Living Lighting, Hamilton, , was fantastic. The owner, manager was very pleasant to deal with. We…read morewere looking for ceiling lighting. Everywhere else the prices were much higher. He discounted the ceiling lighting to approximately half price of anywhere else. He also discounted a floor model light fixture, and a second one as well. We would not hesitate to give this store more business. Also very polite to us.

From the owner: We believe in making good lighting happen, the way you want. We enjoy helping our customers find…read morethe perfect lighting inspiration for any space, style and budget.

not willing to help for sending invoice for my order. bad customer service indeed. buy from amazon…read moreis much better choice for customer after sales protection

Purchased some PAR16 warm LED bulbs. The bulbs I received were a good product at a good price. The…read moreperson I dealt with was friendly and easy to deal with.

Julia is an amazing lighting designer who offered to generously help me with my residential light…read moredesign. It was a wonderful experience as she is very experienced and thorough. The store itself is stocked with a lot of nice lighting pieces in line with current trends. They have some markdowns which can make for some good deals. Overall I was very happy with both the shop and the owner Julia. Highly recommended.

The only place for all your lighting needs. The service is top notch and the entire team is very…read moreaccommodating and friendly.

everytime i go their they hae what i need as well as stunning lighting its my go place for lighting…read morethe best in toronto not the cheaoest but the best thank u mark novak

As a designer , I have been to several lighting stores!!…read moreSome where OK ( Union lighting) some where awful( Lando) but since we started to use Royal, I have nothing but compliments for it! Customer services, friendliness , selection and prices make this store a must for any designers! Special thanks to Shaw. Who take care of us all the time!

i found this company on Yelp and went there , I was surprised with the quality and prices they have…read more. very impressive! highly recommend this store Fehmi lights.

From the owner: Fehmi Lights In Brampton , has been providing quality lighting, which not only serves the purpose…read moreof space decor with elegance, grace and aesthetic appeal, but also creates an lighting ambience conducive to the physical and psychological well being of these inhabiting the surrounds. Consequently, special care is taken while importing lighting products to ensure they are of superior quality lighting and provide utmost value for money. We have kept our overheads low and therefore are able to pass on the savings to our retail chain of dealers. While our competitors impose limits on minimum orders we understand that there are times when you need few pieces and cannot order more. We honor all reasonable requests

Quality work at reasonable prices. Brian came and picked up the lamps, dropped them off a few days…read morelater. He is polite, ,restored the trilights and even threw in an LED trilight bulb. I can't recommend his service highly enough. I'm an older customer and he made this experience trouble free.

Good experience overall. Reliable and did a good job fixing my lamp in a timely manner. Would…read morerecommend to others.

The staff was so helpful helping me find the perfect light for my new hallway. The showroom is…read morevery nice and the prices are good too. All in all, a great experience!!!

I received excellent service from the repair lady, Rina. She helped me understand exactly what I…read morewas looking for, and custom made it for me in a short amount of time. :)

Large selection of Art Deco, Art Nouveau, and industrial lights and other pieces. Very helpful…read morestaff. Will go back and buy more items.

I've been to my fair share of antique shops where the owners hang over you like vultures, guarding…read moretheir hoards of stuff. But that is simply not the case when it comes to this lovely antique lighting store. It's a clean, organized shop run by a welcoming patron who knows a lot about the history of the area. It's not overly big, so things are easy to find-- glittery chandeliers, Tiffany style lamps, Art Deco wall sconces-- and nothing is caked in dust (you can actually SEE the lights!). Prices range depending on what you're looking for (as expected), but there's no problem finding the price as delicate tags hang about the room above you like snowflakes. Oh, and don't hesitate to ask him to turn all the lights on. It's spectacular to see everything lit up (even better, go at dusk for an even better view).

A wonderful, customer service oriented experience from start to finish which I remembered and had…read morenot changed since my last visit a few years ago. Relaxed, no pressure browsing and shopping in a warm family owned and operated shop atmosphere. Great selection of lighting fixtures of all types. Staff (the family who owns the shop) are a warm, personable, professional, knowledgeable team who know how to treat their customers and know their products well. Thank-you, Electrolight, for helping us find the perfect, unique light fixture for our kitchen at a great price. Don't waste your time going to the big box stores, go to Electrolight first! You will not be disappointed.

From the owner: Electrolight is a full service of widest selection of interior and exterior lighting for all your…read moreneeds. Our mission is your complete satisfaction. Our professional team will help to make your home warm and uniquely beautiful with personalized attention to details.Family owned and operated over 35 years.Enjoy your shopping and become a part of our family.

Summary: ordered a light, paid a deposit, waited 2 months, no news, found out Ultra NEVER ordered…read moreit for me! I read all the negative reviews but was attracted by the online price of a mini-chandelier that was not available anywhere else in T'O. Don, the salesperson at the Mississauga store, took my order and told me that it would take several weeks to order. He would email me when the fixture arrived. Estimated date of arrival: Nov. 24. I asked to pick up the fixture at the Spadina store. Don wrote it on my receipt. In mid-Dec., I called the Spadina store to confirm that the chandelier had arrived. I had not received any email beforehand. The clerk had no record of the order. He could not find it on the computer. I called Don at the Mississauga store. He took down my info and said he would look into it. More than 6 hrs went by and still no answer from Don or anyone else at Ultra Lighting. I needed the fixture - my electrician was waiting. I called again. Don said that he had called the supplier and that the supplier had no record of the order!! WTF. I asked for a refund. He said I could go to the Mississauga store to process the refund. I asked him to simply do it himself and gave him my credit card number. He agreed and said he would send me either a text or an email when the refund was processed. 3 days have gone by. The refund has been posted to my credit card account. No email from Don. Why do people say they will do something and then, fail to do it? I'm just glad I used a credit card for the deposit. Otherwise, it might have been difficult to get my money back.

We purchased a crystal shaded chandelier for our powder room that ran a few hundred dollars from…read moreultra lighting back in the summer of 2010. We were told it would take 4-6 weeks since it was coming from china. No big deal since our renovations would be taking about 2 months to complete anyways. By the time the 6th week rolled by we hadn't heard anything from them. My wife called them numerous times, each time they said they would look into it, took down her number and then never called her back. By the 10th week we finally had our fixture, but they had brought in the wrong color shade! It took another 3 weeks of chasing them before we finally ended up with the correct shade. I don't know what it is about the home furnishing industry but it seems when someone quotes you a delivery time you should really double it to get the real date. Once they have your money, customer service falls to the wayside. It's a shame because they have some really nice light fixtures at reasonable prices, but based on the round around we received, I'd recommend looking elsewhere unless your item is in stock.