I rarely write reviews, but the complete lack of communication and professionalism from Rafi Law Group has left me no choice. My case was settled over 2 months ago, and I have now followed up three times requesting copies of my claim documentation--still nothing. Every time I call, I get the same runaround: my attorney Mr. Sickle is "unavailable" and the accountant Rosa is "busy." That's it. No updates. No follow-through. Just empty promises and deflection. To make matters worse, I finally received a settlement breakdown and was shocked to see that their attorney fee jumped from the originally agreed-upon 33% to 35% without any explanation. Even more concerning, there's a mysterious "advance" listed for $532--money I never received or was even told about. And let's not forget: I'm still waiting on my final check, which they claim is being held up due to "health insurance liens." No clear answers. No communication. No accountability. The entire experience has been beyond frustrating. For a firm that has no problem collecting their inflated fee, they sure seem to have a problem responding to clients or providing basic transparency. Do yourself a favor and go with a firm that actually values communication, integrity, and client service--because this was nothing but a disappointment. I've left voicemails for their "client advocacy " and 0 response- I've reached out via LinkedIn to Brandon Rafi and No response. I wish I would have listened to all other reviews on here- LESSON LEARNED ! In addition most of their "positive reviews" have been left by employees or their family members/ friends to try and bury the negative reviews. Go to BBB , look at their rating !!!! read more

If you had asked me five years ago how I felt about Rafi Law, I would've said that Rafi and his team were kind, compassionate, and truly cared about their clients. Unfortunately, the quality of this law firm has significantly declined. It now feels as though clients are seen more as numbers than individuals--with the focus seemingly more on funding citywide advertising than on providing personal, attentive service. From the start of my treatment, I clearly requested that my personal health insurance be used instead of a lien through the at-fault party's auto insurance. Despite this, the firm continued to use the lien without my consent to cover chiropractic care, even though I had valid health coverage. As a result, when it came time to settle and reimburse providers, those costs came directly out of my pocket--something that could have been avoided had my request been respected. On top of that, the 35% contingency fee they charge is steep, especially given the lack of responsiveness. It's incredibly difficult to reach your attorney. While the staff is polite, communication is painfully slow. When my settlement check was finally ready, I had to personally follow up multiple times with their accountant, Alejandra, just to get a response. When I asked why no one called to inform me my check was ready, all I received was an apology--one of many I've heard throughout this process. If you're considering Rafi Law, I strongly urge you to explore other options. A smaller firm with better communication and more client-focused service would have made a world of difference. I deeply regret my decision to work with this firm--never again. read more

I worked with Afshin for a second time. Unfortunately I was in another car accident. I knew right away I would hire Rafi Law Group and ask for Afshin to be my lawyer. He did an amazing job he would keep me updated on any updates he had. the paralegals were also on top of all the medical bills. They would call just to see how I was feeling and how was physical therapy. Insurance didn't want to payout but he negotiated and we got exactly what we wanted. I highly recommend this law firm and Afshin. If I ever need them again I know who to call. I'm calling Rafi. Trabajé con Afshin por segunda vez. Desafortunadamente, tuve otro accidente automovilístico. Sabía de inmediato que contrataría a Rafi Law Group y le pediría a Afshin que fuera mi abogado. Hizo un trabajo increíble, me mantendría informado de cualquier actualización que tuviera. Los asistentes legales también estaban al tanto de todas las facturas médicas. Llamaban solo para ver cómo me sentía y cómo estaba la fisioterapia. El seguro no quería pagar, pero negoció y obtuvimos exactamente lo que queríamos. Recomiendo encarecidamente este bufete de abogados y Afshin. Si alguna vez los necesito de nuevo, sé a quién llamar. Estoy llamando a Rafi. read more

I work at Rafi Law Group, and one thing that genuinely stands out to me--beyond the legal work--is how much the firm invests in the community. Through its initiative, Rafi's Hope, the firm consistently gives back in ways that go far beyond one-off donations. As a team, employees volunteer their time, participate in service events, and support organizations focused on things like food insecurity, education, and helping underserved families across Arizona. It's not just talk--there's a real commitment to showing up and being involved. I've seen firsthand how much effort goes into these initiatives. The firm has donated hundreds of thousands of dollars to nonprofits and contributed thousands of volunteer hours, working with organizations like St. Mary's Food Bank and St. Vincent de Paul to make a tangible impact in the community. Internally, that same mindset carries into the legal work. Cases are actively managed, there's strong collaboration across teams, and there's a clear focus on both results and client experience. From the inside, it's a team that takes pride not just in the work they do for clients, but in the role they play in the broader community. read more

I can't say enough great things about Rafi Law Group! From the moment I walked in, everyone was friendly, welcoming, and professional. Every person I interacted with--from the receptionists to the legal assistants and attorneys--made me feel like I was valued and cared about. A special thank you to attorney Spencer. He was absolutely amazing to work with! He was knowledgeable, responsive, and always took the time to explain everything in a way I could understand. He consistently returned my calls, answered all of my questions, kept me informed throughout the entire process, and, most importantly, fought for me to make sure I received a fair outcome. Knowing I had someone truly advocating for me gave me so much peace of mind. If you're looking for a law firm that genuinely cares about its clients and will go above and beyond for you, I highly recommend Rafi Law Group. Be sure to ask for Spencer--you'll be in great hands! Thank you to the entire team for your kindness, professionalism, and exceptional service. I truly appreciate everything you did for me read more

I had a great experience with Rafi Law Group. From the very beginning, their team was professional, responsive, and genuinely cared about helping me through my situation. They took the time to explain everything clearly, answered all my questions, and made sure I understood every step of the process. It really gave me peace of mind knowing I had a knowledgeable team on my side. What stood out the most was their dedication and attention to detail. They worked hard to make sure my case was handled properly and always kept me updated. Communication was excellent, and I never felt like I was left in the dark. I highly recommend Rafi Law Group to anyone looking for a trustworthy and reliable law firm. Their professionalism, commitment, and support truly made a difference in my experience. read more

I went to rafi law after getting into a car accident back in feb 2025. I just left me home and a van made a left turn into my truck cause damage. At first the guy said he would pay for all damages but when i went to the auto shop the cost was alot. i text the guy and informed him of the cost he them started saying he never hit me he aint paying nothing. From there i contacted the insurance company and let them know and then contacted rafi law. They helped me though it all you think getting me a to help with the pain that I was getting from the car accident. They even help get my truck fixed free with a free rental. they even help get me money for the physical damage, it caused my body and the loss of Work that this car accident caused me. read more

Hired Rafi as I was a victim of a hit and run. Wil never recommend to anyone there's a reason this office has these reviews. This law firm is nothing more than a settlement farm. Was told I would not be responsible for MRI and now I'm getting bill collectors calling me about them. I explained the law firm would take care of them as I was told and what a surprise to me MRI people said the law firm will not be taking care of them. I've attempted for months to get in contact with them to see what the miscommunication was and why they wouldn't be taking care of the MRI and no one has reached back out. Receptionist always says they're unavailable or will call back and they never do. ABSOLUTE SCAM. read more

I have worked in auto accidents insurance, a personal injury attorney and a chiropractor office for 20 years so I am very picky and know how things are supposed to work. Hands down very professional, ethical along with being kind and personal. We worked with attorney Chance and Leah from their firm. They were amazing and took care of everything we needed and achieved the best outcomes they could possibly get. We appreciate the care the responsiveness. My husband ended up having neck surgery and they walked through some very trying days with us. would recommend this firm. Thank you for your absolute stellar work on our case! read more

I had a great experience with Rafi Law Group. From the very beginning, everyone was friendly, professional, and always willing to answer my questions. They kept me updated throughout the entire process, which made a stressful situation so much easier to deal with. I never felt like I was just another case--they genuinely cared and made sure I understood what was happening every step of the way. Their team was incredibly helpful, responsive, and made the whole experience as smooth as possible. I would definitely recommend Rafi Law Group to anyone looking for a law firm that truly puts their clients first. Thank you for everything! read more

If you need a Authority for when someone crash you let me tell you this is the place is the place you need to go to very helpful people they will fight for you for what you deserve the person the crash me their insurance was giving very little but Rafi team didn't stop fighting for me till they got me what I really deserved and thats what you need someone the fights for you very grateful for the work they did and now they are taking care of my husband case right now . You won't regret reaching out to them for help!! . Thank you Rafi team Sincerely. Laura cornejo read more

I had an excellent experience working with this team. From the beginning, they were professional, knowledgeable, and attentive to my needs. They explained every aspect of my case clearly, kept me informed throughout the process, and were always available to answer my questions. Their dedication and hard work helped me achieve a satisfactory settlement, and the entire process was handled smoothly and efficiently. I truly appreciate their support and would highly recommend their services to anyone seeking knowledgeable and reliable legal representation. read more

I came to Rafi Law Group for help with my case, and the service I received was exceptional from beginning to end. The staff clearly explained every step, handled the details professionally, and made the entire process stress-free. The quality of their work really showed in how thoroughly they managed my claim and how consistently they kept me updated. For the level of attention and care they provide, the value is outstanding -- I truly felt supported and represented. I would highly recommend Rafi Law Group to anyone needing reliable legal assistance. read more

I appreciate the level of professionalism from Rafi. This was the first time I was involved in an accident. I was well taken care of, directed for treatment and helped with the involving of other parties. I was treated with respect and care. I was provided consistent updates from my attorneys on the status of my claim. When calling or walking into office, the front desk team was ready to help, kind and caring. Their level of attention and care with no only to me but others of the public wad beyond superb. Thank you for all that you've done Rafi! read more

First I just want to say ralphie law group is one of the best law firms out there and I highly recommend them if god for bid anyone ends up in a accident and is in need of a law firm I was with top dog and they did me no good at all and I called Ralphie and he did a really good blessing for me and took my case with no issues and managed to get me back a good amount and on top of all of that they're were very nice people I have nothing but great thing to say about this firm and if you were to ask me who to go with I'm will say them for sure read more

Was In a car accident rear ended from behind by a commercial vehicle had very bad back and neck injuries as soon as I could they got me in to treatments to help my injuries. Had great doctors and therapy which helped a lot in my recovery. They worked very quick on my case! Making it very easy & smooth! We're great on updating thru out the process and explaining all that would be happening thru my case! Friendly staff and very professional would def be using them again if ever needed and recommend to anyone looking for good representation! read more

RAFI Law Group is amazing!!! I was at work when I got a call from my husband, saying he just had gotten into an accident with my 3 year old daughter. Once I got to the accident, I was thankful my daughter was okay, everyone who saw the accident said I should get a lawyer since it was the other person fault. I didn't know who to call until I trun around a saw the Rafi sign on a bus stop. It was the best decision I've made they helped me every step of the way, they keeped us updated on everything. I was happy and grateful for there help. read more

Got involved in a car accident and after many considerations I decided to go with Rafi Law Group due to amazing recommendations, recognition and reputation the Law Firm has. Attorney Mackenzie Bettle and Case Manger Jazmine Vasquez were both very thorough and professional in the handling of the case. Both Mackenzie and Jazmine were in constant communication and very driven to give me the best outcome, which they did. I am pleased with all their hard work and effort. I will highly recommend Rafi Law Group! read more

Raffi Law Group was a lifesaver after our accident. They took care of everything with our case and made sure we saw doctors right away, which was a huge relief. We especially appreciated that we could handle all the paperwork online it was a big help, especially since we didn't have a vehicle until our case was settled and we received our payout. Everyone in the office was kind, welcoming, and so accommodating, and we really felt supported every step of the way. We're truly grateful for their help! read more