They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

Everything went smoothly from the cost, to the preperation and the execution of the project…read more Excellent experience.

I would recommend them anytime. Great workers they work so hard and fast. They are so nice. They…read morewere each so polite . A very pleasant experience. I would hire them again in a heartbeat

From the owner: Bio Clean: Houston’s Trusted Biohazard & Hoarding Cleanup Experts – 24/7 Clean and Compassionate…read moreCare At Bio Clean, our OSHA and GBAC-Certified technicians provide expert biohazard cleanup with 24/7 clean and compassionate care. We specialize in restoring homes and businesses affected by biohazards with services that include: Hoarding Cleanup: Compassionate removal of clutter and hazardous materials. Crime Scene Cleanup: Certified, discreet restoration after traumatic events. Unattended Death Cleanup: Safe and professional cleanup of decomposition and biological hazards. Suicide Cleanup: Sensitive, respectful cleanup for difficult situations. Odor Removal: Complete elimination of strong, lingering odors from decomposition or hoarding. Our certified professionals are available 24/7 to handle challenging situations safely and efficiently. We’re committed to confidentiality and restoring spaces to a clean, safe environment. Whether it’s a hoarding situation, crime scene, or other biohazard, we handle each job with care and professionalism. Call Bio Clean today for immediate assistance!

Cameron, I thought was wonderful at the beginning of our home mold remediation process. He reached…read moreout, we scheduled a day and time for the inspection and he then sent me a mold remediation information flyer before our appointment date. During the inspection he seemed knowledgeable and confirmed to me that he was licensed in mold remediation. He was very concerned with the state of the house and with our safety being in it. We have VERY high humidity levels, poor air circulation in the home and high moisture readings in almost every wall of the house. We sent the report we received after the inspection to our landlord and they talked price points for the job. The day of the job Cameron was no where to be seen despite texting me at 11:30am to confirm our 2pm appointment and another shortly after said there was an "emergency" at another job location and he would be arriving soon after his partner. At 1:30pm Cameron's partner arrived. The gentleman at the door said he was here to start the processes of covering home items and that Cameron should be there shortly. What he actually did was haphazardly cover about 1/4 of my items with the thinnest painter sheets I've ever seen and stuck it up with blue painters tape. He also took off every single baseboard and put them out on the street. At 4:30pm, after all the baseboards of the house had been remove and put on the street Cameron finally arrived. He was at the property for exactly 30 min. He was supposed to be at the job the entire time, doing follow up readings, carefully inspecting the areas of the house that are behind the baseboards to check for mold and wet wood, ect. Instead, in those 30 min he unloaded his truck of the fans, blowers, and large dehumidifier and set them up in the house. He made a phone call to someone outside at some point, showed me how to use the dehumidifier, and I showed him a couple of areas that were so obviously mold, that him telling me the house was "fine" and "safe" was insane. The house is very small and I was present the entire time during the days process. He never looked at anything. Not a thing. Then just gave it the ok and expected us to blow mold all around the house, us, and our pets for the next 3 days. He lied to me about being licensed in mold remediation and doing a fake mold remediation inspection. Which he wrote a report for water mitigation to the home owners which is his actual license (that's what he back tracked and said at least) BUT if mold was found during the removal of the baseboards he was supposed to stop everything and a new plan of action was supposed to take place. He wasn't here for any of that and didn't bother to look or care. He tried gas lighting me saying that he was at the house the whole time, that him and the other guy covered everything, and he sprayed anti microbial on everything which.... None of that happened. Save your energy, time, health,money, and literally everything inside your home and call a different company. Oh yeah, the guy that was at the house with me for 2 1/2 hours waiting on Cameron to show up, stole money from us as well. They spotted the camera outside but obviously not the ones inside.

Not sure how to begin but after tearing off our baseboards we were assured by Cameron our house was…read morein great shape, and were then left with mold exposed to our entire family, while none of our belongings covered. When we sent him a photo of what was clearly mold, or at the least should make one wonder, he said it's 'dirt and grime, nothing to worry about.' We got it tested professionally and it's very toxic black mold. Don't put the safety of your family in this careless man's hands.

ServPro of River Oaks saved our home from major water damage! The technicians (Ross & Jordan) were…read moreso knowledgeable, quick-thinking, experienced, respectful of our personal property, and very thorough in the clean-up process. My family is so appreciative of ServPro of River Oaks, and couldn't have asked for a better crew to help us in our time of need!

Excellent service! Servpro came to my home to clean my car's upholstery after it was exposed to…read moreparvovirus. I transport a lot of rescue dogs, & it's highly contagious canine to canine. Everyone from the office staff to the decontamination technician was helpful & accommodating. I wasn't given a (typical) window of time when they might arrive. Instead, I was called when Carlos was en route so I could leave work rather than stay home & wait for him. Additionally, the service was scheduled for the next day although I only contacted Servpro the afternoon prior. After treating my car, Carlos then offered to return the next day & steam clean it for extra protection & thoroughness- at no additional charge! I am very satisfied with the quality of work performed & the wonderful customer service & would definitely recommend Servpro of River Oaks.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

This was an amazing company to work with. They were on time , very professional and the area was…read moreleft in perfect condition when they were finished . I've never had a company leave a work area so clean and picked up before !! Updated me with the daily progress and always kept in touch if an issue arose . Would definitely recommend!!

Everything was so clean gave exact change there was a gas station next to it if you wanna get…read moresomething and then comeback it was perfect

Highly recommend for mild remediation. Response time was excellent. The independent inspector I…read morehired after the remediation was highly impressed with the work that had been completed. Air samples came back NORMAL. Thank you for making our home safe again!

Daniel did a great job of cleaning carpet and rugs for us! He was friendly and responded in a…read moretimely manner. He called to let me know he was running a bit later than he was scheduled. I appreciate the customer service he provided...also the quality of his work.

Find someone else who's serious about doing the job !…read more I'm really disappointed with this experience. I sent very detailed pictures of the stains ahead of time and was quoted nearly $500 for the work. I even took time off in the morning to be available. When the technician arrived, he immediately dismissed the stains as "unremovable," barely made an effort, and simply rubbed one spot with a cloth as a "test." My furniture is very well cared for, and these are small, manageable stains--not extreme or unusual. Instead of attempting to clean them, I was essentially told nothing could be guaranteed. That raises the question: if nothing can be guaranteed, then what exactly is your service providing? It felt like a complete waste of time and money for both the quote and the visit. From the moment he walked in, it seemed like he didn't want to do the job. I strongly suggest reevaluating how you train or hire staff, because customers deserve more effort and professionalism.

I hired PuroClean after the Eaton Fire in CA, and while the cleaning itself was acceptable, some…read moreproperty was damaged and the experience with the Central Houston office who handled coordination and communication -- has been extremely disappointing. Items were removed from our home without notice, I had to hound them for updates once a week even though daily updates were promised in the job quote. Prior to payment, responses were fairly prompt, usually within 24 hrs -- after payment, the rep (Jacob Darden) stopped responding to my emails except to argue about why I shouldn't receive a refund for a 2 month late hygiene report that came back showing soot still in the house. I called Jacob to explain why a refund was warranted and received a verbal confirmation that a refund would happen. This was followed by continuing to ignore all emails over the course of 2 months of attempting to get a response. This kind of customer service is unacceptable. I would advise anyone to avoid working with PuroClean.

I needed cigarette smoke out of my newly bought fixer upper and I searched google and was sooo…read morepleased to have found this company so easily! I worked with Michael and he was so quick! I thought I had to make an appointment but I called the company and Michael was at my home 10 minutes later! How awesome! He was so informative, I was so thankful that he knew his stuff! The process was so easy and quick, I am so so thankful for this company! 100% recommend and will be letting all my friends and family know to go to you guys!

Pedro and his crew were fast, communicative, and professional during an emergent situation. We felt…read moretaken care of and would highly recommend!

I have used them for years and have been happy with the work every time.. everybody that I…read morerecommend them to you it has been highly satisfied with their work

From the owner: If you have stains or pet odors lingering in your carpets, air ducts circulating dust and…read moreallergens, or had a plumbing pipe bust, causing water damage? Steam Local is the best choice in Houston, TX. Our professional services include residential and commercial carpet cleaning, spot and stain removal, pet odor removal, area rug cleaning, oriental rug cleaning, couch and loveseat upholstery cleaning, carpet stretching, rile and grout cleaning, air duct cleaning, water damage restoration and 24-Hour emergency service