Truly the best body shop in new iberia! had my car done in a week and its like brand new again!read more

i had my bumper and grill replaced on my car. The parts were ordered the day I went in. I brought…read morethe car in and the repairs were done in a very timely manner. The work was excellent. Everyone there is so nice and friendly. You cannot find better people to deal with. I recommend them highly.

Absolutely amazing service and amazing quality of work by Spencer…read more Had a issue with damage that was done to a rear trunk lid in a Mercedes Benz. First and foremost I would like to say you get what you pay for. It is crucial to make sure you get quality work especially when it comes to high-end cars. Spencer absolutely did the best job I've ever seen when it comes to getting a crease out of a car. The dent was very big in the trunk it was a 6 hour process but he would not know it when he was done it literally looked absolutely perfect. If you are in Louisiana area please make sure you take the time and make the drive to Spencer you will not regret it he did by far the best job I've ever seen. Also the communication and follow up with him was everything you could expect from a A five star luxury resort. Absolutely amazing customer service and would refer all my friends and family to him for any Dent needs. Thank you again Spencer.

Spencer and his guys are amazing!! Someone hit my rental car and I had to get it fixed quickly. I…read morecalled Spencer as a referral from another car repair business and he told me to come over. In just a short time, while I waited, the dent was fixed perfectly at a price that was surprisingly reasonable! The waiting area is such a peaceful spot that I could have waited there all day. I found out that Spencer and his wife do wonderful things to help the community in strengthening their faith and helping where they can. These are wonderful people!! Thank you so much :)

Got into a car wreck in Lake Charles and had to deal with the person who hit me's insurance company…read more(which was the worst). Precision Collision was great to work with on every step. They worked with the insurance company every step of the way, lined up a tow truck to pick up my car, and had it looking and driving like new when I picked it up. They were still working with the insurance company when my car was finished, called and told me they weren't going to hold my car waiting on them to approve what needed to be done. I really appreciated that. Would highly recommend. Everyone I spoke with was great.

If you have the misfortune to have car damage, this is the place to take your car! They give you a…read morequick, reasonable estimate and excellent service. Your car will look as good as new!

Fast, honest and quality service. Went in there with my…read more2012 3500 ram for a water pump swap.

I usually bring my Toyota Tundra in for all general maintenance and when anything else needs to be…read morefixed. I've been going here for years and have always been treated right. Sometimes when they have a lot of jobs I'll come back when they aren't as busy. Always trust that if they say it needs to be changed it needs to be, they are trustworthy not crooks.

So thankful for this place. They fixed my car when no one else wanted to because of a dent in my…read morefender. My car looks fantastic after they replaced my bumper. The staff is all nice and hard working. They got the job done in about 4 days. Probably would have been faster if they weren't waiting on insurance to get it over there and pay them. I highly recommend this place. They have my business from now on. Thanks a million to Carla for taking care of my car. She knew how it important it was for me to have my car back. I use it for work. I'm almost 7 months pregnant and only have until the last day of November to work. I included a photo of my new bumper. The fender I will have fixed soon but it's way less noticeable now too.

The corners cut are beyond anything acceptable. They may save you a dollar but is it honestly worth…read morethe safety of yourself or loved ones. Biggest talkers about being honest and legit, yet they are far from it. I have experienced it first hand. Wolves in sheep's clothing. Make/bend the rules to fit what they think is right. They definitely think they are above you and the law don't care if the repairs are legally safe. The shop is full of negativity with constant hollering and talking s*** about the customers

Top-notch service -- quick and helpful! I highly recommend! Rick's did a fantastic job on a rainy…read moreday!

This company is one of the reasons Louisiana pays such high insurance premiums. they are either…read moreincompetent or crooks, probably both. Facts: 1. my friends family member was killed in a car accident and Rick's was called from the police list to pick up the vehicle. 2. when my friends family tried to get access to the vehicle Rick's employees said they needed a power of attorney access the vehicle without the owner. they told the employee that the owner was killed in the accident and the employee said " I know, Im sorry it's the Law". 3. in the state of Louisiana ( and in almost every other state) even if you have a power of attorney once the person granting the power of attorney dies the POA is no longer valid. it expires when you do. 4. in the above circumstances the car insurance company can give authorization to the family to access the vehicle to collect the family members belongings. My Opinion: 1. if this company did not know that the insurance could authorize the family the access ( which we got access the same day we called the insurance by advice from the state troopers office) then they probably shouldn't be on the police list to get these calls. 2. i believe they did know this rule and knew that the insurance company was paying the bill so the longer they have the vehicle the more money they can squeeze out of the insurance company because they know its a guaranteed payday for them. the insurance company was waiting for the family to let them know they got everything they needed out of the car so it could have it towed to a salvation yard and Rick's knew this and managed to get over a week of storage paid for for no good reason. And Louisiana residents wonder why we pay high insurance premiums its crooks like this squeezing insurance companies for all they can get that drive up our premiums. 3. once my friends family is done grieving i hope they file a complaint, this company should not be on a police call list if they don't know how to handle an accident in which the owner didn't survive. 4. put a note in your car of who you want to tow your vehicle if you are in an accident and are not conscious so crooks like this company cant take advantage of the situation. So i have read someone of the other reviews and seen Rick's snarky replies to some of the reviews so lets have it Rick's, explain this situation away or give some snark answer as to how i am wrong that you didn't take advantage of a horrible situation for my friends family.

I used Sherwood for 30 years for body work. Ms Jennifer purchased the business from Sherwood. Ms…read moreJen has a good sense of humor and is easy to work with. However trust is a two way street. If you are a new customer the first time you may have to pay cash. I trust Ms Jen with my cars and she trusts me. Good luck finding a better body shop and someone as honest as Ms Jennifer.

They did an excellent job on my vehicle. However, the lady in the office was incredibly insulting…read more I'm from out of town and was not told they didn't take credit cards or personal checks until I showed up to pick up my car and pay my deductible. I wanted to test drive my vehicle, so I told her I would take it to the ATM and get cash. She told me that I would need to take someone with me so that I wouldn't try to run out without paying. Seriously, I'm 60 years old with insurance and don't look homeless. I had already signed the insurance check and was leaving my rental car there. I have an address in New Iberia and I love this area. My daughter and her family live close by. I'm usually overwhelmed by the charm and hospitality of the local business people. This business I will not patronize again.

Had a special situation with my elderly, autistic brother. Brian, from Gary's, was quick,…read moresensitive to the situation and took care of it. Highly recommend with no reservations.

Driver was on time, got there did his job, fairly priced, especially since it was pouring and the…read moretruck wouldn't start for anything. He was polite and got it up there without the slightest complaints. I think his name was Brian. Thank you sir