The team at this center realize the trust you place upon them and they live up to their expectations. Every one of them. They are professions delivering high quality service going above and beyond the call of duty. The intake employees are first to greet you and they are bright eyed and bushy tail at 6 a.m. If it's alright to use that idiom!!! I came in February for a colonoscopy and an endoscopy but this just a follow up on stomach ulcer. ALL CLEAR on everything!!! read more

Queens Endoscopy ASC - Gastroenterologist Near Me - Fresh Meadows, New York

I can't stress enough the importance of having a quality team of caretakers. I felt so supported every step of the way from front desk check in to recovery post procedure. All my questions were answered with warmth and sensitivity. As a "first timer" I was glad to have my nerves validated and put at ease. If I ever have to undergo anything gastro related again, Queens Endoscopy is my go to. read more

The procedure area is clean and comfortable. Staff was excellent. Colonoscopy from admission to discharge was pretty quick

Worst experience ever. Imagine the hell one guess through preparing for an colonoscopy appointment, and then at the last minute its cancelled because of "plumbing issues." They will call and text you a million times before the appointment to confirm but the communication totally disappeared once their "plumbing issue" came up. All they could tell was was "there are no updates" until 45 minutes before my procedure (in the afternoon), which means that the entire time I did not eat or even take a sip of water while waiting to hear from them. When they finally cancelled it, they we're basically like "oops sorry", as if they're cancelling a reservation for a meal. They showed no empathy for the situation. So now I have to do this all over again after wasting multiple days to prepare for this, not to mention the complications I had to endure during the prep phase read more

A incredible experience from the moment of checking in from the receptionist to confirming appointment at 6 am very welcoming and professional, all the nurses so caring and attentive making sure all procedures were taking care of, allergies, medications information, the anesthesiogist was so professional and friendly and then doctor Salvatore Liberato so nice and caring making sure everything was fine, after waking up was offering a juice and cookies and making sure I was ok to leave the clinic and how to go home. It was such great experience, the level of excellent service and professionalism form all the staff , It was like goin to a hotel instead of a clinic. Great fantastic job. Carlos B. read more

Queens endoscopy is a top medical care center. All employees are professional. They treat every thing with care. From check in til release Place is clean. My doctor James Rand and everyone who assisted him were top notch (5star). Check in easy. I was seen on time no delays. I give them a top rating 5 star and would recommend. read more

Everybody, from the receptionist, to the nurses the anesthesiologist and gastroenterologist, everyone was personable, professional, knowledgeable and caring. A somewhat notoriously daunting colonoscopy exam went very smoothly and painlessly. The entire procedure took under and hour. I highly recommend Dr. Alan Schnall. read more

I was extremely impressed with my total experience here. I was super nervous, as it was my first time for the tests I was about to undergo. From the minute I walked in, staff was very friendly, prompt, and professional. I only waited a few minutes before being called downstairs to the procedure area. The facility seemed very clean, and run very smoothly. Nurse and doctors explained everything, and put me at ease. Aftercare nurse gave me a sweet snack , and then made sure I was able to walk without feeling dizzy. Another nurse escorted me back to the waiting area to meet my husband. The next day, I received a phone call and text to see how I was feeling after the procedure. Very, very impressed. Thank you for taking such good care of your patients. read more

Over the past decade I've had about five procedures done here. They run a punctual operation, the place is spotless, and the staff, nurses and doctors put you at ease. No complaints whatsoever. read more

The staff, nurses and doctors are extremely professional. But get ready for Suprise billing. Went in for a preventive colonoscopy which is covered by my insurance 100%. this was my second procedure here. both time biopsy was performed This time I received a bill for 1,224.48 charging me separately for the biopsy. This is a scam to get more money by billing it differently. ASK QUESTION MAKE THEM PUT IT IN WRITING, OR JUST DONT GO THERE read more

As my review indicates, this place is still unsatisfactory because it took over ONE YEAR PLUS to answer my first review. Please see the comment from the "owner" at this business telling me they improved and yet they waited a YEAR to address my complaint. =Comment from Alija C. of Queens Endoscopy ASC Business Owner= Alija, what I neglected to put into my first review is this: I am a former medical office manager in Internal Medicine, doc-in-a-box and a large OB-GYN practice. Also, I earned my way up the ranks as a medical assistant to a senior partner, a front desk person in an office with 15,000 patients, etc...so I know a thing or two about the protocol for treating and respecting patients. Also, the day of my test, the lovely lady with me is a close personal friend who is a registered nurse, not just any registered nurse, either. She was and is a current tenured nursing professor at a City University of NY nursing school. I had to actually find another GI doctor to avoid this place for a test I need now so your timing is really interesting. I had no choice but to avoid Queens Endoscopy - I have also discussed this office with my internist who knows me for over 25 years. He was shocked. Since I am having GI issues, again, and know what I experienced, let me tell all those who read this review that owners always have the place they create, they condone and perpetuate. So, I am not going to have my next procedure here, nor any other procedure here, ever. So, Queens Endoscopy has improved? And, they reply to my review one year + later...this is progress? This is how much they care about a patient...one year later... and have the gaul to tell me they have improved? O.N.E. Y.E.A.R. L.A.T.E.R? It's my duty as an active social advocate to do my best to let the public know how disrespectful this business is...how insensitive this business is...how unprofessional this business is, how little this business cares about patients...then they call it progress when they let you wait 2+ hours for a test, freezing cold, insensitive to your needs without a printed apology and then have the nerve to make you wait a year to acknowledge one's discomfort and dismay while calling their action "an improvement." No one knows better than me that many of us have unrealistic expectations for the medical system...however, being treated without compassion and professionalism is absolutely unforgivable....and waiting a year to tell me you have made progress is laughable. read more

I recently had an endoscopy performed and it was a very pleasant experience. The center is spotless. A new mask is provided at check in and temperature is taken several times along the way. Everyone is so pleasant and helpful and put you at ease. I highly recommend Queens Endoscopy. read more

Dr. Nia is a great doctor and I feel very safe in his care. this Facility is OK but procedures are downstairs on the first floor and there's no ventilation in the waiting room which I don't like but upstairs in the first waiting room you go into and is nice and clean. the staff are friendly the bathrooms are clean and I don't find anything wrong with this location. We were seen Right away. Fast efficient and the staff had great bed side matter. read more

The staff was friendly. The nurses were great to me. I was basically hand held the whole way through. The waiting room was clean and inviting.. and CNN was NOT on the TV!! A added plus for me :) read more

I went there 2 days ago to have a colonoscopy. I have to say from the minute I arrived until I left there I felt the staff was friendly , caring and very professional. I was explained what to expect during my procedure. I felt very safe and comfortable. . I highly recommend this facility for anyone needing any procedures. read more

Got there really really late, they said noting, gave me the paperwork to fill, got called and asked to change, couple of nurses came by and checked on me, another took my info in details, all what I ate, meds I took, surgeries, & allergies. Another nurse came and explained the test I was going to have and took my vitals. Went into the OR and was out until the nurse woke me up and asked me where I was, and if I knew where I am, why I am here, etc. Doctor came, checked on me and explained what he did and when do I need to follow up. Overall very good experience read more

Queens Endoscopy ASC - Gastroenterologist Near Me - Fresh Meadows, New York

I thought the staff at Queens Endoscopy were professional and kind. They made a stressful situation easier to deal with. I felt well cared for by their kindness. read more

This is better than a city hospital. From the receptionist to the Nurses all but great service. Doctors and Nurses are great ever to remember. They made my visit a fun day instead of a clinique visit. I was satisfied and I know you will be. Great service. By the way, the cookies were so good. Thanks to everyone there, keep up the good work. read more

I was really nervous for it was my first colonoscopy but I can truly say that from the moment I walked in the the facility I felt less nervous. The place is immaculately clean, the doctors and staff are super friendly and professional. The procedure was quick. I didnt even feel it! Highly recommend. Great experience and thanks! read more

The people at Queens Endoscopy are very nice but their office is disorganized. Be prepared for HIPPA violations due to the inattention to patient privacy. Complaints with respect to same did not appear to be taken seriously and there was no follow-up. Additionally, since Dr. Batash is the affiliated GI, I will not be returning. Dr. Batash is rude, inappropriate, and has a horrible bed-side manner. I do not recommend this facility due to the HIPPA violation and affiliation with a horrible GI doctor. read more

I do not recommend going to Dr. Batash or Queens Endoscopy. The doctor is rude and the staff is incompetent. If you made the mistake of coming here, get a second opinion & check your credit report. In my experience, I was handed the medical diagnosis of another patient & incorrect billing was also sent to me. Honestly, safeguard your health & sanity... go elsewhere. read more

I was really impressed with Queens Endoscopy! The office upon arrival was roomy with all protocols observed above and beyond my expectations. The staff was courteous and extremely professional. After being escorted downstairs to the clinical area I was impressed again by the cleanliness and professional atmosphere. The preparation for my procedure was seamlessly handled from start to finish with comfort, care and the utmost professionalism. Thanks and kudos to everyone one at Queens Endoscopy ASC!! read more

I found the staff to be kind and professional and very efficient. My procedure was scheduled for 12pm and I arrived at 11am, was in by 11:30 and was going home by 12:45. I didn't feel at all rushed, I was feeling fine enough to go home. I liked that there was not a million forms to fill out but just 2 forms to sign and then I met with a clerk to complete the rest of my registration and sign electronically. I recommended this place and I highly recommend Dr. Rand. read more

My husband had a procedure completed there yesterday by an affiliated provider. We had a horrible experience regarding their office procedures on collecting payment. BEWARE! They called us over and advised they left a message advising we would have to pay over $800 upon check-in. We never got a message. I asked them for a reason as to the cost and they stated it was a facility fee and anesthesiologist fee. I asked for a breakdown and they could not provide and I asked for proof same was billed to my insurance company and they could not provide it. They provided me with their billing department phone number to call. Of course we paid at the moment to not hold up the procedure. I called and to make a long stroy should, they made an error. They were working off "estimated costs" and looked at the wrong plan deductible. The new cost was at 50% difference. Then it was an issue as to how we would get refunded and when my husband received a call back to advise it was processed, he was referred to as "the one with the wife." Talk about unprofessional. I spoke to both their billing department and office supervisor, Mike Torres, and explained how poor their process is and questioned how many people walk out not getting the medical assistance they need. While apologies were provided, I feel bad for others that could not pay. This isn't a food or shopping experience gone wrong, it's medical procedures that people need that affect their health and life. Very disappointing. read more

If there was a way to give no stars I would that is how horrendous this place is. They tell you to come a half hour to an hour ahead of your appointment and then you end up sitting in 2 different waiting rooms for hours before you are even seen. Then you spend another hour or 2 in recovery. There is absolutely no organization or regard for the patients. My appointment was for 10am and was not released until 2:30pm. There is absolutely no reason why a 15 min appointment should take 4 and a half hours. Do yourself a favor and avoid this place like the plague. read more

Recently had endoscopy done at Queens Endoscopy. I use one of the affiliated GI doctors. The center is state of the art. Everything went smoothly. Nurses were nice and I felt at ease despite of being very nervous before the procedure. I used DR. BATASH whom I found through Zoc Doc and was very pleased with the service at his office as well as Endoscopy Center. I will go back for my follow up Endoscopy in three years. read more

HORRIBLE. my appointment was at 11:15 it is now 3:30 in the afternoon and I am just now leaving. The office is completely unprofessional and disorganized. They called me back to the room just to wait in another room for 2+ hours. This has been a complete nightmare read more