I actually love going to I shine when I can actually get what I pay for. The material of the…read morebrushes is good and doesn't scratch your paint. However, There's always an issue at this location. The system doesn't recognize your sticker or it's down. It works fine for 2-3 months then doesn't out of nowhere. The employees and manager never know why it's not connected. Then they say they can't look up your account but you can cancel your membership and buy a new one . They had me get an updated sticker from the old location a few months ago. Stating that since this location is new it might not recognize the old tag. With the exact same account number. New sticker worked for another 2-3 month now here we are again. Idk what the miscommunication or technical issues stem from but they need to get it together and have it as seamless as my auto pay is deducted from my account.

I've maintained a monthly membership for the past eighteen months which I use regularly. My visits…read moreare often met by a friendly attendant assisting with the selection and payment process. A second person cleans the front and rear of your car before moving into automatic wash. The brushes are aggressive but don't leave abrasions on your paint. For a moderately priced wash you will also get a product to leave a shine on your tires. A future visit will include their auto detailing service

Great Job...Fast Service! Would gladly use again.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

One of the best car washes around. I brought my truck her because I had bad water spots on it. I…read morehad it washed a few other places and they could not get them out. I bright my truck here and did the ceramic coating and it looks just like it did when I drove off the dealership parking lot.

tl;dr - be prepared to wait, bring cash but it's worth it…read more I couldn't remember the last time I actually washed my car much less detailed it. My kid got juice on the car seats, there were other unidentified stains and crumbs everywhere. It was to the point where I didn't even want to drive it anymore. I first came about 4 pm on a Friday and the place was packed. It was kind of confusing so I just got out of my car and looked for someone. A guy came over (don't know his name) who quoted me for a full detail and the price was excellent. However, the owner also came up and said he couldn't fit me in that day but if I came back the next morning around when they opened, he'd take care of me. It was fine because I didn't have cash as Yelp said they take credit cards (they don't). So I came back. And the two men remembered me and hooked it up. I waited for about two hours. They have a little seating area and I just sat there with my coffee and my earbuds. My car, which is seven years old, looked brand new. I don't even know how they got all the stuff out of those seats. I was pretty amazed how they kept track of things. Most other people I saw were there for the regular detailing which is only $30. The owner thanked me for waiting and told me to come more often so it wouldn't take so long lol. I also tipped them over 20% because their prices are so awesome compared to other places that I still think they undercharged. I spoke to them in Spanish but they speak English as well.

They do a great job washing cars here for a very reasonable price. Although it does take a while…read morethis place does the best work. The owner is extremely friendly and will check to make sure each car is spotless before handing the keys back. Can't beat the prices here! I would recommend leaving your car and coming back bc it does take a while.

Love how convenient this car wash place is. The options you have to clean your car after your wash,…read moreamazing!! Prices are great and they have great deals!!

It's disappointing to pay for a monthly membership and watch certain employees act like doing the…read morebare minimum is asking too much. The two guys working the back of the car wash looked completely checked out. One was more interested in his phone than the customers, and both of them half-assed the pre-spray like they couldn't be bothered to do the job correctly. Their attitude screams, "I don't want to be here," and it shows in the quality of the wash. If you're going to charge customers every month, then hold your employees to a higher standard. Attention to detail and basic professionalism shouldn't be optional. The frustrating part is that the rest of the staff actually works hard. They're friendly, they hustle, and they do their best to keep customers happy. Unfortunately, a couple of employees are dragging down the reputation of everyone else. Management needs to address this. Either expect people to put their phones away, take pride in their work, and treat paying customers with some respect--or find employees who will. Customers shouldn't have to pay premium prices for half-hearted service. -- Que

Great so far, plenty of options, and monthly plans…read more Only negative is they don't have a service that includes vacuuming and wiping the inside windows of your car, which is a shame. Otherwise, staff is friendly and they have a good automated system here.

Amazing wash give jayden a raise and how great Bianca is as a manager and Harlem is always helping…read moreus he is a wiz in helping us when we are closing

I took a chance on this place given the bad reviews previously. I live super close & needed a hand…read morecar wash. There's always a lot of people getting their car done so I figured it can't be that bad. 5/5 stars! They did a great job!! I even had a weird gunk on the foot mat. I didn't expect them to work to get it off considering the other reviews, but they totally did without me even asking. Will be back for sure. They got my business!

I like the work the workers do on my vehicle but owner Asian man can be very rude! In today's world…read moreI'm learning to spend my dollars and go where my money is appreciated. Customer service needs to improve and not from the workers. Hopefully they are being paid fairly and respected !

I appreciated that Perfect Hands Car Wash was able to squeeze me in last minute, but unfortunately,…read morethat's where the good stopped. As soon as I arrived, I was told I should just wait around instead of my wife picking me up because "it wouldn't take long." That immediately made me feel like they were going to rush the job, especially since the lady on the phone had told me to plan for an hour to an hour and a half due to the size of my truck (F250). The staff the whole time seemed rushed and almost bothered that I was even there, despite the fact they didn't close until 5 p.m. and my appointment was at 3:45 p.m. When they finished, they didn't do a walkthrough with me (even though I saw them do one with another customer just before me). Instead, they simply handed me my keys and walked back inside to charge me. The issues were obvious the moment I got into my truck. Dust was still all around my screen, streaks and marks everywhere. Mind you, I paid $88 for this wash. Within two minutes of driving, I stopped for diesel and noticed even more--my rims were only washed on the exterior, not the interior, so as soon as I drove, grime and dirt bled from the inside out. The side steps still had dirt on them, the back bumper where employees had stepped up was dirty, and the side doors still had buildup. This place came highly recommended by my brother-in-law, but I honestly don't see the quality. For what I paid ($78 plus a $10 tip), this was maybe a $30 job at best. Based on my experience, I cannot recommend this place at all.

Great customer service and did an amazing job with detailing my car. Highly recommend!read more

Best car wash I've had in years for $21. I live in the city and was blown away by this suburb wash…read more Not only was the wash excellent (no dirt on back window/bumper) but the window cleaner, leather shine, and towels made my car look almost new. Highly recommend!!

Well for starters the car is never dry after the wash, and I usually have to scrub out bird poop…read morethat's leftover after going through the wash. Cancelling a plan is not easy and the customer service (via the phone service) is very unhelpful. While on hold you can be quoted a two minute wait time, only to have no one pick up, or return your call after being asked to leave a voicemail. (This has happened now multiple times.) On one occasion all of the vacuums were also shut off, but this has since been fixed. But of course it was the day I really needed them that they weren't working. On another occasion the attendant argued with me about "not having a valid plan" even when I showed her my proof of expiration date, SENT TO ME BY THE CUSTOMER SERVICE TEAM. Whoever runs the call service doesn't communicate with the establishment and that's a huge fault for this business. I get that the lady was just trying to do her job but it's a bad look when someone is arguing over a receipt that clearly shows when the plan was set to expire. She honored the car wash but seemed like she was irritated anyways. Don't understand why that's my fault when I provided her with the payment information. If I was in her shoes I'd be taking that up with the customer service team handling cancellations via the phone. Weird to have a full blown conversation about "how that's not how we do things" with the customer. I don't like leaving reviews like this but I'm officially over it. The last straw has been the lack of response from the customer service team who handles cancellations. It's been two days now that I've been calling without anyone picking up, or calling me back. We started coming here because it was convenient but now it's honestly just a headache. Would rather just wash it myself. Their value packages are a great deal but it's just not worth the trouble. Edit/Update: changed my review from 2 stars to 3 stars because Maria from the phone/customer service team was able to help resolve my cancellation after calling back again. She noted that cancellations can be done via the website or via phone; which is important information because I had always been told you needed to call in to cancel or physically visit the car wash location. They have emailed receipts for cancellation before but did not this time because they didn't "have my information" despite my license plate number being the same on both occasions where I had signed up for a monthly plan. Im sticking to what I said about the communication is key part though. This business could have a great thing going if they were able to more clearly communicate their rules/expectations between all employees to ensure a better customer experience. Thanks for reading. Business need not respond to this because I don't need anything else from this establishment. Thanks for the experience!