Do not waste your time.. staff are not very helpful or seem concerned as to helping people. Treated…read moreme like I was stupid..I finally just left and said forget it

If I could give a - star rating I would. The employees at this establishment are completely…read moreunprofessional and do not understand the concept that the day is not over until the last customer is taken care of. I will never speak positive about this organization nor recommend anyone switch to this company. The corporate phone number is useless and this business has zero care for the people who allow their business to run. They charge an outrageous amount of money for service plans, sell phones that do not work and treat their customers as if they are illiterate trash. 10/10 would not recommend anyone giving them their business. Will be reporting employee misconduct to corporate.

Amazing work I fixed all of our problems shout out to Josh! Send us home with a fixed phone and…read moresome new Wi-Fi equipment!

I stopped in not realizing this wasn't a company store…read more I had recently received my new Verizon phone at work and was stopping to have the screen protector installed I was greeted and asked to have it installed The person was very rude and said your are to do that your self and stated we are not a company store. I have been with ATT for decades and always had great service when I stopped at any store that had the sign company or not. In the end AVOID this location you can get what you want online without the rudest people. The other reviews here say the same thing

UPDATE: The owner contacted me the very next day after speaking with his staff and said he did not…read moreagree with charging me for the screen. He refunded my money for the screen. He was incredibly professional. Mistakes happen and he made it right in my eyes. I would gladly do busy there again. I took my iPhone 14 Pro Max in to replace the back I had broken. That repair was well over $300. Costly, but I agreed. They broke the screen taking off. They said it was completely white. Then I was told it would cost me to replace the screen, another $300 and some dollars. Now if I were a mechanic and someone has me work on their engine. If I dent the fender, I would have to fix it at my cost not the customer. But they, the professionals brake my screen and I have to pay for them to repair the damage to my phone. Great way to make extra money I guess. Next time, I'll just buy a new phone. It will cost me about the same.

From the owner: Welcome to CPR Cell Phone Repair Somerset, where technology meets unparalleled expertise. Nestled…read morein the heart of Somerset, we stand as a beacon for all your tech repair needs. Our reputation is built on years of delivering impeccable service for phones, tablets, game consoles, and notably, both Mac and PC computer repairs. From the moment you walk through our doors, you'll notice the CPR difference. Whether it's the swift turnaround of an iPhone screen replacement, the meticulous care in a custom-built PC, the precision in troubleshooting a MacBook, or the expertise in reviving a gaming console, our certified technicians are the backbone of our success. Their extensive training and passion for technology translate into a repair experience that's efficient, reliable, and above all, trustworthy. But we're not just about repairs. We're also your go-to destination for bespoke computer configurations, specialized hardware assemblies, and expert advice on tech purchases. Our commitment? To ensure you leave our store with a device that feels brand new and a smile that reflects complete satisfaction. Dive into a world where technology is treated with the respect it deserves. At CPR Somerset, we blend modern techniques with traditional customer service values, ensuring every client feels valued. Join the myriad of satisfied customers who've experienced tech repair excellence. Choose CPR Somerset today!

Excellent knowledge and the staff was more than willing to help and guide me through the crazy…read moreworld of phone options and plans. Felt like they genuinely wanted the best for me and not the most expensive. Will certainly go back!

From the owner: Phil's Way to Prepaid is your local one-stop shop for cell phones, prepaid wireless service, phone…read morerepairs, accessories, and tech support. We focus on providing honest advice, affordable solutions, and friendly customer service without the pressure of a big-box retailer. Whether you're switching carriers, upgrading your device, fixing a broken phone, or just need help with technology, we're here to help. Our mission is simple: treat people right, offer great value, and make technology easier to understand.