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    UCHealth Medical Center of the Rockies

    UCHealth Medical Center of the Rockies

    2.7(98 reviews)
    6.0 mi

    My father was in a motorcycle accident and in ICU for 6 days. The care in the ICU was outstanding…read more However, yesterday he went to a step down unit, and they are horrible. No one at the nursing station, took over an hour to get a call light answered. Then Aaron the charge nurse yelled at myself and my sister in the hallway. He was trying to state the rules but in the rudest and unprofessional way, his face was bright red and clearly already in an agitated state. My father was in a serious accident and we as family are stressed and sleep deprived, I would think that a nurse would have the professionalism to speak to families in a respectful and caring way. Aaron did not, as someone who works in health care, I would never have someone like Aaron representing my facility. My father's call light was on for over an hour and no one came in, but Aaron is concerned about how many people are in the room, and that I did try to go through an door that someone excited that was connected to the unit, but did not. I did not think it was that big of an issue since the doors go to the same unit, however do understand why it would be an issue. Aaron could have approached the situation in a more professional way and spoken to myself and my sister like adults and not children. I am even more concerned that a nurse would show his agitation towards a family, how are the patients treated? Does he get irritated with them? I am also concerned that I was told I would be kicked out and not be allowed back, so now feel I cannot bring up concerns. The one is only due to the step down unit. The trauma unit and ICU would get 5. However, one person can ruin something.

    I brought my wife in with severe vertigo that had been ongoing for 12+ hours and severe for at…read moreleast 6. Credit to the attending physician's assistant, who made the right diagnosis: BPPV (Benign Paroxysmal Positional Vertigo). Basically it's crystals rattling around in your inner ear where they're not supposed to be. A physical therapist was supposed to treat it. Instead, he did his own tests and decided that it wasn't BPPV because BPPV is supposed to be brief. So no treatment, only a recommendation to see an ENT (Ear, Nose, Throat doc). This all took 5-1/2 hours, and then my wife was sent home. Her vertigo resumed on the way home and continued the next day. So, I watched a total of 3 YouTube videos, then did my own Dix-Hallpike test, which was positive for a problem with her right ear. She did the Epley Maneuver, and it fixed her vertigo (several days now, no more symptoms). We'll be getting a large bill from the hospital, but they didn't fix anything. Instead engaging in side quests, they should focus exclusively on hiring the best people, training them well, and delivering high quality medical care at reasonable cost.

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    UCHealth - Medical Center of the Rockies

    Quest Diagnostics - laboratorytesting - Updated May 2026

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