By far, the best bank I've ever used! I own a pharmacy and they took me seriously at a very young…read moreage. The customer service at this branch is OUTSTANDING!

Garrett has been working with me for over a year now. He has done excellent with my money, and…read moreconstantly helps me with tips on budgeting. Excellent customer service all around!

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

This is a long one so get ready.... Let me tell you about this corporate office that doesn't know…read moreits a$# from its elbow. I had a BBVA Compass Bank credit card and wanted to switch my name from my maiden name to my married name. I called the phone # on the back of my credit card to inquire how to do that. The customer service rep had to put me on hold because he didn't know what I needed to do. He came back on the phone & gave me an address to mail a letter requesting the change & said to send proof of change with the letter. So I wrote a letter, put in an official copy of my marriage certificate & a copy of my driver's license just as I have done for everything else to change my last name. A month went by & nothing happened. So I called to inquire where my new credit card was. The customer service rep said that they didn't have anything in the computer about it. When I asked if he could check where my documents were he kept repeating that they didn't have them. We went in this circle for 20 minutes. I became increasingly angry as he did not even attempt to help me. This was alarming to me as my personal information with my husband's & my ss# was now out there somewhere, along with our address & my DL #. I tracked my envelope w/ the post office & called them. They assured me that my envelope was scanned into the correct PO Box & that Compass Bank picks up their mail everyday at the back door at 8:30 am. I called Compass Bank back & told them what they told me & I once again got a, "We can't help you. We don't have it. If it is here it is safe with us." This again happened over and over and over again. I again became increasingly angry. I cancelled my credit card at this point. (It was an emergency credit card that I barely used.) At this point my aunt & I wrote letters to the Regional Manager, Branch Manager, & President/CEO of the company about this matter. A woman named Tonya called me & pretended to care about my situation (after they got the letters). She was very convincing on the phone that she cared. However, after she promised to look into the matter I never heard from her for a week. It took a few messages between myself and my aunt for her to return my phone call. In fact, she did not return our phone calls until we said that we would write a letter to the Banking Commission or someone of that authority. She told me someone from the Investigative team was supposed to call me & that she had put in 2 requests w/ them. After that phone call, never heard from her again. Then I received a phone call from a Customer Client Service rep named Holly. She also seemed to pretend to care about my situation & told me that my letter ended up in another PO Box & went to a company called Computer Support Systems. She stated that she called this company & that they said they received a letter for BBVA Compass Bank & that they were going to return it to the post office. She even put me on a 3 way call with the post office to "confirm" this. The whole time on the phone Holly was baiting the post office into saying or implying that they misplaced my envelope, that it was possible, that the other company didn't return etc, etc... When the post office stated that this happens often w/ their bank Holly told her "to remember that there was a customer on the line." This made me laugh to myself in disbelief. I guess she thought I was stupid & that I didn't see what she was trying to do. The post office took my phone # & said they would look into it further. Holly seemed satisfied w/ her job & like she solved my problem. The post office called me back a few hours later & told me just as they had the first time I spoke to them weeks earlier when I called them myself, that my envelope was scanned into the correct PO Box. They did not have my letter there. They contacted this other company & they told them that they go through the mail before they leave & return any mail that they get that is meant for Compass Bank before they leave post office. She said this happens a lot because people address it to the wrong address a lot. She said that mine was addressed to the correct address as shown on her computer. She said that they always get calls from Compass Bank customers w/ the same problem. So that is where I am at, (insert sarcastic voice here) a dead end with no where to go due to this wonderful financial institution. So now my husband's & my information is out there somewhere & they do not care at all. DO NOT GET A CREDIT CARD OR BANK HERE!!!!!!!!!!!! RUN THE OTHER WAY!!!!!!!!!

Carly Holladay quoted me vehicle insurance that is saving me over $200 a month!! She was easy to…read morework with and was able to answer all my questions!!

From the owner: The Wil Rose State Farm team proudly serves Alabama & Tennessee with reliable insurance coverage…read moreand financial services. Contact our office today for an insurance review to see where we can help you save on auto insurance, home insurance, renters insurance, life insurance and more. Stop in and meet with our experienced team to get covered today!

The team in Moody is amazing! Always service with a smile. I tell every time I visit, they are my…read morefavorite people.

Community Credit Union definitely does not care about its members. I recently moved to New York to…read moreaccept a job, but wanted to keep my hometown credit union because of shared branching. I spent over an hour on the phone today trying to coordinate the release of a check hold with them (which to be honest is very easy), but still could not get the person in charge to even acknowledge my situation. Mind that this is my first paycheck in over 5 months because I was unemployed, and I even had the NYC credit union fax them a copy of the check. I have been a member of this credit union for over 8 years, and the first time I ever needed something important from them, I was treated as though I didn't even exist. As someone who works in media and social relations, this is absolutely shameful. I will be moving my money from this institution immediately. The customer service here is terrible, and half the tellers are unaware of what is going on around them. They have very sad, somber looks every time I have been in there. I would recommend a different financial institution.

I have been with this bank ever since we moved from the Midwest and we haven't really ever had any…read moreproblems! Don't have a reason to leave!

I am relatability new to this area and have tried a couple of other tax services, but I was not…read morehappy with the process (drop off and call you when your taxes are ready). I also didn't feel that they were very thorough. Witt and Bradley Tax Service - Anthony- did an outstanding job on my taxes and will definitely be my go to tax service now!

Great place to get taxes done. Quick, efficient and friendly. Priced right.. Shirley Bowenread more

Very good people to deal with. I would highly recommend you stopping by it you need a title loan…read more The picture of the building is different than the actual building.

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.