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    RavenLaw

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - RavenLaw

    Employment litigation

    Business litigation

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    4 years ago

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    Kelly Santini, LLP

    Kelly Santini, LLP

    (2 reviews)

    I had a disappointing experience with this firm. Communication was a major issue -- I reached out…read morein July after not hearing back for months, and my emails (sent two weeks apart) went unanswered. When I finally received a response, I was told they had stopped representing me back in March, but I was never informed of this at the time. Despite this, I didn't receive an invoice until the end of July. When I asked about the delay, I was told it had originally been sent on March 7 by a different law clerk -- someone I had never interacted with -- and the message had landed in my junk mail. There was no follow-up until I reached out months later. Then it was discovered it was sent end of May, but that was only discovered after I followed up assuming I was still working with a lawyer. I was also concerned that there was confusion between our brand name and our legal entity -- they are similar, but one includes "Corp" and the other does not. This led to delays and the need for additional clarification. I felt that instead of replying to my email to address this concern, they simply decided to disengage -- but never informed me of that decision until months later, when I was in immediate need of legal support to resolve an employment and estate matter. Most troubling was that I was left to scramble to find new legal representation at a time when I believed I was still being supported by this firm. I had no indication that the relationship had ended, and I felt exposed during a period when I needed legal protection and continuity. When my file progressed and I reached out again, I was told: "Unfortunately due to current commitments, I am unable to re-engage at this time. I recommend that you promptly seek alternative legal counsel who can assist you without delay." I was also never provided with a clear quote or fee structure. After sending an initial retainer, I later received an invoice with additional charges -- which I only became aware of in late July. This lack of transparency made it difficult to plan or understand the full scope of costs involved. Finally, I was told that my March 3 email -- in which I expressed disagreement with some advice and asked to pause the matter -- was interpreted as a disengagement. However, I was never informed that the file had been closed, nor was I contacted to confirm this. I only learned of their position when I followed up months later. I would have appreciated clearer communication, more attention to detail, and timely updates about the status of our relationship. This experience left me feeling unsupported during a time when I needed clarity and guidance.

    As a Mortgage Broker, we trust Mike D'Aloisio, Partner at Kelly Santini LLP. with all of our…read moreclients, friends and family.

    Vice & Hunter

    Vice & Hunter

    (1 review)

    Starting with one lawyer their who deals with estate law , stay away . They will never give you a…read morestraight answer and they also over charge. They say they listen, and care ,this is false and they will also just decide to fail to follow through and then just quit but even charge you more. They also unknowingly discriminate against individuals, I am not sure if this is the entire firm but one lawyer specifically cares only for her bank account. It is truly sad in today's society you still have individuals who don't care for their job but are basically sales people trying to take advantage of individuals like myself on limited income recovering from a TBI who also suffers from mental health issues. It was only when she heard this that she quit being by lawyer but also said she would increase my bill. The world is a sad place with individuals like this in it who still try and take advantage of the less fortunate...Look elsewhere for help and maybe people that care...

    From the owner: Vice & Hunter LLP is a long-established firm, which means we can assist you with a high degree of…read moreskill and competence with your legal needs. We use a team approach when serving our clients, consulting amongst the lawyers and staff as necessary to serve you efficiently and economically. Our Areas of Practice page provides more details on the types of legal services our firm can provide. Legal matters are often complex and can be stressful, but you can be assured that when you retain Vice & Hunter LLP, we will provide you with excellent legal care, advice and representation through our highly knowledgeable and experienced lawyers and staff. Please view Our Staff pages for detailed biographies on our lawyers and paralegal.

    RavenLaw - employmentlawyers - Updated June 2026

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