Paid 200$ for a detail. Told it would take an hour and a half. Dropped the car up at 5. Came back…read moreat 6:40 to find my truck locked up in their garage. Don't have a way to get to work in the morning or any way to get into my apartment till my wife gets off at 9pm

Absolutely HORRIBLE service. Most unprofessional business I've run across in years! In July 2024, I…read moretook my father's Subaru down to Diamond from Sautee, GA (45 miles away) and got a wash and detail. I emptied the contents of the car so that the cleaners could clean everything. Before getting out of the car, I pointed out two stains (one on the ceiling above the driver side door and one on the ceiling in the rear seat) and asked they be cleaned. When I got the car back to go home, I didn't notice until I got home that the stains were not touched and the glove box was DIRTY...crumbs etc. They are so busy they miss details. I drove my dad's other car down to wash and detail it and was told they closed for the day. No notice on their FB page of the closing. Oh well. I drove back up to Sautee and waited for another time. Today was the next time I could go down (a few months later...now Feb 2025). I called Diamond to make sure they were open and when they were open. I was told at 9:30 that they were opening about 10:30 or 11 due to the cold weather. I drove down and got there a little after 10:30. I was told they weren't opening the wash/detail until noon. I explained to the woman at the counter that I called after 9 and was told 10:30 or 11. She replied the weather was to blame. I said it was sunny outside and the person told me 10:30 or 11 am. The young woman said the workers weren't coming in till later. Oh....so the workers come in when they want and I guess leave when they feel like it. The young woman got snotty and said "Honey, come back later." I'm not her honey and her rudeness is a fine example of why young people need training to work with the public. I will never return to Diamond again.

You do what you say, Great job on my car. I wish I lived closer. However it is worth the drive.read more

I just took my white car through the touchless car wash, paying for the Basic ($7) wash. After the…read morewash, I can still touch any part of my car and come away with dirt.... My car was just washed two weeks ago, so it was not excessively dirty. I could have gotten a better wash from a heavy rain. I'll never use this car wash again.

MOLD IS GROWING IN MY CAR! When I took it back for them to fix they tried to say it was our fault…read morebecause we were supposed to leave the doors and windows open when we got home. Which didn't make even a little sense. Even if this wasn't one of the most humid states to be in, it wouldn't make sense. So we called multiple (10+) other detailers and verified that the inside of the car is supposed to be dry to the bone before sent home, and it is ridiculous to suggest otherwise. The "manager" was upset that she was "being talked down to" when she was told that the excuse was ridiculous, and wanted us to google how mold grows. I know how mold grows, and it grew in my car because you didn't dry it out like you were supposed to. I can not figure out how this place has been open for ten years, it can't possibly have the same owner. Take my advice- DON'T GO HERE!

Not the best car wash but the staff was very friendly (I wish them the best) and the price was…read moreaffordable. Inside the car, the mats were vacuumed and the windshield wiped down but there were still tons of crumbs in the cup holder and handles and stuff. If you want a real car wash and vacuuming you might want to go somewhere else. If you need something quick and cheap and don't really care, this is the place.

Beware! They do not own up to causing a problem. I went to Mister Car yesterday for a simple car…read morewash and now my car is damaged and sitting a collision awaiting repairs. Their car wash snapped my valve stem off causing my passenger tire to go flat. Then when their associates tried to put my spare on, my car was jacked in the incorrect spot causing my fender to bend an gap to form. Mister car wash has "investigated" the damage claim has deemed it to be prior damage. When I asked them IF this was prior damage why would they let me go through the wash with a flat tire. Their response was they do not check every car for prior damage. When I asked for the GM to call me so we can go over this situation, he is conveniently unavailable. This car wash clearly can not be trusted. Please beware!

My husband and I are getting old the 3 hours or more to wash and clean or 2 cars is more than we…read morecan handle. To my husband no car wash was good enough. Are was way expensive. Mister car wash does a wonderful job even a wax job in 2 minutes. Then they have good vacuums. I have no complaints. They are a life saver

I haven't seen a lot of reviews of the oil change part of this business…read more I've taken my Father-in-law's Chrysler van here several times for just an oil change and filter. I've never had to wait more than 5 minutes. They are quick, efficient and inexpensive. But what I like most is that they don't hassle me with upsell. You know, "would you like synthetic oil, a premium filter, want us to hose off your radiator?" etc. They just listen and do what you want quickly. One time they were so fast I didn't have to get out of the vehicle, they serviced it while I sat there - really!

Was trying to find a place to take my car for one last touch up before taking it to trade-in. I…read morefound this on Yelp. Great customer service! They were fast but thorough! My car looked great as I said one last goodbye!

i got the ceramic coating added to my car detailing service today! Let me tell you…read more.. MY CAR LOOKS LIKE A MIRROR. The finish is SPECTACULAR!!!! So spotless and THAT SHINE!!! SHUT UP!!! Last for FOUR YEARS!!! It will protect my color, rain resistant and no more squished bugs all over my car. BEST SERVICE EVER!!! I will NEVER go to a car wash again, because it scratched up my brand new car. Scratches everywhere :( but the ceramic coating also fixed those car wash scratches! Good as new! Extremely Happy Client here

These guys do a great job at a very affordable price. We have them under contract to clean all of…read moreour work trucks in the fleet. Never disappointed with this company. We highly recommend

Changing my review based on customer service today. I have…read morea monthly membership and have for years at this point. When I pulled up today, I have my driver's windows down so that can exchange for a clean towel. Something I do frequently. The guy on the right side continues to spray my car. No biggie, maybe he can't see me. I tell the guy on my left that I need a new towel and to ask the guy on the right to stop spraying because he's going to get me wet. He tells me to pull up. I repeat myself, still waving my dirty towel that needs to be exchanged. Ask again for him to stop spraying until he's exchanged my towel and I can let my window up. He then states "if you pull up, you won't get wet". NO SIR. My window is down and common sense will tell you that I'll still get wet. Mind you, my arm that's out the window has been getting wet. He grabs my towel with a nasty attitude and slams it in the container and gives a new one. Listen, if you've had a bad day, don't take it out on your customers. I genuinely don't appreciate the rudeness nor the disrespect. It's also to be noted that he never acknowledged what I was saying by asking the other guy to stop spraying. Do better.

When they are there, it's decent. Most days I drive up 2 hours after they are supposed to be open…read moreand the cars in front of me are turning around because the car wash is shut.

Teribble. As soon as I got here I felt the hostile energy and this owner started yelling at me for…read moreno reason to move my truck out of the way . I don't stand for disrespect and this guy was extremely disrespectful. Not only that but he looked under my truck and goes ugh ..."this is gonna be a b!tch" Not something you wanna hear as a customer that's coming to get help. DO NOT GO TO THIS SHOP

These folks are absolutely great! They had my issue diagnosed within minutes and the repair…read morecompleted while I waited. And the cost was VERY reasonable! I could not be happier! Many thanks to Jay and his wife. AAA+++