Walked into Tom's Floor Store today and was so surprised that nobody was wearing masks…read more A tattooed lady came over to help us (which was nice) but again, no mask and no social distancing! I said something to her like "shouldn't you be wearing a mask?" And she said she'd put one on if I wanted, but then walked away and didn't come back. Honestly, I felt like if they didn't respect us enough to put on a mask they wouldn't be the kind of people I would want to do business with. We'll order our carpet somewhere else.

Had a bad experience with them on getting tile. Didn't come on time and the staff would not…read morecommunicate with me very well on when I'd get it. I've used them for many years but will not return now. There's other places in Bozeman that treat you better and are on top of things.

We worked with Allan Padovich to purchase a new washer and needed fast delivery and installation,…read moreas we were without a functional washer. Allan gave great advice and feedback and listened to our needs. He also arranged delivery and installation the next day, which was much appreciated. The installers were efficient and professional, and we are now enjoying our new washer. We will definitely reach out to Allan with any future appliance or home needs. Thanks!

We have been looking for new countertops and a friend recommended Monteriors. We have had the best…read moreexperience with Kelsey helping us choose what would really work for our kitchen. She was so patient with all my email questions! I cannot wait until they are installed!

So disappointed in the customer service from this business. Zero communication from sales…read morerepresentative and/or manager after the install. Condition of our property was left in a seriously dirty state with such a strong cigarette smell left behind by the crew. Floor sanding resulted in excessive dust in every cabinet, appliance, furniture and blind (I expected some dust, not this much!!!). I called numerous times and never got a call back...just snarky emails. The product and actual install were fine, but the customer service after the fact were less than satisfactory....will not use this company again. I finally had a conversation with the company accountant who was pleasant, empathetic and did as much as her role would offer. This was a really poor experience. There are other flooring options in Bozeman.....should have gone with them.

From the owner: Gallatin Valley Carpet One Floor & Home is your local flooring store in Bozeman, MT. We take pride…read morein offering superior customer service and quality residential and commercial flooring such as carpet, hardwood, floor tiles, vinyl, and more. Our flooring options come in many styles and colors and compliment every lifestyle! We also offer kitchen and bath services, hardwood refinishing, furniture products, heated flooring systems, area rugs, and more! Don't have time to stop by the showroom? Ask about our Shop at Home service, and we will set an appointment to meet you at your home or office!