Rainbow Self Storage

This should have read - "BEST" not "Beat" self-storage but thankfully y'all knew what I meant…read more However, I'm sure it'd be a great place to stash your drum kit if you needed to see what I did there? (*roll/snare) But seriously, during the time my stuff stayed here (when I had to leave things behind during a pandemic move) I NEVER had a problem. My unit was floor level with drive up, super-easy access. All my drop-ins and outs were a breeze including the final, move-out! The few times I suffered financial difficulties they were always patient and worked with me; treated me with respect and a friendly smile. Now, if you've dealt with as many self-storage, employees as I have you'd agree that this is rare. I don't have a unit here right now but, if I have the need for the future, I would not hesitate to trust them again to safeguard my stuff.

My husband and I moved our things into what was then called "Midtown Storage" 3 years ago. We had…read moreso much furniture and other things (for a number of reasons, that we ended up having to take 11 units!) The manager at that time was awesome and she trained the next manager, Nate. He is an awesome human being and manager. He always returns calls and is helpful regarding our changes, as we work on downsizing. We have always at all times had excellent customer service from Nate. We noticed a poor review and the only thing we could think of was there were two management changes since we have been there, but this most recent one is the best ever. And Nate is there to help out always. If we could give 100 stars, we would, but there are only 5 available. We highly recommend Sutter Central Storage in McKinleyville if you are looking for an excellent place to store your things and an intelligent and caring person to manage your experience there.

Hide Away Self Storage

3.8

Reasonable monthly pricing. I get the 5'x10' outdoor storage every summer for my son when he moves…read moreout of his dorm for the summer. Patty at the office makes everything clear if you have any questions and is able to make suggestions if you're not sure about anything. You can pay online and setup automatic payments. Move in and move out is very simple and smooth. I'm a returning customer for past two summers and the next two as well.

This place is shady! They stole a painting from me and lied about it. Dont ever store your things…read morehere!

Mad River Storage Center

(2 reviews)

Great people was looking for a storage space in Blue lake and rented one. Then my plans changed…read moreand didn't need it. They refunded my money and were super nice and helpful.

Spoke to one of the owners over the phone to get my college aged daughter set up with storage for…read morethe summer. He was so nice and helpful, gave us all the info she needed and took the card over the phone. She and a friend who is sharing the unit have had no problems going in and out of storage. Will definitely use them every year

Rainbow Self Storage

2.9

(16 reviews)

I rented units in both Arcata and Eureka. The office staff was very helpful and made the move in…read moreand move out convenient; I also liked the online payment system. Both locations were convenient, quiet, and easy to enter and exit. The only reason I docked one star is although the Arcata unit was clean when I moved in, the Eureka unit had an oil spill on part of the floor. I tried to clean it up but still had to cover it over before moving in.

For my needs this storage facility and location is perfect for me. It's secure and safe, entrance…read moreand exit gates always operate smoothly and the location right in the middle of the Los Angeles area and all 3 major airports, LAX, Ont & John Wayne allows me to use it for work efficiently. You also can't beat the price.

Arcata Bay Self Storage

(10 reviews)

The guy working the desk is absolutely wonderful. Loved his…read moreenergy absolutely lovely to work with. Loved the explanation and simplicity.

Really lovely spot. Easy to set up and rent a unit, easy process, and really close to town. I feel…read moreincredibly happy to have my belongings in a secure location. I chose a second floor unit and appreciate Harry taking the effort to show it to me before renting. The price is perfect and we reviewed everything so that we were on the same page. Looking forward to doing business longterm with Arcata Bay Self Storage!

Bud's Mini Storage

4.3

(3 reviews)

Great business ! Good family , nice location easy to access this place is great Management is…read more very nice. I definitely recommend this place.

We really appreciated this storage center's availability of a unit when we needed it and the person…read morewho runs it is friendly and helpful. The premises are kept clean. We would definitely rent a storage unit again from Bud's.

Northcoast Plumbing

(37 reviews)

We needed a new Kitchen sink installed ASAP and Bart scheduled an appointment right away. He was…read moreable to install the sink despite some draw backs with the mounting and pipe fittings for the new sink. His work was impressive and impeccable. We highly recommend Bart with Northcoast Plumbing!

I had a plumbing issue. Bart came out immediately and diagnosed the problem. Then he didn't charge…read moreme because there wasn't anything he needed to do. Very pleasant and friendly. I will call him again.

Big Chunks Plumbing

(6 reviews)

I was in the middle of a DIY project that involved installing a new water tank and moving the…read moreexisting pump and pressure tank when a tree came down on the existing water tank and made it a bigger project. I got most of the work done, but I wanted it checked by an expert and have them do the final hookup. They were able to schedule the work for two days later, and while their hourly rate is higher than I would have expected, it was worth it to get this project finished.

I called James at 08:30 because I had a pipe burst under my house. We turned the water off to the…read morehouse and James and Travis were here by 12:30 to fix the leak. By 14:00 they had completed the job and given me a great price on it, along with guarantees that they would be back in a flash if there were any more problems. I truly appreciated both the speed of their response as well as the reasonable price. Thank you James and Travis!

Speedy Suds Laundromat

We stayed a few nights in Eureka at an airbnb. The second night we washed a load of laundry, but…read moreunfortunately when it was done, the dryer didn't work. So, we looked up a nearby laundromat and ended up at Speedy Duds. When we entered, the owner, Jose, greeted us with a warm welcome. After we told him that we were from out of the area and explained why we were there, he offered to pay for the dryer we had selected. We refused to allow him to lose money on us, but ended up chatting with him about our families until our laundry was literally finished drying. In short, Jose is a dedicated owner with his customers' best interests in mind and we recommend everyone to use Speedy Suds Laundromat.

Love this laundromat! The owners are the sweetest. Their grand-opening weekend was so fun! They…read moreoffered free washes all day along with free coffee, donuts, hot dogs. Extremely clean. They have an app you can pay through and see live progress of the washers/dryers. All the machines worked and the counters are sanitized daily. I highly recommend!

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Kiki U.

0

3

0

11 years ago

Corporate greed bushiness model. Unlike most businesses in Arcata it's very clear that this small franchise is much more interested in it's own expansion & upholding their unreasonable & unwavering policies than they are in their actual costumers. Many aspects to the business make this apparent: inconveniently limited office hours, no billing statement, no option to receive change back at their kiosk, exorbitant rates for persons with disabilities to be able to access any units, paying in full before services are actually rendered rather than after - with potential late fees even for those services not yet received, costumers are asked not to sort/organize their storage items while on the premises (?), complicated & tricky wording in their overly involved contract. Wording that is referred to condescendingly if you attempt to reason with staff at any level. Such as your "due date" stated is not actually your due date as with most most businesses, you actually need to heed your "pay through date". Any late fees are confusingly (I guess cutely) referred to as your "10 day grace period" which starts not from your due date but your pay through date. I was in their office (during their restricted hours) with contract in hand trying to pay for services in full & remain a customer, as well I placed a call to the general manager. I was attempting to pay a $10 bill remaining from downsizing a unit the month prior. I was told I could not even make my payment without covering $22 worth of their taxed on fees. Leaving only the option to adhere or be subject to yet even more taxed on fees (for a $10 remaining bill) or face lock down of all items then to be sold. Note, everything mentioned here all taking place within a month's time frame; relocating unit, billing, attempts to pay, fees, my inquiry, threats to place a lien (on some baby clothes & Christmas decorations? ha!) & were I not to cease business w/ them, then also the afore mentioned consequences w/in the month. That amount of bullying & threats for such a simple service just really is unnecessary. I've noticed also much to the customer's increased inconvenience that their own vehicles are very frequently parked inside their gated area blocking ability to easily access the units, rather than parked in their parking spaces outside the gates. I see it's apparent here on yelp that if a true, accurate review is left then the business asks someone to leave a nice personal message to attempt to redeem their reputation. So I'd expect to see that soon, but I wouldn't buy it. They should spend that time actually becoming a better business. I will say that a staff member was kind, so that was appreciated. I forgot to mention that I had previously requested to have my billing date moved to best accommodate getting them payments rather than an arbitrary date of when I had originally opened a shared unit that I was no longer utilizing. This request of course would've required more money. They would like to call payments late when in fact you are paying in advance. Any notices claim, your bill has been paid in full & became due the next day. Became due the day following full payment?? Wish I would've thought to read previous reviews. I joined yelp just to add to the voices on here warning against being taken advantage of. read more

Rainbow Self Storage - selfstorage - Updated August 2026

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Sherlock Mini-Storage

3.4

My experience with Sherlock Mini-Storage for 13 years has been outstanding. I have always been…read moretreated professionally and respectfully. Any issues I may have had with payments, getting locked out, or damage I was at fault for; they were quick to work out an amiable solution. Even from a great distance I never worried about the fees for storage or the security of my items. After 13 years of storage in Humboldt County weather, I never had any problem with dampness, mold, pests, or theft. It's rare to have that great small business friendliness and simplicity vibe nowadays, but this business still holds fast to that tradition.

Just moved to the area and needed storage. Jackie was great to deal with and made the experience…read moreeasy during a stressful time. Answered all my questions and helped me find exactly what I needed. Highly recommend this place.

Sutter Central Storage

This should have read - "BEST" not "Beat" self-storage but thankfully y'all knew what I meant…read more However, I'm sure it'd be a great place to stash your drum kit if you needed to see what I did there? (*roll/snare) But seriously, during the time my stuff stayed here (when I had to leave things behind during a pandemic move) I NEVER had a problem. My unit was floor level with drive up, super-easy access. All my drop-ins and outs were a breeze including the final, move-out! The few times I suffered financial difficulties they were always patient and worked with me; treated me with respect and a friendly smile. Now, if you've dealt with as many self-storage, employees as I have you'd agree that this is rare. I don't have a unit here right now but, if I have the need for the future, I would not hesitate to trust them again to safeguard my stuff.

My husband and I moved our things into what was then called "Midtown Storage" 3 years ago. We had…read moreso much furniture and other things (for a number of reasons, that we ended up having to take 11 units!) The manager at that time was awesome and she trained the next manager, Nate. He is an awesome human being and manager. He always returns calls and is helpful regarding our changes, as we work on downsizing. We have always at all times had excellent customer service from Nate. We noticed a poor review and the only thing we could think of was there were two management changes since we have been there, but this most recent one is the best ever. And Nate is there to help out always. If we could give 100 stars, we would, but there are only 5 available. We highly recommend Sutter Central Storage in McKinleyville if you are looking for an excellent place to store your things and an intelligent and caring person to manage your experience there.

Arcata Bay Self Storage

(10 reviews)

The guy working the desk is absolutely wonderful. Loved his…read moreenergy absolutely lovely to work with. Loved the explanation and simplicity.

Really lovely spot. Easy to set up and rent a unit, easy process, and really close to town. I feel…read moreincredibly happy to have my belongings in a secure location. I chose a second floor unit and appreciate Harry taking the effort to show it to me before renting. The price is perfect and we reviewed everything so that we were on the same page. Looking forward to doing business longterm with Arcata Bay Self Storage!

Cutten Mini Storage

3.0

Website has units listed by SQUARE FEET as if we are intending to store flat pieces of paper, and…read morenot three dimensional items. These deceptive scumbags think they're clever with their SQUARE FEET, two-dimensional deceptive advertising and pricing schemes, but all they really do is cause us, the consumer, infinite levels of frustration as we attempt, often unsuccesfully, to determine the exact price per CUBIC feet, and our ACTUAL STORAGE NEEDS. Do better. Just because you have a near monopoly, and a crop of inbred local hicks doesn't mean you have to settle for mediocrity.

I have rented from Cutten Mini Storage from years past and hoping to rent from them again. I have…read morehad great service from them before and I expect the same service for the next time. I have found that talking with them in person is more personable, so I communicated with them in person and over the phone. I just left a message for them to return my call to find out if they have any storage units available (crosses fingers) in various sizes that I am inquiring about. 5-star rating from my experience.

Hide Away Self Storage

3.8

Reasonable monthly pricing. I get the 5'x10' outdoor storage every summer for my son when he moves…read moreout of his dorm for the summer. Patty at the office makes everything clear if you have any questions and is able to make suggestions if you're not sure about anything. You can pay online and setup automatic payments. Move in and move out is very simple and smooth. I'm a returning customer for past two summers and the next two as well.

This place is shady! They stole a painting from me and lied about it. Dont ever store your things…read morehere!

South Bay Mini Storage

4.2

Jake is awesome! He is always so friendly and helpful! Would definitely recommend South Bay Mini…read moreStorage.

Jake was great - very knowledgeable, organized and efficient. The process was painless.read more

Mad River Storage Center

(2 reviews)

Great people was looking for a storage space in Blue lake and rented one. Then my plans changed…read moreand didn't need it. They refunded my money and were super nice and helpful.

Spoke to one of the owners over the phone to get my college aged daughter set up with storage for…read morethe summer. He was so nice and helpful, gave us all the info she needed and took the card over the phone. She and a friend who is sharing the unit have had no problems going in and out of storage. Will definitely use them every year

Bud's Mini Storage

4.3

(3 reviews)

Great business ! Good family , nice location easy to access this place is great Management is…read more very nice. I definitely recommend this place.

We really appreciated this storage center's availability of a unit when we needed it and the person…read morewho runs it is friendly and helpful. The premises are kept clean. We would definitely rent a storage unit again from Bud's.

Indianola Storage

(1 review)

LESLIE is an excellent person to deal with at Indianola storage. Very nice, professional, and super…read moreeasy when it came time for me to give up my unit. Just appreciate being treated with kindness and consideration. And the unit was nice on top of that, just what I needed at the time.

Fields Landing Storage