Great service. Towel service with vacuums and air. Friendly staff. One stop Shopp to detail your car.

This car wash ripped out my side skirt and my tire got punctured. They rejected the claim from the incident report and declined any responsibility stated the damage wasn't cause by the machine. I think they assumed my side skirt just came off by itself and made it looked like it. Not recommended for this location or using company. Totally not acceptable read more

Quick Quack Car Wash - My side skirt after the wash - Car Wash Near Me - Richmond, Texas

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Bought the mid level wash....got to vacuums and realized whole back of my SUV was as dirty as it was when I went in! Went back thru and requested another cleaning....guy upgraded me to "highest" wash. Came out second time with still NO improvement! Gave up after twice! Def won't be back!!! read more

This review is for Quick Quack Car Wash located 19311 W. Bellfort St, Richmond, TX 77407. I want to acknowledge Quick Quack employee McKinsey for the excellent customer service. She greeted me with a smile and went the extra mile in unscrewing the truck antenna and folding the sideview mirrors. Thanks McKinsey for your positive work ethic and keep up the good work! A side note: My vehicle has never been damaged by the carwash equipment in anyway possible. I've been a member for several years. read more

IF YOU WANT DAMAGES ON YOUR CAR OR AN ACCIDENT GO TO THIS PLACE!! HORRIBLE SERVICE! HORRIBLE SUPERVISION!! In the middle of my car wash, all of the sudden I got hit in the back of my car, the car was full of foam, I had no idea what was happening, the guys were so lost, they didn't know what was happening, 4 cars behind me got stuck as well, I asked for an incident report which the manager later send me an email saying it was my fault and they will not cover any damages, but then 4 cars behind me got stuck because of whatever the issue was. they had to close down the car wash because their equipment just stopped working which resulted in a huge mess! The employees were super lost, there was no guidance. I never thought I could get in a car accident while getting a car wash that should had been supervised. Now I have damages in my brand new car, I had a neck pain for 2 days now and all the manager did was sent an email that it's my fault and any damages won't be covered by them! According to them my car was not on neutral which is a lie! But if to them it's true, why they didn't check on my car? Why did they let the car behind me end up colliding with my vehicle?? There's no excuse for their negligence! I follow the instructions the employee gave me!!! STAY AWAY FROM THIS PLACE!!! The worst experience ever! You can see many other customers have experience similar accidents in this car wash! read more

Quick Quack Car Wash - The damage to my brand new car due to their negligence - Car Wash Near Me - Richmond, Texas

I just got my car washed at this location I've been going there for year and been satisfied with them until today!! So I noticed the past couple of times I lve went the quality of wash is not so great. So today I got my car washed again I noticed the car pressure was on high and super strong, quite loud inside. when I got home I noticed that the cover of my gas tank is missing!!! I tried calling this location but keep getting the customer service for the company so now I need to go drive all the way back there and let them know what happened not too happy read more

Quick Quack Car Wash - Look!!!! So mad! - Car Wash Near Me - Richmond, Texas

Amazing place. 1st time here for a simple wash at 11 dollars. Good deal. Then free vacuum, and they have the two heads, narrow and flat to get all the areas. Then even better, they have a pressure air blower to get the cracks of the car. If this isn't enough, they provide dry towels. Okay, even more, the provide big and tar spray. And all of this is free. Great place. Staff was nice too, but I only had to see them for two seconds. Definitely coming back here regularly. read more

Quick Quack Car Wash - Towels, bug spray, vacuum, and air blower. - Car Wash Near Me - Richmond, Texas

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Best car wash in town!!! This is by far the cleanest and great looking automotive cleaning service. Outstanding vacuum system!!!

What a disappointment. When this car wash first opened it was great. Staff was friendly and seem to care. They would ask if you had a membership and tell you the benefits of having one. Now it is the total opposite. Staff is unfriendly and could care less. They don't greet you or even try to look welcoming. When it comes to straying for bug in the front of the car you get lucky if it's a 3 second spray. The cars come out the wash dirty from the top, front and back.and lately have no clean towels. Every single employee could care less and from seeing the reviews the owner probably could care less too. They have a great promotion going on too that I wanted to do but after being my mother's car and wife's car here, that a hard pass. Got Dirty cars and bad service. read more

Quick Quack Car Wash - Car Wash Near Me - Richmond, Texas

My first time ever at a car wash where I drive my car through the thing and I was so nervous like what do I do but the workers were great at explaining things. It was super easy and quick. My car looked fantastic. The vacuum had really good suction and was easy to use. Wish this location had towels, maybe I missed it somewhere. Will def be back. read more

The best in Richmond I love this place . Prices are definitely worth it . I will be returning . read more

I don't know who Miguel is but if he's the person I just interacted with then it all makes sense!! His name is mentioned in another bad review as being completely rude and obnoxious. I had such a bad experience at this location that I left without a wash. Ive never reviewed a company before but I'm going out of my way to warn others. I'm a regular at a different quick quack and have never had a problem before. After speaking with others I've heard stories of broken and scratched car parts at this location, complaints to management is met with argument and them telling you "we don't need your business anyway!" WORST CARWASH EVER. read more

This car wash has gone down hill fast. It's pretty obvious they have had a change in management that was a wrong choice. Car wash repairs used to be handled quickly so you always got the best wash possible. Over the past couple months, parts of the wash have stopped working and nothing has been done to repair. The top 10" of my truck no longer gets washed. There's a roller on the right hand side that hasn't worked in months. Car wash regularly fails while driving through. It's just not a good value anymore. Quick quack used to be a good car wash. We have cancelled our membership and are looking for a better wash as this location is only concerned with collecting money and not providing a quality service anymore.. read more

"Miguel" their new manager is rude and unprofessional. For starters when I told him I only wanted to purchase a three month subscription and not put my card on file he argued with me for 5 minutes like we were on an episode of Jersey Shore. My wife went there for a wash and came home to tell me "He's slimey and makes me uncomfortable" Every time we are there he's rude - to his staff & the customers. Once our subscription is over we won't be back. It's very convenient for us but we will find another place : / read more

Save your money, go to mister car wash-- I paid a little over $20 w/ tax for the drive thru and the front and sides of my car were still covered in bugs and dirt. I used the very mediocre vacuum they had to offer which seemed to scratch my interior more than anything. Luckily I brought my own cleaning wipes to get most of the bugs off of my side mirrors and a roll of paper towels to get some of the dirt off. I went back and showed them the dirt, they agreed I should go through the wash again so I did. I came out of the wash to realize all of the same parts of my car were still covered in dirt. Obviously a third time is just a waste of time so I asked if they had a money back guarantee because I could've thrown soap on my car and hosed it down at home for free. The manager came out and told me that they have the best chain car wash company in the nation and that their reviews can prove it (as I'm sitting there with a half washed car). Kinda rude too. Poor customer service. After he wiped his finger along the outside of my tires and easily removed the dirt he claimed I needed to go through the wash again with a "tire treatment" which was supposedly offered the first two times I went through. He said if I wasn't happy after that he would consider a refund. I will never go back here again. Like I said, if you have some soap and a water hose it's practically the same thing. If you decide to go here make sure you bring rolls of paper towels and car cleaners since it's basically DIY for $20. I'm writing this review because the manager aggressively claimed that the reviews prove how great of a chain it is, but it's not so... A side note for my environmentally conscious people: their tiny trash cans with no lid left a lot of trash blowing out and no clean up which littered into the grass and road. Disgusting. read more

Quick Quack Car Wash - One of the last wipes of the many bundles I had to use to clean the OUTSIDE of my car after TWO washes. - Car Wash Near Me - Richmond, Texas

Natalie is so helpful! I get a great wash every time! Thank you quick quack! Every time I come, the line is often long but I get through it quickly! My car stays clean for a long time. The quality is definitely there for the price! read more

I love this car wash, always doing it right and always so genuine and nice! Especially Jackson, not to mention how conveniently close it is to me :) Def come here read more

The facility itself is "ok" but I wanted to warn others about the fake membership that was set up for my car using a fake license plate number. They set up a recurring charge and changed one of the letters in my license plate to register me unknowingly. I didn't catch it until 3 months later. I'm bad about watching all the charges from my account:( lesson learned! I called customer service and they refunded the money and said they would let management know. If you use quick quack and don't have a membership you better check your accounts to be sure you aren't being billed erroneously for a membership you never signed up for! read more

Poor customer service. Employee are very rude and unhelpful. Employees want to tell you don't have a memeber ship when you due. The car wash only work half the time. Not worth the money read more

We went to get a car wash today and the girl signed us up for a monthly membership without our permission! Though their corporate office handled it courteously and professionally, we are horrified by the actions of the local establishment to take advantage of people. Also, after telling friends, we discovered they did this to our friends as well! Awful business practices at this location! Edit: When asked for email & signature today, it was said for liability to damages and not for a membership. So again, it was deceptive. read more

SCAMMERS! They charge you monthly subscription without YOUR consent. Team Lead Manager is behind this illegal procedure. Don't get me wrong great car wash. But they are training the employees to scam customers in signing up subscriptions. The Team Lead manager should be held liable. Customers please check your bank statements and save your receipts. read more

Amazing CUSTOMER SERVICE! The manager, Miguel, is inviting and entertaining! My 3 year old had an awesome time watching the duck dance and Miguel even drew a Mickey Mouse for my son on the window! Great car wash for kiddos and adults!!! read more

I've been a member since it opened Nov 2020. I added a second SUV just purchased an older 2004 Land Cruiser in excellent condition. I've been in 5 times this month with no issues. I hear loud noise so I honked my horn Numerous times! The top roller gets caught up in my factory installed roof cross bar. After stopping car wash the bar is ripped off beaten 8-10 dents is the roof and side on top your see deep scratches line to a broken stop light bar on top of lift door? Both roof rack ends are damaged or torn off ...etc, you it the visual. The Assistant Manager recognizes me nice young lady. Say her Manager says they aren't going to pay for anything. Of course I'm Flustered, so I asked to speak to the Manager! He knows I'm upset says so later. First thing he says he will not pay for anything , he know the customer is upset why not start Sorry! Your having a bad day! Or we'll file a complaint and sent it to Corporate and see what they may do! On top of that he's laughing ! Oh he say he's not laughing at me but laughing is his way of trying to calm me down. He is emphasizing since my car is old than 5 years old they are not liable. It's not the Car Wash's mechanical problem that the cross bar got caught, it a customer' s issue , says this without checking their cameras. The best he'll do is file a incident report complaint with Corporate. He should have led with that at the least. Communicated no empathy for the customer. I seldom complain but I'm calling out Manager Gaylan Hester to communicate to all your Customers better. Laughter is not the best medicine in these situations! You voice conveys your attitude! Just saying it could have been handled better. Resolving the issue with your customers would show gratification. Dennis read more

I tried this was a couple of times before becoming a member for the price they did a decent job on my truck. After becoming a member I went through the wash three times over a month time frame on each occasion either the equipment of the employees did not put the correct wash for my vehicle, instead of getting the top tier wash I was paying for I received the good or lowest wash. I cancelled my membership today. read more

My car is always left squeaky clean! Every one is always so nice at check in! I pay the monthly fee and it's super reasonable for my husband and I! He brings his truck in after hunting and is always impressed! I love they give you towels to wipe down your car afterwards and even a dash wipe! read more

Great service. The employees are really kind, especially Genevieve! My car always looks great after.

Very nice no have around. Can go through outside wash as many times as needed. Since my car stays clean inside, only the outside is what I need. Special requests as far as front retract is what I always ask for. This way my front license plate doesn't get messed up. read more

Trash! You have to wait for someone to pay for your carwash. I waited literally 10 minutes and was ignored the whole time before I drove off! Why don't they have a self pay credit card machine?? Don't waste your time here. Go anywhere else!! read more

Not manage very well at times the line is long and no response from employees to shorten the line. There are two lanes but only one is managed. Price are high for a drive thru wash and self serving vacuum. read more

This place is good but not great...every time I've gone it's been anywhere from 5-20 minute wait for the car to get washed. Their use of license plates for the membership is great and the individual attendant paying attention to the customers is great but the wait is a little ridiculous. The vacuums are decent and I like the little air thing they have. The pricing is good which I will give them but unless the drive up and going through to the car wash improves I'll be looking elsewhere. read more

Untrustworthy and crooked business. They sign you up for memberships without permission. I've gone twice with different vehicles and paid with different cards each time. Later finding out we were being charged for a membership for both. Very unprofessional and sketchy business. Don't go here. read more

Have been a blue wave car wash customer for a few years now and tried out quick quack car wash since it's near home. Very very satisfied with the entire car wash experience. From the moment we entered the car wash and through the entire car wash. Very throughout and CLEAN! No soap is left behind especially when opening the car doors. Wipes are given to clean the dashboard and all staffs are very welcoming and friendly. My entire family switched to quick quack car wash. The monthly rates are a bit more expensive than blue wave car wash but it's worth it! Car smells good inside and out and is very CLEAN! Thanks, Quick Quack Car Wash, will definitely be recommending this place to friends and family! read more

I visited this car wash 1 time last June. Little did I know that they signed me up for a membership without me agreeing or even knowing about it. I did not sign any contract or even speak to anyone about a membership. They have been charging my account every month since then for $31.99 and unfortunately I just caught it. They also created a fake email account in my name. Customer service will not do anything when they are the ones committing fraud. My bank has even told me that this company is known for doing this to its customers without their knowledge. STAY AWAY! read more

Bad attitude, never had a good experience coming here. The guy that work there didn't even want to guide me in

I love this car wash so much, Jeremiah is wonderful and always so pleasant! Best car wash in Richmond!

My brand new car now has about a 12 in scratch on it... brand new. I had heard good things about this car wash, and I know it's a risk every time you run your car through a wash like this, but just wanted to warn others my new car now has a scratch after getting it washed here. read more

Quick Quack Car Wash - Car Wash Near Me - Richmond, Texas

Great car wash! Especially Gaylen, best sales associate here! He helped me out immensely. Thanks for the great service and great car wash!

Paid $21.99 for the "best" wash. The name needs to be changed to "your car will still be dirty" wash. My car is still dirty!!! Looks no different than before. A waste of money! I'm livid. The service is suppose to include tire wash/shine. My tires are still dirty!!! I didn't receive the service I paid for. I feel scammed. So much so, I'm contemplating calling my bank to dispute the charge. This company needs to offer me a free car wash, asap! read more

Best car wash I have been too ! Devonta was really nice and helpful will definitely be back soon !

Great car wash kids loved being there as well! The wash attendant who greeted and checked us in Miguel was a great dude! He helped us get in and a great deal to have washes with the deal package! read more