1. Ray's Mobil

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Hingham, MA

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Ray's Mobil

1.0 (1 review)

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11 years ago

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bp

bp

1.0
(4 reviews)

False advertisement. Rip Off. Poor Customer Service. The signage said $3.39 9/10 per gallon (no…read moremention of this only being for cash only anywhere). I pulled into the station and informed the attendant that I wanted to fill for $70 but wasn't sure if the tank needed all of $70. He asked if I want him to pump and we could see if it reaches that amount. I stood by the pump, while the attendant walked away. I watched the pump go to $75 and change. It stopped pumping but then the $$$ counter kept going to $76 and change. I informed the attendant of this. He proceeded to tell me that I said that he could pump until the tank was full and that the pump will keep going until the nozzle was placed back on the pump (really??? even when the tank is full?). I reminded him that I didn't plan to spend more than $70 and also the pump was pumping at $3.46 9/10 per gallon and it kept increasing the amount even after the gas stopped pumping. Then he informed me that the cost was because I was paying with a card and there is the service fee (none of which was written anywhere or mentioned to me as I was being selective about the amount of money I had to spend on the gas. I am reporting this BP to the BBB. It was very upsetting and the attendant had no concern for what had transpired. I took pictures.

I have never had such awful service in my life. The attendant (a big burley fellow) came up to my…read morewindow without saying a word. I smiled & said hi & he ignored me, waiting for me to tell him what I wanted rather than him having to ask "what can I get for you". He fills it & then holds out his hand waiting for my card. I asked him how much it was & he pointed at the number. He said "it's right there". I said "yes but can't you tell me" he said "can't you read?" He took my card, came back & handed it to me without saying a word. What is the world coming to if this is acceptable? I'm afraid to call & complain thinking he's probably the one to answer the phone.

Ray's Mobil - servicestations - Updated July 2026

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