My boat sat up for too long and caught a bad tank of gas. I was worried that I would have to take the boat off the slip and trailer it somewhere but Russell was able to go by my house, pick up the tank, clean it and let me pick it up on the way into town on a Friday. Was a huge time saver and was basically seamless. Really helpful and responsive. Brian C. read more

My 97 Searay, purchased in May, never had chance to run and enjoy because it spent the entire summer at R and S. Poor diagnostic skills, paying for repairs( over $3000 ) that never got boat in acceptable running condition, and personal abuse by the owner are the hallmarks of R and S. I hate to dis a fellow business owner on the Island but Russell never failed in his attempts to characterize me as nothing but a pain in the arse even though he was happy to accept my money, charge me time and a half when asked to expedite repairs, and never properly diagnose the problems from day one. God forbid I would show up after the boat was there for weeks without any update, and be mistreated for asking for a progress report. Not the way to conduct business. Thanks for souring me on the whole boating experience. read more

If you are looking for a no BS marine mechanic, Russell and his crew are your guys. They have always been great communicators and very timely. I have used them a few times now for trailer work as well as engine work. They have left nothing to be desired, and I can't recommend them enough. read more

This company is a joke! like others who have given a review, IT IS NOT A LIE. We had out jet skis (2) at R&S for 4 months from early December 2021 to recently early March 2022 and nothing was done, we were told parts were ordered, more parts ordered.... we paid $790.00 Iin January to take one home and it lasted 30 minutes in the water and had my husband stranded (bolts were loose and water was entering the mechanical parts). We returned them both two days later and waited again. R&S would not call us, we kept calling them, the owner Russel and his wife in the office are the rudest and condescending people acting as if our calls were an issue when they had our property. When we tried to question the process and when we would get them BACK IN OUR POSSESSION we were told our jet skis are 30 years old.... ( if the issue was the year made then why tell us you could work on them) we tried getting them out of the shop but we had to pay the balance first even though they were still not working. On or around February 23, 2022 we decided to pay the balance of $ 352.00 to just get them out of the shop total paid almost $ 1200.00 and they are still not running. Russel yelled and screamed at my husband to get off his property the day he showed up to pay the $352.00 we did not feel we should pay for parts R&S bought and had not put on our jet skis yet. He showed my husband he had a gun on him when all my husband wanted was to retrieve our property. On February 28th returning from our vacation we tried to get one of the jet skis in the water which we were told was running (remember we paid $790.00 in January) and it would not turn over, the other jet ski was with parts dangling not working.... my husband returned to R&S and was told if the owner wanted to do business with us again it would be $110 each to diagnose again..... do not take anything to these people unless you want to pay a hostage fee for the return of your PROPERTY! I should have looked at the real reviews before doing business with this company. I have emailed them and no response..... 0 stars is my preference but the system won't allow to submit unless you click a star.... read more

I've done business with R&S Marine for over 3 years. Various services/repairs. I've found Russell (one of the owners) group to be very knowledgeable (we all get things wrong sometimes) and for the provided services request a fair priceI. If you don't make advance arrangements, it could take a few weeks before you see your boat again (this applies to most marine services). I've recommended another boat owner and as of this review, I've received no negative feedback from the owner. read more

I would like to preface this review by saying that I have worked with R & S on 2 separate occasions. My first experience was with their mechanic, performing a service on both engines and troubleshooting an electrical issue. The mechanic was wonderful, he went above and beyond to complete the job in a very professional manner. My second experience was a polar opposite, this work involved working with the 2 owners. My advice to anyone working with this company would be to communicate all details of the job, both before and during the process via email, text, etc. only ; you want a record of your conversations with R & S. Also, I would certainly recommend before and after photos of both the boat and trailer, if applicable. Also, if you store your trailer next door at Galveston Yacht Basin ( Nothing negative concerning the GYB or their staff, they are wonderful) , make sure it is behind the gate on the trailer lot, if that is not possible, place a sign in a visible location that contains your name and states for no one to use your trailer. When preparing to move my boat temporarily to Dallas, we could not find the trailer. With the help of the GYB staff, we spent several hours searching, we finally found the trailer in the R & S lot with someone else's boat on it, I have no idea how long they had been using it. When launching their boat from my trailer it started to sink, I feel for the owner of that boat. Minor damage was present on the trailer which was not noticed until I launched the boat in Dallas, the owner of R & S said I should have said something prior to leaving his shop, difficult to ascertain trailer damage with a boat on it. His camera must be able to see beyond the capability of the human eye as he said the camera revealed no damage. Again, my recommendation would be, should you choose to work with this business, to only communicate with the owners via email or text, don't pay them until the job is complete and to take plenty of pictures. read more

Russell and his technician Rick are two of the best in the business - any recommended service or repairs are reasonable in their prices and they make sure that you feel confident on the water and know your boat as well as they do. I asked specifically if I could accompany the technicial in doing a 300 hour service and diagnostics on some issues I was having. They made sure I knew end to end everything that needed to be done, made recommendations about what was and wasn't necessary (which saved a bunch of time and money), and even took my boat for a test drive to make sure everything was working properly and that all of the issues were fixed. These guys are so experienced they can diagnose issues just by a sound or description and often times have talked me out of costly unnecessary repairs and honed in on the real issues.They are two of the nicest most knowledgeable technicians I've ever met and are boat owners themselves and have your best interest and good honest business at heart. I won't be taking my boat anywhere else and neither will any of our friends and family. 2013 Robalo R200. read more

After a harrowers experience getting towed back from the jetties Monday after my boat died out there (Praise God for the folks that towed us in from Tiki in the middle of a Front passing!), I was scared I wouldn't be able to find anyone to work on my 115 Yamaha, and after a couple of tries to get thru, talked to Russell and explained I was only at the GYB for a week for our annual vacation. He explained they were very busy but would try and get someone for me on Tuesday AM. Sure enough he pulled a guy off a job long enough to come check mine out and he (Josh, great mechanic, I know cause I worked as one most of my career, albeit on much larger equipment!) immediately diagnosed a failed starter, and he and Russell found me a new one and had me going again later that evening! And at a very reasonable price, especially knowing I was in a bind. I'll definitely give these guys a shout again if I ever have any problems while in Galveston. I hate to see folks had not so good experiences with them, but thankfully I did not and they were great!! Thanks guys!! read more

By far the best boat repair service ever! We broke steering in boat over spring break. They were kind enough to stay after hours to get us back going. Saved our vacation! Thank you guys for going above and beyond!! read more

We have used R&S for in-slip and shop service on our 11 year-old bay boat and shop repairs on two jet skis. Russell and his staff are very accommodating...great to work with. Boat and skis are running great. We hope not to be back for a while, but won't hesitate to call upon R&S for future service and repairs. read more