Linda was amazing. She's retired but we are continuing our journey with the guy who has taken over.read more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. We are committed to Allstate's high ethical standards. Our agency will treat you with honesty, fairness and integrity, because we believe that building trust with customers and treating people with respect is the only way to do business.

W A Sierra Insurance is great!! Alex and Walter have been extremely helpful for my personal and…read morebusiness insurance policies... I highly recommend them!!

From the owner: Auto insurance, home insurance, commercial insuranceread more

Kader price works under Janine Peck in the Washingtonville office. Kader was awesome! He assisted…read moremy daughter, son and my husband and I with our insurance. We left our other insurance company after 50+ years. And we upped our insurance and we are still saving money with state farm. Kader explained everything to all of us while we were in the office. And helped us understand everything. We appreciated his time and patience. Janine and the rest of the staff were all friendly and helpful too. They greeted us as we arrived and were friendly as we left too. I'm so happy I made the switch.

Janine Peck is so helpful and knowledgeable. You can go to her with any question and she will have…read morean answer for you. A pleasure to work with!

Big thank you to Walter, Alex and Ashley! They went above and beyond to help me find a policy that…read moreI can afford. They helped me so much and I am very grateful! I have their number on speed dial! Keep up the good work guys! highly recommend the Walter Sierra/Erie insurance company. Their clients matter!

I have used Shop Around Insurance for my one stop insurance needs from my home owners insurance to…read morethree vehicles and a motorcycle and I have never had any complaints I have been involved in accidents and John and his staff have always made things very easy for me and I have never had any trouble with communication with them if they are not available I always get a call back. They treat you like they would their own family . I would highly recommend them .

The last thing people want to deal with is an insurance claim, well that's before I met John…read more Unfortunately, ​my wife got into a little accident and after she called me in panic, I said call John! John answered the phone from his roof and was able to calm my wife down and explain what happens next... He was so helpful through the entire process and made us feel at ease during a time that is typically a pain. We can not thank John and his team enough and will stick with him forever. Even if you are not considering changing insurance, just give him a call and see what he has to offer. I promise he will treat you right and you will have a good man on your side.

I really enjoyed my conversations with the staff at joy insurance. They helped me navigate my…read moreinsurance needs and thoroughly explained my options so I could make the best informed decision. I would recommend joy insurance to friends and family.

I was with them for more than 20 years and never had a claim. Finally we had a claim due to our…read moredaughter getting rear ended and it was so difficult getting everything handled. Joy Insurance gave us the run around for weeks before we could get a rental vehicle. We finally were given authorization to get a rental vehicle that I paid out of pocket. I did get reimbursed for this, however the time they authorized the rental my vehicle was almost ready from the body shop. I only used the rental vehicle for 3 days and the car was in the shop for more than 2 weeks. I was also not given thorough info regarding transferring insurance to my son. Needless to say, this was the icing on the cake for us to leave. Very unhappy how this ended with them. This is in response to Liam Joy: I did receive a voicemail and email from your Dad. The email he sent did not have accurate facts. First off, you never explained the process on transferring insurance to my son's name. You took our son's money and then at the 11th hour after time passed you decided to call him and ask about plates. You expected him to know that he needs the title signed over. Nothing was ever explained about the process. This is typical for your agency, just like the claim process. It would have been nice to get a call directly from you when you discovered there was a problem. Let me just say, you had plenty of chances to call me and make good. You decided to ignore this, and thought it would go away. It is unfortunate that it ended this way.