I truly cannot thank Phoenix Restoration (Pat, Rick, and entire team) for helping us after a house…read morefire. They were extremely professional, timely, advocated for their customers, and helped to guide me through the entire insurance process. We had no delays or issues, and were back in our house in less than 3 months after extensive damage. They were extremely responsive and understood the stress we were under. We talked to multiple Restoration companies before going with Phoenix, and I am so happy we did. Thank you Pat, Rick, and team!

We recently had a leak in our second-floor bathroom, at our Duck N.C. Beach home, that collapsed…read morethe ceiling in the first-floor bedroom. The damage ruined the ceramic tile in the second- floor bathroom as well as the vanity and carpet. The first-floor bedroom, carpet ceiling, furniture, King size bed was also ruined. I called American Reliable Insurance first, then called Phoenix Restoration. Rick from Phoenix arrived within an hour and begin the remediation. This required putting in about 3 large humidifiers and pulling up the carpet. They also moved the furniture out and removed the drywall from the ceiling. I was happy to let Phoenix put a lock box on the house and begin work. American sent Jeff Finch the adjustor from White Insurance Adjustors, and he worked with Melinda Tomisser at American Adjustors to put together the claim. Pat Broom, who heads up Phoenix Restoration also came to the site. Pat, Rick and Stacy took charge and managed the entire process from beginning to end. I cannot say enough about the quality of these three companies, and the professional manner, in which they handled this situation. Leon Frazier

Rick Cohen does great work, got the materials on my property early and finished early. Can't ask…read morefor more than that!

I had the best associate experience ever. Tyler helped me with a new door and window repair. He…read moremade the process so easy and worked with my repair person over the phone. Kelloggs was also my supplier when I built my home 12 years ago. Thank goodness they are in our community!!!!! The Best!

I've never seen a more poorly run business. They don't return calls, don't tell you when your items…read morehave come in, and don't call you to set up install---you have to chase them down for answers. They finally set up install but installers never showed up--when I call to find out what's going on they tell me the truck broke down. Do you think they had the courtesy to call me???? WORST EVER!!

Absolutely LOVED working with Casey and his team!! They were kind, professional, trustworthy, and…read moreprovided quality work. We truly couldn't have gotten our renovation complete with out them!!! They're best on the beach and I'll refer them to everyone :) Casey has even taken the time to help me find other vendors in the area for cleaning, HVAC etc. He truly goes above and beyond for his clients and we will be forever grateful!!

We have engaged this company's services several times for various tasks, ranging from stubborn…read morecarpet cleaning to upholstery cleaning. Their team is professional, punctual, and awesome! Sharon, their office manager and front line phone rep., is amazing and most accommodating when scheduling. The cleaning team, including Justin and Kaleem (sp.?) are thorough with regard to their tasks and clean up their job site! Jason has worked with us many times re: various tasks; and this expanded team has been carefully, wisely chosen. Our neighbors tell us that they are great with pool. We don't have a pool; we are oceanfront... This team is wonderful!

We had surfside replace a lot of our flooring in our vacation home with new tile. We were able to…read moreconduct this business from out of town in that we were able to select the materials and they picked them up. The job they did was beautiful and as we continue to improve our home we hope to include them in our work.

I'm a licensed female GC working on my own investment house, and I hired Mr. Groovy (Joe) for a…read morefull rough-in. Joe is one of the best plumbers I have ever worked with. He takes everything into consideration: anticipated drywall and cement board, subfloor leveling, fixture locations. If something isn't perfect, he'll work until it is- for his own satisfaction. He is a plumbing wizard, and a good guy to have on a job site. His competent wife handles things behind the scenes, and it's rare to have such frequent, friendly, and value-added communication. When I brought up the sales tax exemption for capital improvements (which is something few people know about), Kelly took it upon herself to call friends and the actual government to clarify the requirements and establish the proper paperwork. With other bids, I stated I would be providing the fixtures, but other bids came in offering their preferred fixtures plus sales tax. You'd think a one-man operation would slow things down, but what I experienced was a plumber who managed every aspect with a critical eye, versus relying on less experienced subs rushing through a job. I still don't know how he managed to perfectly set a 66" bathtub and a 90 lb slate shower base by himself, but Joe is a gentle giant who knows it all when it comes to plumbing. He works independently, and offered suggestions and tips I hadn't considered. He also listens to cool music and carried some heavy things for me after I twisted an ankle without blinking an eye (I'm not proud). Although plumbing isn't the sexiest job out there, once you see how much work he puts in, you'll understand that you're receiving platinum service for what is very reasonable pricing. I received nearly a dozen proposals for a comprehensive and annoying job, and Joe's was the one that included all the details of the work involved, while others focused on upselling fixtures and completely neglecting components of the job. As long as he'll work with me, I won't hire another plumber in OBX.

Best plumber around! Quick to respond (he is not on island time- and he shows up when he says he…read morewill!), honest, fair, and nice! We use him for our business and residential property, and have never had a bad experience. Can't recommend Mr. Groovy more!

CCPR team did excellent work and were considerate of both rental and owner needs. Would highly…read morerecommend

No surprises because communication is a high priority with CCPR…read moreFrom quote to our walk through CCPR was extremely professional Our house looks awesome and the price was reasonable