Albert Aragon was the technician that responded. He found problen right away and corrected problem…read more answered all questions. Albert called and verified appointment and arrived on time. vkc

What a night and day difference in the level of customer service and proficiency in knowledge and…read moreprofessionalism. I have been paying an inordinate amount of money from a company that clearly cares more about the dollar than their customers and the quality of work performed. 24 hours ago I was told my generator piping had to all be dug up and replaced. Thousand of dollars. I had paid 595 in March for a full maintenance only to find today that air filter and spark plug were not even changed out. I have paid for special plumbers to replace the regulator, new battery, new starter. I am almost at a point it would have paid for a new generator. Thousands of dollars. In less than 15 minutes Albert with Generator Super-center determined that although I had paid for a full system service the oil filter was absolutely filthy, spark plugs had not been replaced. The front of the generator panel had been broken and had to be modified to stay closed now. He had it up and running and checked everything else out in the process in less than 1/2 hour. From the first call with CiCi and her kindness really listening to my experience and needs and making me feel like a priority was such a breath of fresh air. She made me a priority and getting someone out here as quickly as possible. Albert came and he was extremely thorough, knowledgeable, professional, patient with all of my questions. and caring. This was night and day from what I have become used to experiencing. I am a super fan and would strongly reference them for any generator repair.