One of those businesses that used to be good…read more... Two stars since they were customer focused so it is only for that but now days they are big disappoint. In all fairness, I am not talking about me wanting them to go extra mile I am talking that now days you shouldn't be waiting for weeks for your bank to provide you with service that you are paying for. Maybe I am crazy, but if you are non CZ you will not be treated as you deserve.

Fio Banka is the only bank that appeared be ready to help me open an account in Czechia, Brno. I…read morewas recommended to Air bank, and been in different offices, they all denied to open an account because I don't speak czech. But Fio did their best to help in English, and reminded me that their website and online banking is all translated in English as well. Only the messages sent to online inbox are in czech, but writing in easy translatable form, when using google translate, i understand everything. The online banking is fantastic. This is the only one bank I have used so far here in Czechia, and I was amazed by the functionalities and friendlyness of usage and security. Also rates are very reasonable, compared to what I hear from other people. They have almost anything you might wish for banking as indivudual as well as a professional or business. Trading also can be activated and many other useful services that I discovered for the first easily implemented on a self service online banking. In Belgium, where I used to live before, I never have seen such... considering I tried different banks there. The previous review I read here, I can't understand it. A bank is an anonymous entuty. People who operate it would differ for sure, from place to place. In my case, I can say, I was lucky to enter a friendly office of a Fio Banka. They seem very transparent as well, regarding rate, change in policies, they will announce months before, and many positives... This bank is my best banking experience so far.