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Hero Sushi Canberra Centre Train - What are you looking at? I'm busy - go away!!!

Hero Sushi Canberra Centre Train

3.0(2 reviews)
0.1 km

Well, progress seems to have been achieved, following the review from Paul in 2016. My experience…read morefrom Hero Sushi has been fantastic. The food was delightful, the price was fair and, most importantly, the service was sublime. I'm certain that there was truth in what Paul said four years ago, but from what I could gather from todays experience, and the other 4 times I've been in the last few months, Hero Sushi has seemingly gone from a 'stay away' restaurant to 'a place to stay' restaurant. First, let's talk about the food. Every time I have come to this sushi train I have been extravagantly impressed by its food's quality. From the seafood through to its deep fried selections, all of their dishes seemed to be incredibly fresh or freshly prepared. They'd have on the train many different selections such as salmon, eel, wagyu beef, and prawns, but this selection would vary depending on whether you visited during peak or off-peak hours in the week. I would confidently say that from their entire lineup, there would only be one or two dishes which, in my opinion, was not worth the $3.50, and that would be the calamari rings. Then again, though, I assume they'd use that dish as a 'buffer' for some of the other, more expensive, items on the train. And secondly, which was the main reason for writing this review, the service. From what Paul mentioned, the service he experienced 4 years ago was appalling. Now, from this particular experience I can confidently say that they've either realised their mistakes and have changed their ways, or that Paul just caught them on a very bad day. Either way, the service at Hero Sushi -- now -- is fantastic, where the staff would greet people warmly and kindly as they made their way into the restaurant to sit and enjoy some nice Japanese cuisine. Overall, let me say that this sushi train is no longer the worst. Whether you're after some quick eats or a feast, Hero Sushi is your local hero of sushi.

This would have to be the worst Sushi train in Canberra. Hopefully the other Hero Sushi venues at…read moreTuggeranong and Woden are better for service. The food product looked and tasted great. What's wrong was the service? Don't be deceived by its flashy appearance. On two occasions I visited over the weekend I was totally ignored by staff. I had to ask the boy sweeping the floor to be served. I again had to ask for water and where was the meal I had ordered. No traditional Japanese welcome here. The staff acted totally disinterested and if you wanted anything, be prepared to wait. Hero Sushi in Sydney is very attentive and polite. Disappointed with the staff attitude here so much that on my last visit I got up and walked out and told them that the place had a problem with service. There was no service recovery attempted. Don't be bothered to go here!

Photos
Hero Sushi Canberra Centre Train - The train and it's conductors

The train and it's conductors

Hero Sushi Canberra Centre Train - Mushroom Inari

Mushroom Inari

Hero Sushi Canberra Centre Train - Vegetable sushi

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Vegetable sushi

Raku - sushi - Updated July 2026

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