They deserve a rating they system sucks I talk to people who had they system told me rain soft sucks and when they come out 290 dollars for the first 30 minutes then 90 dollars every 30 minutes stay away and there customer service is rude read more

Rainsoft deceived me. They called me to schedule a free in-home water test and a $40 Home Depot gift card if I listened to their rep and answered a questionnaire. When they called, I had no previous knowledge of their company. A $40 gift card? Yup! I signed up and they scheduled it for the next day. The woman who came out and did the test was prompt, very polite and the product actually seemed cool. The whole presentation ran 2 hours, which was long but at that point I liked what she had to say and I was considering a purchase. Sounds good, right? Wrong. Next day I went to redeem the code for my gift card. It was a BAIT AND SWITCH! Glad I tried redeeming the gift card before working with this dishonest company. Turns out it takes up to several weeks to get the gift card and it's only for $20, not the $40 I was promised! The redemption would double to $40 only if you donated the whole thing. Now I love to donate, just like you, but THEY CHOSE the charity and I've never even heard of it. It was just underhanded. Bottom line is, THEY LIED. I don't know how or why they have affiliates such as The Home Depot. As far as I'm concerned, THEY LIED to me from go and that isn't the type of business I support! read more

Rainsoft Water Services - Rainsoft business card - Melbourne, Florida

We had someone test our water for a $20 Home Depot gift card. He arrived at 6:30 pm and left at 11 pm. He didn't want to leave until we agreed to buy. It was very frustrating and unprofessional. We never received the gift card. read more