked to speak to a manager, so the sales person proceeds to yell across the showroom at a woman we assume is the manager and tells her the people with the table issues are here and they want their money back. The assumed manager yells back that she'll give us a partial refund but will have to charge us a 25% restocking fee and continues with her business without acknowledging us further or our problem. We showed her the extra warranty we got with the initial purchase which states a full refund would be given if the purchased item was defective. The sales person grimaced and tells us she's never done a full refund and doesn't know how to do it. We ask her to call someone who does and she says she'll need to call the owner. As she's waiting for someone to answer she tells us that even if she can give us a refund she cannot refund the $100 delivery. Finally someone answers and she relays the situation . She grumbles on the phone and asks about the delivery fee refund. After a few minutes, she gets off the phone visibly disgruntled and dissatisfied and tells us she'll be able to refund everything except the delivery fee. She was visibly dissatisfied with the notion of refunding the cost of the defective furniture. I hope she owns stock in the store because otherwise I cannot understand the animosity toward the customer. I expected much more from this furniture store and wished it stood behind its products and committed to improve customer service.

If you're looking to purchase furniture from a store/company that stands behind their inventory and…read moretruly cares about customer satisfaction, please spend your hard earned money elsewhere. We have a chest of drawers that we purchased as part of an entire bedroom suit that has a broken drawer slide. We brought this piece into our house early January 2021. The drawer with the broken drawer slide was only pulled open twice. Once to put my husband's shorts in and once to take out a pair to wear. We're reasonable people and understand things happen. But when it's clearly a manufacturer issue and the item is literally less than 3 months old you would think they would want to go out of their way to fix it. This one individual piece was $499 and the entire invoice for every piece we purchased was paid for in full, we did not finance any of it. Called the store to see what needed to be done only to be told the product has been discontinued. None of the options for repair were centered around what would be best for the customer. Lesson learned on our end. This review is not on the item purchased but the lack of concern for customer satisfaction.

Dave's products and staff are great ,been buying furniture from the for over 10 years now and Ted…read morethe salesman is a great guy and I really genuine person!!Looking forward to working with them in the future!!

Gay was super helpful. Was almost sold on a recliner but decided on one that was a little more…read moregeared for people with disabilities. They have an excellent selection of everything and offered to order anything they didn't have. The only issue is that it could be days or weeks before delivery. They offer military and law enforcement discounts. Plenty of parking in the mall lot and the showroom was spacious and easy to walk around.

Cannot recommend more highly…read more Jim has done several projects at our home. He installed outdoor security lighting, several ceiling fans, wired a sump pump, troubleshot a short circuit, and installed Ring cameras. In several cases the work required him to access awkward or difficult places, from crawl spaces to a fan over a bed, and he handled it all without breaking a sweat. His work is excellent, he is punctual, and his pricing is extremely fair, and we enjoy seeing him whenever we have a need for an electrician. We are extremely pleased and would recommend him without reservation.

Mr. Branley did a exceptional job today at our residence. We had light fixtures wiring issues. Had…read morecalled him in the morning by 12 p he called and showed up in 30 min. Speedy service. Very personable as well. I would recommend Branley Electrical Service to any one looking. I would say to anyone frustrated with getting ahold of other electrical services give him a call. I even used a home advisor app and requested several quotes from other electricians with no one to respond. Thank you again Mr. Branley he will be our go to guy from this point forward.

I had a great experience visiting this Ashley Furniture store. Not to say I've had bad experiences…read moreat other locations, but Judi provided a fun and exceptional experience. She was friendly and very knowledgeable about the store's products. I really appreciated the time she took to educate me on a product that I already purchased from another Ashley store. While she makes commission on sales, she didn't pressure me at all to make a purchase. This made my experience very pleasant. I would highly, highly recommend her services if you are in the market to purchase furniture.

Run -do not purchase from Burlington. I have purchased many items in the past and recently the…read moresales dept will not let you speak to the mgr, they hang up and will not provide there names. Horrible customer service. i tried to reschedule the delivery date and they would not let me speak to the mgr after being hung up on