I have lived in the nieghborhood behind this station for almost twenty years we have filled up the…read morewhole families vehicles hear thousands of times never an issue and great guys. The wife and I have newer vehicles with factory warranties our kids have older vehicles that will have serviced here, grat service fair prices and the gentleman are honest and reliable.

They are great! Very honest and hard working. They do quality work and guarantee it whenever…read moresomething goes wrong. They treat their customers with respect. I will go here as long as the family owns it.

If you're only coming here for gas and maybe a can of something to drink, it's okay for a quick…read morein-and-out. Prices are competitive. It's at a point at a 5-way intersection with a traffic light, and you cannot directly make a turn into their lot if going south on Derby St. Be careful making left turns into and out of the place.

Let's see here my boyfriend was trying to get gas for me and he accidentally entered the wrong pin…read moreand the guy had the nerve to tell him to go else where he's not trying to give gas to someone who doesn't have any money when in fact we did just the wrong pin was entered will never be back even for the cheap gas probably watered down and will destroy your car anyways ‍

Gus is the best, and best snacks and drinks. Also service is great and he's always friendlyread more

My wife needed to use the bathroom and was going to buy something but didn't want to bring it in…read morewith her to the restroom. She told the attendant she would buy something on the way out. The attendant refused to let her use the bathroom. What a jerk. Who doesn't let a lady use the restroom? We left and went down the street to another place to purchase something and use the bathroom. I'm sure 7-11 is glad this guy is running their business.

I don't love it…read more The prices seem high to what I pay for elsewhere, but being right by work, I stop by here from time to time. Also, while conveniently located on a corner and right off of Route 3 ramps, the traffic here can become problematic, especially when exiting. Overall it gets the job done. The pumps always seem in order and there is rarely a line. Additionally they have a mini-market if you need to pick up something quick. Solid 3-stars.

Stopped here for gas and some snacks the other day. This is probably one of the cleanest gas…read morestations/convenient stores I have seen. Great location and great service!

False advertisement. Rip Off. Poor Customer Service. The signage said $3.39 9/10 per gallon (no…read moremention of this only being for cash only anywhere). I pulled into the station and informed the attendant that I wanted to fill for $70 but wasn't sure if the tank needed all of $70. He asked if I want him to pump and we could see if it reaches that amount. I stood by the pump, while the attendant walked away. I watched the pump go to $75 and change. It stopped pumping but then the $$$ counter kept going to $76 and change. I informed the attendant of this. He proceeded to tell me that I said that he could pump until the tank was full and that the pump will keep going until the nozzle was placed back on the pump (really??? even when the tank is full?). I reminded him that I didn't plan to spend more than $70 and also the pump was pumping at $3.46 9/10 per gallon and it kept increasing the amount even after the gas stopped pumping. Then he informed me that the cost was because I was paying with a card and there is the service fee (none of which was written anywhere or mentioned to me as I was being selective about the amount of money I had to spend on the gas. I am reporting this BP to the BBB. It was very upsetting and the attendant had no concern for what had transpired. I took pictures.

I have never had such awful service in my life. The attendant (a big burley fellow) came up to my…read morewindow without saying a word. I smiled & said hi & he ignored me, waiting for me to tell him what I wanted rather than him having to ask "what can I get for you". He fills it & then holds out his hand waiting for my card. I asked him how much it was & he pointed at the number. He said "it's right there". I said "yes but can't you tell me" he said "can't you read?" He took my card, came back & handed it to me without saying a word. What is the world coming to if this is acceptable? I'm afraid to call & complain thinking he's probably the one to answer the phone.

Gas prices are competitive and signed up for Smart savings today to get that extra 10 cents off per…read moregallon to ease the burden. Cashiers are always friendly; refreshing to get a hello and not a grunt as a response back. Coffee area could be cleaner but generally only a problem at peak times.

Stopped in for a seasonal peppermint hot chocolate (yum) - and they're out. Ok, I'll get coffee -…read moreboth sugar dispensers were empty... saw an employee, Heather, so I mentioned things to her - she said it wasn't her problem as she wasn't punched in. This explains a lot... buyer beware.

Filty bathroom. Disgusting. The attendant on duty couldn't care less. Won't be come here again…read moreunless I'm running out of gas.

Awesome service from everyone at this station. Very reasonable and they all go above and beyond to…read moreensure your vehicle is repaired and safe. Never had a bad experience.

workers there are extremely rude don't ever give the people your business i'd rather pay double for…read moreanyone else. customer service is HORRIBLE SAVE YOUR MONEY. if i couldn't give any stars i would. pathetic business.

I will never bring my business here again. I went in for a sticker and the guy was a complete jerk…read morefull of attitude. He's nasty and apparently in need of a customer service course.

I took my 2020 Hyundai Santa Fe to a local dealer for an oil change and they also did an inspection…read moreof the car and recommended that I have an alignment done, fuel injection service and the front and rear brakes done, the bill would have been over $1,200 if had them do the work. Right away I was suspicious because last year in August I bought four brand new tires and they did an alignment, so no way I need another one less than a year later! So, I took my car home and then took it to a local repair shop, that has a great reputation for honesty and not ripping people off. The gentleman there told me that I did definitely NOT need an alignment, he also suggested getting premium gas at least once or twice a month which is beneficial for the engine, and he told me that my brakes were fine, that they had another 3 to 4000 miles before they would need to be serviced. From now on, I will be taking my car to Family Service Station for all my maintenance needs! I HIGHLY recommend this shop for anyone who wants to keep their running in top shape!

This was a convenient place to fill up the gas tank when returning back to Boston. Besides having a…read moreconvienence shop available, there actually was a physical employee who asked if I needed help to fill up the tank? I haven't seen this in a long time, where an employee is outside helping customers if they request for help. Paper receipts were available at the pump and as I left, the employee waved good-bye.