Went through the self checkout and it had been a really good experience throughout the whole shopping trip, everyone was helpful. Accidentally grabbed two different brands of the same item so I asked the gal to help me void it off. Holy cow, I thought she was killing me with the daggers in her eyes. She should be happy that she doesn't rely on tips... read more

I come here weekly to buy groceries and usually the staff are really nice and helpful. This last time i went i was unloading my groceries to check out and the cashier was talking with another employee. When i finished unloading all of my groceries, she was still just chatting away as i was just standing there waiting for her to ring me up. I waited about 30 seconds for her to start scanning my groceries. And once she started scanning them, she looked at me in disgust like i was a burden to her to interrupt her conversation by choosing her checkout line. It was ridiculous. It was very rude and bad service. read more

After leaving an amazing night at the circus with my daughter, we both had to use the restroom. After driving to 3 different places with closed (due to COVID) restrooms, we saw Ralph's still open (9:59pm) , we drove through the parking lot and saw an employee collecting carts, so we waved him down and asked him if the restrooms were open. He told us they were and to go up front to get the code to the bathroom. We walked into the store and went to the front lobby where an employee (woman) was standing. We kindly asked her for the code and she told us the restrooms were closed. I told her that the employee In the parking lot just told us they were open and to come to her and get a code. She looked at me and smiled and said "sorry but our bathrooms close at 10 o'clock". I cannot believe that she wouldn't allow us to use the restrooms. Might I add the store itself was still open to the public. I will NEVER support this store again. What happened to human kindness??????! 0 stars! Shame on you!! read more

Great value, and the checkers are all very pleasant. The store managers are helpful if you want to find something that's not in stock or just have a general question. Also, I appreciate that they discount older produce and fresh foods rather than waste. Plus, they have a Redbox... Thank you! read more

I shop for my disabled daughter and neighbor and shopped at Ralph's most of the time. I go late at night so I would not hold up other customers. I was told tonight that I could not do 3 separate checkouts and they would have to come in themselves. i explained they were disabled but was still refused service. I have not had this confrontation before or at other stores. There are too many options and I will take my shopping elsewhere. Very disappointed. read more

I only come here when I accidentally make a wrong turn and it's just faster to go here than drive backwards. I don't like coming here for a full basket of groceries since it's pretty pricey so I'll only pick out a few things. I check their ads in the mail and they can have some pretty good deals with the Ralph's card so I recommend getting that. I personally get annoyed with how there's no breaks between the aisles, like I have to walk around the entiiiire thing instead of walking through quicker. There always seems to be enough workers as well, but there's so many shoppers it barely makes a difference. An upside to this place is it's location inside a nice plaza center. read more

Had Instacart delivered from Ralphs. Most grocery items from list were delivered. There was a small snafu on my receipt, the phone # for ? for delivery is Ralphs customer service. I spoke with a very pleasant lady that took the courtesy to help me understand the receipt. Figured out the snafu & was a delight to speak with. Thank you again. I only wish I had her name to commend her great attitude and kindness, to her supervisor. read more

I never like to leave bad reviews !! But my problem that about customers service there ! How aggressive they are !! My story I'm trying to send money (western union ) to my mom more than 4 days and she is old lady need money !! Everyday make new excuse to kick me out ! Not work before 11 ,not work after 5, today machine Brockdown .. tomorrow we are not here .. and the problem Cashiers the way they talking !! Too much Aggressive and rude, I know maybe boring to send money for someone ! But what we can do !? They can't feel in us !! That we need them for help people and old people needs money and sorry for say that .. they are not care about people problems .. and we didn't ask more to do their job !!!! read more

Two stars. One for being a clean and well laid out store. The second for having great deals. And the other three are missing because I didn't actually get any of these deals. I spent about twice what I should have because this was my first time to Ralphs and our cashier, Francesca Cook, was too busy talking on the phone for the first half of ringing us up. She hung up the phone and went straight to gossiping about some other lady to the cashier in the stand next to us. Amazing! It was like we weren't there. So she never asked if we wanted a Ralph's card or anything. In fact, the only time she acknowledged we were there was when she notice I was staring at my boyfriend like "who is this lady?" then gave me a big awkward hello. read more

This is a pleasant grocery store. We used to go to Ralph's up in Ukiah when I worked there on weekends a decade ago. Basic groceries, produce, meats, etc. Nothing outstanding, nothing terrible. Close to our new home. read more

This location is kept very clean and the staff at this location are very friendly. The place is also pretty organized so I didn't have a problem shopping here. It also has a working payphone in case your cell phone runs out of battery, so that's another plus right there. The thing that bothers me about this place however, is somehow I'm not convinced that I'm actually saving any money by shopping here. The cashiers will convince me by telling me how much money I've saved, but I'm not buying it for one minute. I don't know, I guess I've been spoiled with Grocery Outlets for too long. At least I know I'm saving money on parking. I don't have to pay to park next to Ralph's like in some areas of LA. read more

Many a night I would come here. They have the best Ben and jerry's selection out of all the stores in SLO. Also they are clean and large. Open till midnight. read more

Very unfriendly employees. Asked a question and got a rude answer. Asked where something was, and got a wrong answer. Checkout lady was very unfriendly. I called to talk to the manager, and they don't answer their phone. What a bad store to shop at. I will not be back. read more

I still like Ralph's and still shop there the most often although I have to drive there from a nearby town. You can't beat Ralph's for deals if you have their loyalty card; the deals are made even better when you attach coupons through their web site. Ralph's even rewards steady customers by periodically sending special coupons in the mail. For the most part their selections in the store are satisfactory with a good range of prices for individual products and I still appreciate their wide aisles. They have some brands and items here that I can't find elsewhere. In the majority of cases, their staff members are helpful, and friendly enough (although I've met with some terrified expressions from the college age workers when they ask if I am finding everything all right and I say no and actually ask questions). I had to let my review stand at three stars though, because I most often shop early in the morning and their produce area is decimated at that time. What's out on display usually looks damp, wilted and unappetizing. I've noticed a poor selection when shopping at other times too. They seem to have some kind of problem with staff members putting out the produce. Also, this supermarket sorely needs bigger carts. If you put cases of soda or packages of paper towels or toilet paper into your cart, there's no room left for the rest of the shopping for your family. One last comment. There are some awfully unique people in this store and I don't mean that in a good way. I'm talking about the lady who (with no one anywhere near us) purposely blocked me in with her cart at the meat section and laughed about it, and another one who was brushing her teeth near the milk section and looking like she dared anyone to question her (the staff members definitely didn't). And other people you go to a different aisle to avoid. I know it could happen at any supermarket but...Something seems to be drawing them to Ralph's especially, perhaps the odor of deteriorating produce. read more

Well not my favorite store for groceries around here. Their meat choices both chicken and fish were expensive and not great quality. Their veggies were fairly nice but the produce department in general just needed some love. I have rarely seen a veggie section that was in disarray. Oh well. We will give them kudos they have a nice wine selection and prices are somewhat fare. I do say their liquor prices seemed more than fair! They had the best price on a 1.75 of makers mark I have ever seen anywhere this week! And a nice selection of higher end liquors too! read more

Always a pleasant shopping experience, staff has always been friendly and store is kept very clean. Should be a 4 star rating, but minus 1 star for average produce and average meat. Great section through out store, I when I shop here generally get everything I need and am satisfied enough. This has a few must items for that I can't find anywhere else. Also gear pricing on beer, hard cider and booze when you buy 4 six packs or 6 bottles of booze, making often the best deal in town, at least when you need to stock up. Great floral dept too! read more

This is a review about the deli department only. I have been avoiding this deli because I once paid $12 for a salad here. I saw the price per pound, but I didn't think I was anywhere near $12 worth of salad. I'm not one to make a scene so I paid and left to go back to work and eat. Ironically it is that $12 salad that got me started eating lunch at Hometown Buffet. I figured for $8 at least I could eat enough salad for a week. I don't eat at Hometown Buffet anymore - see my review if you care to know why. Back to Ralph's Deli.... Lately I have been getting a hot pastrami with swiss and mustard on a 6 inch roll for $4. It's a great deal and the sandwich always tastes very good. Sometimes it looks better than others, depending on who makes the sandwich. The last one I had the other day looked terrible but tasted fine. The line can get a little long between 12-1PM when everyone goes to lunch at the same time. Luckily for me I can take lunch whenever I want so when I go after 1PM I never have to wait. Leaving this shopping center to make a right hand turn onto Madonna is always time consuming and frustrating though. It seems that although SLO is supposed to be the happiest city in America, its inhabitants still don't know common courtesies such as not blocking a shopping center exit even when one is going to be stuck at a red light anyway. Bottom line - fast service as long as you don't visit between 12-1PM, very good sandwich for the price, but somewhat time consuming to leave because of heavy traffic on Madonna Rd read more

Their ads changes every week on Tuesdays! Debatable with albertsons. You don't see much students come here to buy their booze as much as Albertson on foothill. I forget which one opens later...but usually students find out and come here to get late night booze. check them both out for some late night booze for the weekeneds! read more

Kushal the bagger is butt. Terrible communication and bagging skills. Kinda smart kid but doesn't know basic common sense. Will return in hope of a better experience with kushal. read more

As a college student, this is where I come most frequently to get my groceries. Their prices are reasonable and they have a large selection. They are open later than most grocery stores in the area (midnight daily) and are at a convenient location near the Madonna highway exit. Ralphs is always clean and nicely organized. They even have motion sensor lights that light up the frozen aisle when you walk by! I'm all for more efficient use of energy and love this feature! The people who work here are awesome and very nice. Never have I had a bad experience. My favorite part about Ralphs was when the had their candy section where you could buy candy by weight. It was AWESOME, I was very sad when they got rid of it. :( read more

I love this Ralphs store. The people there are super friendly, and it's a clean and organized store. The prices are pretty good, also. One time, my car wouldn't start, and the manager and an employee found some jumper cables and jump-started it for me. The employees are very helpful and always smile and talk to you. read more

I love coming to Ralph's! Exactly like a Safeway back in SF! Terrific selection of anything you'd want for cooking or just partying! The prices for their fruits and veggies are very nice. Also they usually look great too. Sometimes the fruits and veggies at Food 4 Less are kind of crappy so I come here to pick some up. I also come here for the meats. Occasionally their prices are just below cheap. I once got a nice slab of sirloin for $1.86! Chicken can be quite cheap too, you just have to come during the sales. Another great thing about Ralph's is their selection of alcohol. Lots of wine to choose from and a good selection of beers. This is my place to go when I want a little bit to drink and don't want to spend $5 on one beer at the bars. read more

I come here quite often because Ralphs is always putting on some good sales. I wish they would put one in Arroyo Grande instead of bringing in their sister store, Food 4 Less, which is garbage. I don't understand having Food 4 Less 24 hours and a Ralphs closing at midnight, being that they're the same company. But this store is always a favorite of mine. read more

Ralphs - Grocery Near Me - San Luis Obispo, California

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Great selection of stuff! The establishment is clean and neat. Prices are cheap and the staff is very helpful. IF YOU'RE NOT A RALPHS CARD HOLDER, SIGN UP FREE AT THE REGISTER TO SAVE MONEY! read more

I've always liked thee selection and quality of the steaks at Ralphs. I find their meat selection better and consistently cheaper than Vons. So, it was with chagrin the steaks purchased today were inedible based on the amount of gristle on the underside of the package. The meat department put the "good side" facing up, while hiding the fat, silver-skin and gristle by placing it facing down. Having purchased the steaks this morning I had the receipt for my purchase. I returned to the Ralph's store and spoke with the Manager. She looked at the beef and told me to select a new package. As there was a difference in price, I received a refund, no questions asked. No grief...no muss and no fuss. One mistake is not a trend, and I have not had a situation of this type before, I hope and trust the Manager will discuss with the Meat Department. read more

I like this Ralphs a lot!.. I currently live in the Madonna area so this supermarket is conveniently down the road for me.. There's plenty of parking spaces.. and there's tons of stores to go to around as well.. ie. Kohls, Best Buys, Borders.. etc.. anyways.. when you walk in.. the store just looks welcoming.. there's everything you need in the supermarket.. deli, meat dept.. produce dept.. flower shop.. and the employees are super nice and friendly. they always havee super good pricings on meat. my boyfriend and i always get our meat super cheap and good quality here. the rotisserie chicken is the bomb too.. the one time i got chicken strips there i didnt like it very much.. it tasted old and was very tough.. but all in all.. very impressive ralphs.. sign up for their ralphs card.. it will only take you a couple of seconds to fill out but your wallet will thank you! read more

Trying to use COVID as an excuse to make all sales final, arbitrarily. I needed to return some batteries I bought like 1 day ago, when I asked about where they do returns the bagger and cashier were fairly rude and insolent in replying they don't take returns as if that should be plainly obvious and I should just be happy to keep $40 worth of product I don't need. So I asked to talk to the manager and the cashier point and says "she's right there" continuing the snooty tone. Well the manager explained they will take this or that but not this and such etc... so ok, if it posted my bad... I ask where I can find it posted (This is a business expense that I need to justify, if there is a policy posted, no problem). Instead of showing me a posting they then proceeded to take my return. I looked around the front of the store and both entrances and could not find any postings, so I am forced to conclude they are only doing returns on an arbitrary basis for their own benefit rather than having a written policy posted that they stand behind. read more

The WORST major grocery store I've ever come across. Let's start at the beginning... I need to pick up a 3-ounce block of Philadelphia cream cheese. But first, I wanted to drop off my used plastic bags. I knew there was a 50/50 chance of going in the wrong side of the store from the recycling bin. (Why don't they have them at BOTH doors?) Not seeing it near the door I entered, I asked if they had one and was directed to the other door. (Of course.) Good thing I asked, because they had it hidden behind a big sign. But it looked like that was the side of the store I wanted anyway. Had a wander through the baked goods and came upon the wine. Oh yeah, there WAS a local red wine I'd been looking for; might as well check there. Went down the aisle with the "Domestic" sign over it... then back up... then back down... I was NOT imagining things--- it was all white. Hm. There were reds in center displays, but did I really have to wander in and out of all those displays to read all the labels? What a PITA. Surely there was a shelved display somewhere. The other side of the aisle had "Imported" over it, but I had a gander anyway and---oh look! The domestic red wines! As I gazed over them, an employee walked right in front of me but didn't stop to ask if I he could help me find anything as I would have expected. As it was, I didn't find the wine I was looking for, so I moved on. Walking along the back of the store I found the dairy products: milk... then butter... then yogurt... LOTS of yogurt... Where's the cheese? I was at the end... Rounding the bend would bring me to juice. I must have missed it. Or perhaps they had it sequestered away in a refrigerated aisle like Vons. I backtracked and walked the length of the store again along the dairy section, glancing down each aisle... Still no cheese. And no employee to ask. I got to the other end, the seafood section... No one at the counter, but they had a bell. Rang the bell.... Rang it again... No one. I stopped and surveyed the store. From that spot, I could see from one corner in the back to the opposite corner in the front, and there wasn't a soul in sight. I walked back through the wine, through the bakery, wondering if I'd find someone to ask about the cheese... Finally found someone behind the cold cuts counter. She was nice and apologetic when I explained the problem. She said it was on aisle 22. At the opposite end of the store. Back I went... 18... 19... 20... wha-?? There were two more aisles, but no numbers on them. I can count, so I gathered the last aisle must be 22. I headed down and found a very small section of cream cheese against the wall. Most of it was in tubs. Two or so brands of block. No 3-ounce package of Philly. A store that size, with a million different products (about 150 of which are yogurt), and so badly organized and serviced that you have to wander aimlessly for 20 minutes, and no 3-ounce Philadelphia cream cheese. read more

Came in at around 10:30 for some snacks and we got in line to pay. When we were in line two cashiers didn't even acknowledge us and complained the entire time while we were checking out about how awful cashiering was. This was weird but not what set me off enough to even review Ralph's. Anyways I came in for the buy 5 get 5 off deal and as I exited realized my total was pretty high so upon reviewing the receipt I realized that one of the cereals I got didn't apply for the deal so I went in to quickly exchange it and get the discount applied. No one was at the cashiers initially and then a couple people piled up behind me in line. I explained the situation and thought it wouldn't be a huge deal. The cashier (a women in her 60's) complained and said I should apologize to the people behind me in line (when the reason for the pile up was because no one was on cashiers) and got angry for the exchange it really shouldn't have been as complicated as she made it seem. Really no need for her attitude since I responded in a calm and respectful way. Seriously awful customer service read more

I do my regular shopping at Food 4 Less, but depend on Ralph's to fill in the gaps. It defines the term, "full service" with its great deli and delicious baked goods, plus aisles and aisles of regular merchandise that you might find at a drug store or other retail outlet. If Ralph's doesn't have it, you probably don't need it (to paraphrase the line from Prairie Home Companion). Their regular prices are rather high, but they have multiple specials and if you have a store card, you can score some real bargains. The clerks are very friendly and helpful as well. Good parking and access. read more

I usually don't have any issues with Ralph's in slo, but there is always an exception. Tonight I had a cashier by the name of Maria B. and boy was she! You could tell she didn't like her job so much. I am not a difficult customer, as I was once a cashier myself for many yrs. I thought if I took a pic of a product that had two different prices and asked if she could tell me why the shelf tags were not the same it would be all good. Well, she proceeded to give me attitude. You would have thought I was asking her for a ride to the moon #%^@$%#^*% She went as far as trying to argue, so I just told her I didn't want the product. I have NEVER went up to the customer service to comment on my service, but tonight I thought it might be best. The assistance I got from an staff/employee at the service desk made me realize I did the right thing by stopping bye. Beware if you end up in this cashier lane... Not a good way to end your day having Maria B as your cashier! I plan to stay clear of her lane - read more

I still come here to get groceries time to time. Their midnight closing time is so convenient when I am too busy to get groceries during the day. They have organic sections now, and I think it was a good move by Ralph's. My time spent in Wholefoods decreased due to this. Mind that a lot of their organic produce seem to be second-hand fresh. They do not look as fresh as Wholefoods or other organic grocery stores. It's easy to pick the good from the bad, though. read more

I always grocery shop here. They have the best deals, and they have a wonderful produce section! The workers are so nice and very helpful! They are always happy to assist me when I ask a question. Their bakery is also delicious. read more

I love Ralph's! I live right across the street from the new grocery outlet, dollar store and Cvs. Ralph's is still worth the drive. The friendliest staff ever! Always in and out super quick. Great prices and sales..cheap organic produce. What I like best is the great big size of the store. I hate the usual small isles, bumping into people and stores that are just too intimate. Grab n go and salad bar is a little pricy..deli and bakery rock though! read more

One star rating is due to the lack of Mojo potatoes on a Wednesday afternoon. I mean who doesn't need mojo potatoes on Wednesday?? I am sure "Ralph" would not approves of this. Otherwise the store is good, they just need to get their mojo back! read more

If you're in town visiting and staying at the Embassy Suites, this is your grocery stop. It's a short walk or a very short drive across the street separating the two strip malls. Lots of parking, of course, and it's your typical Ralphs. Nothing fancy. Managed to pick up the items I wanted at a slightly higher than average price. $8 for Applegate organic chicken breast slices? Whoa. read more

I went into the Ralph's a few days before my dad's birthday and ordered a specific cake and they made exactly what I wanted and it tasted so good! Great customer service and I would definitely come back. read more

Ralphs - Looks great and tasted even better! - Grocery Near Me - San Luis Obispo, California

Large layout and decent bathrooms. Perfect for a pitstop during a long road trip down south!

Ralph's always has what I want. Last time I bought a doughnut, and it was surprisingly fresh considering how late it was... nice local grocery. PLUS. read more

Parking is do-able, product selection is fine, prices are high (compared to Vons), and staff is rude. I have given this store, now, four tries and am repeatedly amazed how unfriendly, unwelcoming and rude their checkout staff is. I even noted as much on the Ralph's website months back, but never received a reply or apology. It is such a bummer to be dealt with in such a condescending and/or totally absent way that I guess I will drive way out my way for the friendly staff and better prices at Vons or Food for Less. read more