Rude front desk people. Very rude and attitude prone. I was trying to do laundry and he blamed me…read morefor the soap being too much in the washer and started being rude and unprofessional! I've been going to laundromats for years and I've never come across rude front desk staff. Started treating me like less than, when I was just trying to end the interaction. Terrible. Never coming back.

Convenience of the app for paying and the machines themselves are nice. Add human aspect to…read moreanything and down goes the rating..summertime memphis, we had a nice day with low e r humidity. So the human attendant did some thinking and just turned off the a/c. Customer service is dead and this seals it. When you go to work and m a ke decisions based only on yourself, you shouldn't be working with the public. Its hot in there and he's not even wondering if anyone's hot. He knows he's not and thats all he is capable of thinking of

I absolutely love this place! I dropped off three overflowing baskets of laundry for my family of…read morefour when our dryer went out one morning, and the whole process could not have been easier. The staff weighed the baskets, gave me a quick ticket, and said they'd call if they had any questions. The next morning, I got a text letting me know everything was ready. When I arrived, the parking lot was full and I had a crying newborn in the backseat so I called, and they immediately brought everything out and loaded it right into my trunk. Every item was perfectly clean and folded, and that level of service truly lifted such a weight off my shoulders. I'm so thankful for the kind, thoughtful staff here and will absolutely be returning and recommending them to all my friends!

We used a couple of large washing machines here when our washer at home stopped working. It was…read moreclean and had plenty of chairs where we sat while waiting. We liked the presence of the attendant for change and security.

The lady that opens this place up on the weekends leaves the trash from Friday night and it stinks…read moreand she smokes weed in the restroo you can smell it as soon as the place opens up and nobody has been inside yet but her and she doesn't open up at 6am all the time and very rude lots of people that work at the Covington factories stopped going here because of her it's getting horrible I'm probably gonna just stop coming here also

Clean facility with newer machines. The laundry and drying was a breeze. Facility accepts credits…read morecards and also sells detergent and other laundry items. Comfortable seating is available for customers. Regular janitorial service.

Plenty of machines open and working, plenty of seating, friendly patrons and staff, and the cash…read moreand CC change machines are super convenient. The Motel 6 in Lakeland had advertised coin laundry available but didn't deliver, and this Laundry Express was a pleasant experience that soothed my frustrations.

Still no more care or thought of maintaining a nice facility than ever!…read more Dirty, worn out machines

This is the best laundromat ever. The lady who works here has such a sweet heart and she is so…read morenice. She runs a strict program, the lady is very serious about her work; The washing machines wash very nice and they are in great condition.

Attendants are cooperative. No hot water for several years. Plants are quite dusty. Top of machines…read moreneed cleaning of previous users' wash products. Used to be fav place to do laundry.

NEW MANAGEMENT! And NEW NAME! Owner has repaired many of the…read moredryers that were not working and has brought new life into this place!

I had a good experience at this location. It is pricier than the laundromat I usually go to. If you…read morehave small loads to wash, yes. Multiple loads, no. I definitely spent mor money here. I did enjoy free coffee, Matlock, and good conversation while there. I might visit this location again if I can't get to the laundromat I usually go to.

Love this place. With the latest machines I can use my cards and don't have to be bothered with…read morethousand of coins. Friendly helpful and clean

Horrible ... don't tell me how to do my own laundry. I'm grown lol smh customer service horrible…read more N it's dirty

I have been going to this laundromat for many years and while it was it was deteriorating over…read morethose years, it remained a friendly place due to its owner and her employees. And now that a new owner has taken over and is in the process of upgrading it, it will be an even better place for washing one's clothes. To me, their location on Madison is a great one for many Midtown residents who are in need of a place to wash and dry their laundry.

This place has only a small number of working washers and dryers. Terrible! Too many inoperative…read moremachines and it smells like urine.