Compassion, follow through, phone system (I have been on for 20 minutes so far-this is an urgent…read moresituation and was told to call 1st thing to get same day appointment. Theres no way to get a live person. I wonder if there is a quality assurance person. Who ever is running this clinic needs some help. I have had tests run (without my knowledge or permission) and then the primary reason I am there is just treated like it's all in my head.

I have had right ankle pain and swelling for months. June 12 2025 I went to the Willits office…read more They had xrays done and found nothing outstanding. A referral for a MRI was supposed to be done. Today is July 7. After dropping the ball they finally contacted my insurance company Friday. Unfortunately they didn't give them enough information. I have left A message for the nurse in the past and never got a return call. I still can't walk when I first stand up. My wife just contacted them again, because my being nice is gone now.. Hopefully this will get resolved soon. There really is no excuse to wait for an MRI for a month.. if your in pain go to emergency..

Brad is a kind, serious and focused Physical Therapist with a great sense of humor. He has an…read moreexcellent support staff. I am recovering under his care.

Knowledgeable, professional, kind, efficient and effective. That's exactly what you need for a…read morephysical therapist. The entire staff was lovely- Brad and Debbie as well as the gal in the office. I was amazed at how they could juggle so many patients at one time without making you feel slighted. I made great progress with them and highly recommend them to anyone.

My first appt with Dr. Young was better than I expected. He not only was prepared for my appt,…read moremeaning he had actually reviewed my medical records ahead of time, he also listened to my history and asked excellent questions He has a very good bedside manner and seems to be very caring. My experience with two other pain management doctors and their offices in Lakeport and Santa Rosa was not very satisfactory. I would highly recommend Dr. Chang.

Amazing doctor!!!! Amazing staff!!! Everyone has been so helpful and friendly. Need more docs like…read morehim.

Dr. Kreger treated me for a serious toe fungus infection. It was a poor outcome that could have…read morebeen avoided with better care and attention. He removed three toenails. After the surgery, his assistant put dressings on the wounds so sloppy that I had to return in several days to have my toes anesthesized so he could remove the bandages. He prescribed some meds for me that he shouldn't have, because of conflicts with other meds I take. He wasn't paying attention. One of the toenails grew back as an ingrown toenail, and another one grew back and the fungus returned. My impression was that his business came first, and his patients second. He runs his office like an assembly line.

The best chiropractor. Dr. Jolin and staff are amazing! I took my baby here and he was gentle and…read morevery caring for her.

Most thorogh chiropractic exam I have ever had. Very personable and knowledgeable. He was…read morerecommended to me by 4 previous patients. Getting relief from long-standing issues.

Doc is kind, patient, and caring. He takes all of my concerns seriously, and actually wants to…read morehelp, he looks at his patients as a whole person, and is a genuinely nice human.

He takes time cares about you I love this doctor he is a great man. I am lucky he is my doctor.read more

Top notch treatment and he really takes his time to listen to his patients. He fixed me right up…read moreand will let you know what you need to do to fix any core issues found. He takes most insurances including medical! He is the best in Ukiah.

Words cannot express how greatful I am for James Diaz, he has helped me sooo very much with my…read moreproblems I've had, for years, with my back and sciatica. I absolutely recommend seeing James Diaz if you're having difficulty with your back and sciatica.

Literally the worst practice I have ever been to. The care quality is horrendous and I was treated…read moreabsolutely abhorrently. On top of this, they are trying to sell you EXPENSIVE skin care products that are endocrine system disrupters and made with petroleum products and chemicals KNOWN TO CAUSE CANCER. Then the practitioner that saw me was discussing my private medical information in the lobby in front of a bunch of strangers. Completely unprofessional and incompetent. Wow! This practice is literally the worst. Even if my mortal enemy asked me for a suggestion on a dermatology clinic, I would not send them here. You have been warned.

My first visit to this office - my gps took me to another building on the opposite side of the…read moreparking lot. There are a ton of buildings and offices in this area. I tried calling for clarification and the office number went to an automated number. So I ran into another office to get directions and finally found the space 8 min after my scheduled time. The receptionist was less than friendly and asked if I had my paperwork. I don't recall ever receiving any paperwork but could have filled it out quite quickly. She told me to wait and went and spoke to someone for a good five minutes. Returned and very abruptly just said I would have to reschedule. I asked - just because I'm 8 min late? I literally couldn't find the building to start. And she said yes because of that and not having my paperwork, and the DR has a very tight schedule. I just had waited a month and literally 45 min to make this appointment to be dismissed that quickly. No thanks. Will find another office that answers their phone and is more helpful.