Walked in yesterday. 2 not 3 at counter. Same as 2 years ago. Nobody looked up and said Hello, or…read moreHi or welcome or anything. Completely un acknowledeged. Even spoke up..good morning...hello...welcome...and nobody would look up. Va is totally wasted employees. Their employees are the ones who Methodist, Memorial Hermann ect dont hire. Nuff said.

Dr T's nurse very condescending to patients. Prescription from oncologist at Methodist prescribed…read more30 day prescription for blood thinner, Dr T called in a two week supply. Half of what was needed. I do not recommend her or her nurse.

worst waiting time, 1-2 hrs every single time unless you are the first patient. they don't respect…read morepatient time. extremely over booked. stay away from them.

Always a great experience! Dr Wang is very knowledgeable and nice. Office is clean.read more

Best urgent care experience. Not a bad wait. Staff was professional and knowledgeable. Very clean…read morefacility. Felt safe and cared for by competent medical professionals.

Thank You to the Long Meadows Staff…read more I would like to sincerely thank the staff at Long Meadows -- Antonia Brown, Caitlyn Phan, and Virginia Salao, NP -- for taking such wonderful care of my son after he sustained injuries at work. From the moment we arrived until the moment we left, they were not only professional but also incredibly caring and understanding. Even though it was past closing hours, not once did they show any sign of frustration or rush us. Before we left, NP Salao kindly assured me that if I had any questions or concerns, she would be available at this location -- and I truly appreciated that, as it was clear how worried I was. Ladies, thank you again for taking my son in on such short notice and for being such compassionate representatives of NLUC. Your dedication and kindness mean so much to us.

My 8 year old was running a temp and crying that his head was hurting. I called ahead to check on…read morethe wait. The front desk said not at the time but "can't make any promises." This makes sense but didn't seem like a professional or courteous way to share this information. Since I lived 5 mins away, I decided to take my chances. My husband carries my son in. Two people were sitting in the front, laughing and chatting. They did not seem concerned or a place where they take care of "urgent" matters. I gave my insurance and they told me to complete the 10 page questionnaire online. It took some time for me to load it, after connecting to internet, when I got to the last page, an error page loaded. I felt hopeless with my kid crying. My husband tried again from his phone and thankfully was successful. We were seen after 25 min. Which isn't too bad but I felt frustrated considering the login issues and hearing the front desk folks laughing while my baby was in pain. My son got seen but I can't comment on the care received since they didn't allow both parents in the urgent care room. I know that memorial Herman urgent care allows both parents and seem to show more urgent like caring behaviors.

We live in Sugar Land, Texas and during hurricane Beryl my family was concerned that I was "off."…read more They contacted our PCP and told him my symptoms (fell, forgetting things, & not making sane decisions. I was taken to Methodist ER where they did an MRI on my head. Unfortunately the MRI revealed I had a brain tumor that needed to be removed asap. The entire city was without power but Methodist has generators and was able to provide excellent care & customer service through the entire hurricane. My surgery was postponed several times because they needed 100 percent power before they could safely remove my tumor. The nurses in the ICU are excellent. One sang to me every night, one joked that my pain meds were margaritas, and after I had been in the hospital almost a week and still had not gone BM , the next nurse climbed on top Of my bed, hugged me, and said not to be scared. She reminded me after having a child nothing that came out of my body was too painful or too embarrassing. She promised to stay with me & help me when I was ready. The anesthesiologist was excellent as well. Although going to the hospital is never fun, my experience was very positive. Dr. Lau is excellent and made me feel heard. I really hated the hospital robes and life was torture til I got my comfy 32 degree pajamas & my pillow. The robes have metal snaps & can't be worn while doing an MRI. They also tiir two tones together. One on the front & one on the back. I think I gave everyone on my floor a peep show. So embarrassing. If you're visiting someone in this hospital I highly recommend bringing them some comfy pajamas, underwear, & fleece blanket. It gets cold at night & the blanket is a game changer. Being in the hospital during Beryl was actually a good thing. We never lost power & they had food. I was on a low carb diet so trying to find something i could eat that had flavor was a challenge. Maybe bring some mio or crystal light too! The location is wonderful because there are lots of restaurants in town center. Overall I give them 5 stars with the exception of the hospital robes & exceptional nurses!

Let's be honest, our choices as health care consumers are limited to which insurance empire has…read morestaked claim on each entity. But, if Next Level is in cahoots with your middleman, I recommend this pleasant establishment. The personnel are professional and thorough. Lila patiently explained her procedures. The equipment seems up to date. My x-rays were read by a professional radiologist at a known bone and joint clinic. Patrick analyzed the results with me, diligently weighing treatment options Overall, considering I walked in feeling grumpy and in pain, I left in good spirits due to the congenial service.

It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

They will do absolutely nothing and then bill you. Care quality a joke. I wouldn't trust them to…read moreput a bandaid on.

Best urgent care in Katy!! Dr Angela Jones is the most caring and professional! She is very helpful…read moreand kind! Angie is very nice too! They called me the next day to check up on me I really appreciate all the effort they made to make me feel better!

The staff are so friendly, they made everything easy and straight forward. Very efficient and great…read morecommunications. Sarah is the best, my vain is hard to be found, in the past it normally took 3 to 4 nurses to find the vain before IV, she did only one shot and found it.. very impressive. This facility is highly recommended.

My friend had lower right abdomen pain and asked me to take her to the ER…read more Twas around 11 pm by the time when we got there and the front desk gave us a quick form to fill out and within 10 mins my friend was able to be in the room. A nurse came right away and did the medical chart so as a doctor as well. After brief examination, they run a CT scan and they did the preparation on her. I wasn't there for the all time but it was quite smooth transaction over all! Good experience!

Nobody likes to get sick on the weekends but if you do Next Level Urgent care is the best. After…read moretraveling I was not feeling well so I went to Next Level. Since I had checked in online and reserved an appointment I walked in quickly after paying. They came in took my temperature and blood pressure. They asked what my symptoms were. Then they tested for Covid and the flu. Waited the 15 minutes to get the results. Then the PA ask what pharmacy I used and we discussed my treatment plan. Every one here was nice and listened to me as I hate being sick.

I had care that was appropriate for my symptoms and the initial in house office testing was…read moreappropriate. My complaint is that when I was called with culture results the person read me results from last year. And I did not realize until I could not get them in writing. The results were still pending with the lab. This has created a possible antibiotic error.