My dog is dramatic when it comes to going to the groomer. They did a great job and were easy to…read morecommunicate with.

My miniature schnauzer Max always looks great after being groomed there. Very happy with service…read moreand price is not bad.

My pup looks, smells, and feels amazing! The service was great. My dog has extreme separation…read moreanxiety and they handled it so well. Rosie left happy and looking even better. Pricing is very very very fair!!

So, I've been going to Drs. Kathryn and Mason Bell since they took over Hillcrest, since the very…read moresame day they saved my cat. My husband and I live on a farm with lots of outside cats, plus my 5 inside cats and two dogs, who are now deceased, needless to say we're there a lot. Because the good Drs know our situation they work with us so we don't end up living outside with the friggin cats. Along the way there has been many surgeries to which I've never had any problems in the subsequent. The staff are good peoples. They've been through a lot with us, especially Millie, Laura and Sydney. A few times I called Laura crying and she was always so sweet and honest. She spoke to me when I called crying over whether or not to put my dog, Norman, down like I was a friend, not a client. Sooo I'm not sure who these meanie staff member are. With that being said I have some thoughts on the negative reviews. Firstly, I agree about the prices. They have risen substantially and I get why they upsets people, however, no one is entitled to treatment. It's a business, not a charity. In my opinion they shouldn't charge for nail trimming or ear cleaning if you're there for something else. I'm from Jersey where everything is 3x more expensive and my vets back home didn't charge for these services. Regardless, we have a choice to pay or not, like everyone else. Secondly, they ALWAYS provide an itemized quote. And will stick to it barring extenuating circumstances. I do not believe people who say they're hit with unexpected costs. Statistically speaking, we would have the same thing happen as some point. Some of the negative comments seem fantastical to me. And some of the writing is proof our education system is an abject failure. Anywho, I definitely recommend these guys. The level of care outweighs the cost. Just don't be poor, I suppose.

I do not consider myself a new client as I have used both the Doniphan and Poplar Bluff locations…read more While I was not overly impressed with the friendliness of the staff and Vet at Poplar Bluff, it was not enough to make me look some place new. I recently scheduled 3 surgeries for the stray cats that show up at our farm, 2 males and 1 female with 3 kittens. I paid the requested deposit per surgery. The day of the first two surgeries, one of the males was not around so I took only one in for the neuter. I explained to the receptionist that he is always around, but that the Utility company had arrived with heavy equipment to change out poles the day before and had spooked him. I was called after procedure to pick up between 12-4pm. I arrived 12:10pm. While preparing to pay for service I asked about the deposit for the missing cat if it would be applied to the rescheduled procedure and was informed that they had already posted the deposit for no show without 48 hr. notice. I get it, I work in dentistry and we also have that policy, however, we also listen to our patients and give grace when needed depending on their circumstance. I asked if they would consider waiving as I did let them know in advance, we were dealing with slightly still feral stray outdoor cats that I was trying to get spayed and neutered. Again, was told I'm sorry it's our policy. I paid and then waited 45 minutes for them to bring him out to me. I called the next morning to speak with office manager regarding the lost deposit. Again, told nothing they could do as it was office policy. I then politely cancelled the remaining surgeries and asked for the rest of deposit to be refunded to my card. I guess office policy of taking $50 is worth more than the thousands I would be spending on future business with them.

This vet office has been amazing. We have been using them for 2 years. They have seen my puppy's…read moregrow up, saved my mom's dog, been there for us when we have needed them. I wouldn't go anywhere else. When I visited my mom from Colorado I brought my dogs here. Love this place! They are very reasonable on cost because​ they love your animals and care about their well being. I highly recommend them.

I have used Dr. Parks, Animal Care Center for almost 50 years. He is knowledgeable, really care…read moreabout your animals and has saved many of our thru the years.

This quaint little kennel is a wonderful place to bring your precious fur babies. They have over…read morevery nice size covered runs that are clean and welcoming. No matter how big or how small they take care of them all The owner has been in the veterinary industry for25 years and we'll take good care of baby.