People are generally quick to complain but rarely does someone take time to commend a company or…read moreemployee for a job well done. On a Saturday in May of this year, Billings, MT received a substantial hail storm that pounded my house and devastated our lush landscaping. The next morning after church, my family and I were in the yard picking up debris, mending damaged foliage, and trying to assess the damage. We were all in funk due to the trauma of having so much damage to our home. Along came Dustin Swaggerty, an employee of yours, who I deemed a 'Storm Chaser' the first time I met him. It didn't take long for me to appreciate this young man and consider trying to steal him away from Aspen for my own business. So here we are on a Sunday in May, and Dustin is up on my roof the day after the storm. He noticed a damaged skylight that would then be a place for water to enter my home and cause further damage should it rain. By mid-afternoon of that very day, my skylight was waterproofed with a tarp thanks to Dustin. It remained so until the new custom skylight could be manufactured and installed roughly two months later. It rained many times during that period, yet it never leaked. Due to the issues with locating my skylight then having it custom built, it took a while for Aspen to actually fix my roof. During this period, Dustin would call, text and email as to the status of the replacement skylight so I never had to ask or wonder about the status of my roof being completed. Dustin also worked directly with my insurance company and brought to their attention numerous items they had missed, as well the need for a more expensive skylight than they had figured. Money was deposited into my account and I received emails from Dustin explaining why even before my insurance company gave me a heads up. Outstanding! Once work began on my home, the crew was in and out in less than two days. On top of that, they were friendly & polite, without a single word of bad language. They cleaned up so well before they left, you wouldn't know they were even there. Your service, workmanship, and employees are exemplary and I wanted to express my gratitude for making a devastating situation so much better. You can't have great employees without great leadership. Kudos to the folks in charge at Aspen Roofing.

Aspen Contracting recently visited our home regarding our roof. At first I declined since my…read moreinsurance would not cover our roof, any expense would be out of pocket and there was no budget for that. Chris Berry was understanding and genuine in wanting to help us with our roof. Their estimate was very reasonable and Ben, the manager, came out and visited with us to let us know all of our options. I'm incredibly happy to say our new roof was installed today! Chris, Ben, another Chris, and the entire Aspen staff took exceptional care of us and were in constant communication with us, and their crew was courteous, efficient, and very thorough in their clean-up, I highly recommend them!

Amazing product and great customer service! This siding is perfect! It looks very professionally…read moreinstalled since everything fits perfectly and each piece is screwed in tightly. I was afraid of the price because it was a bit higher than some other products, but with the fantastic installation, it ends up being worth it.

I never considered having a new roof put on, but Fox Valley Roofing did such a good job that I…read morewanted to write you a review. They came in with no hassle and performed the work quickly, being sure not to damage anything. And they had even covered all of my measurements with precision

Infinity Roofing finished my roof in the rain late on 9/26. One section of roofing is already…read moreleaking on 9/27 and 9/28. I have left two messages on the project managers cell phone and with their 1-800 number but can't reach anyone to even talk to. Very frustrating and very sorry I hired Infinity. Bill Maehl 2049 Forest Park Drive Billings, MT

From the owner: Since 2004, Infinity Roofing & Siding has been a friendly, family-owned roofing company serving…read morehomeowners and business owners across the country. We know that the only thing worse than a leaky roof is unqualified, unprofessional, and uncaring roofers--and we've worked hard to build our reputation as the industry experts nationwide!

Do not use these guys!!! We had them do a roif,(26 squares), and a garage that took (12 squares…read moretried to charge us for 28 squares).... I had to point it out at the end inspection!...They are chasing the all mighty insurance dollar... they come in and act like your friends but they are Not contractors or builders !!! They are wanta be salesman...they couldn't even figure the square footage area of the garage that was 20x30 shallow roof pitch... sloppy siding many many come backs and took over a year to do a siding and roofing job!!! I could write a book about how horrible experience with these guys... not showing up, not done with all the work the bid for... got paid in advance and the owner is a real horrible person to work with... then the cherry on top was they put a lien on the property 4 weeks before we even did final inspection!!! Many things to do yet...They way over charged us over $80,000 for terrible work... I'm a contractor, busy with other work, but when asked where are the workers?? They said they went back to Puerto Rico!!! No communication s DON'T DEAL WITH THEM!!!

In July 0f 2020 I needed to replace my roof due to hail damage. I decided to go with the rubber…read moreshingles due to the excellent lifetime information and the 70 year warranty. Late this past summer I needed someone to come out and fix an area that was leaking around a skylight. I was told that the warranty was only 3 years not 70 years and there would be a service charge of $750. I was shocked because someone had come out in the spring to check the leak but didn't have the proper tool to fix it so said they would be back. There was no mention that I had no warrant nor did they charge me a service call. I paid around $25,000 for this roof and now there is only a 3 year warranty??? What is that all about. I was able to talk to someone the first time I called and in addition to the warranty information everyone I asked to speak to no longer worked there. I have tried to call them again several times and no matter when I call no one answers the phone, you have to leave a message. I'm not even sure anyone would call me back since I chose not to leave a message. I would be very careful if you think about doing business with this company and I would never recommend them to anyone.