I had a very disappointing experience at this nail salon. Their appointment system is extremely unorganized. Even when you schedule ahead of time, you still end up waiting, and they don't seem to respect their own appointment times. The owner, Lynn, was also very rude and unprofessional. Instead of trying to resolve concerns or make the experience better, she came across as dismissive and unfriendly. Another frustrating part is the constant extra charges. Everything seems to cost extra, $5 for this, $3 for that, and it quickly adds up. By the end of the service, the total is much higher than what you expected. Customer service and transparency about pricing are really important, and unfortunately this place lacks both. I wouldn't recommend it if you value respectful service and clear pricing read more

Under new ownership as of 2025! I've been coming to this salon for years and the technicians are so talented. I've tried other salons and I always come back to this one. They take such good care of you and take the time to actually make it perfect. They also are so skilled in designs and new trendy styles. I highly recommend for all age ranges and would make sure you make an appointment! read more

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I've been coming to this nail salon since it opened about 8 years ago, when there were only two technicians, and I have generally been happy with the services. I prefer booking with my regular technician because she is consistent, careful, and truly one of the sweetest people--her work is always high quality. However, since around November 2025, I've had repeated issues when calling to book an appointment. The person answering the phone seemed unwilling to help me schedule with my preferred technician. Because of this experience, I may start looking for another salon. I hope management can improve their phone customer service. read more

I went back to Real Nail and Spa yesterday. I went once last year. I went to them after going to my other nail salon for the past 8 years. The reason I switched is because where I was going my nail tech was always distracted and would spend over 3 hours getting a fill and pedi. Everyone at Real Nail salon is amazing. They are close to home and do an amazing job. Everyone is so nice and friendly and finally my nails have the square shape I've always wanted. My new nail salon!!!!! read more

I like this salon Chi is the one doing me, but she's always on a hurry and keep answering phone. She's always distracted by phone calls. They need to have a receptionist. read more

Great service , quality, clean and efficient. Terrific pedicure. Will definitely return. Thank you!

Love what they've done w upgrading the salon. Everyone is so nice and does an amazing job! I love coming here!

Such a nice place with great people. It's very clean, and a very soothing atmosphere. Prices are very reasonable, and my nails look fabulous! read more

Love them! I had the pleasure of Chi, Arina and Lynn working on my nails and, each time, they did a phenomenal job; my nails would last for weeks. They were accommodating for my busy schedule and very helpful with color and style choice. Prices are standard and salon has a relaxed vibe. Thank you so much! Katarina read more

Real Nail & Spa - Waxing Near Me - Niles, Illinois

I recently heard of this place from a friend and love their services!! Tony is amazing for pedicures and manicures- he takes his time with the massage and overall has very steady hands that always have great results! He also is very patient and has great recs based on your preferences. I usually call in before I come as they can get busy, but they do have same day appointments available most of the time. The prices are reasonable and the no chip lasts at least 2-3 weeks read more

Real Nail is my go-to place to get my nails done. I love Emma- she's great and takes her time when she's doing your manicure! For my pedicure I love going to Tony!! All the staff are really friendly and very welcoming! They do take walk-ins but I recommend making an appointment because they are usually busy! read more

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This is my all time FAVORITE nail place in the park ridge/niles area!! I've been coming here for a little under 2 years now, and let me just say I've never been disappointed. All of the staff is very friendly and have amazing skills!! I usually go to Emma and she always does an amazing job! They've recently made some nice upgrades to the place too which has made it a more open and comfortable environment. They also just added the feature to book your appointment online which makes things so much easier. I would highly recommend coming here! Also wanted to share a few of my nails that I've gotten done by them so you can see just how amazing their work is! read more

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I have been coming to Real Nail Spa for about six years, and I will continue to come here for my pedicures. I have tried other nail salons, and none compare to the quality of all their technicians. My favorite technician is Chi- her pedicures are soothing, precise and long-lasting. Thank you, Chi!! read more

Real Nail & Spa - Waxing Near Me - Niles, Illinois

Ok, so I got my nails done Sept 9th and it's Sept 24th - and this is how my shellac manicure looks 15 days later!! Not one chip. By now I would have broke a nail and/or my polish would have peeled. The woman who did my nails had great attention to detail and clearly knew how to properly apply gel the polish. I'm very happy and I'm definitely coming back to this 5 star nail salon. read more

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I absolutely love how my nails turned out, they did an amazing job! They have a vast selection of colors, lots of variety too. Dip powder - $38 Tip extension - $10 Any other shape than coffin - $3 In total, I paid $51 without tip for this set They're very busy so make sure to book an appointment Will go back again read more

Exceptional nail salon - I'm picky, and have been thrilled with my dip mani and gel pedi. I've seen a few different people, and everyone has been extremely kind and professional. I also love the online booking feature. Don't bother looking elsewhere, this place is the best! read more

This is the second time is this salon, I do the gel manicure today well the manicure is not so bad but they don't paint my nails from the beginning of my nail and it seems that I already have a week with this manicure that I barely did today. I try to add picture but I can't. read more

My name is Nataly Petrov, I'm a professional director, vocalist, author and producer.. I've been a customer at real names since they opened their location. Last summer , they had a very rude technician whom couldn't seem to file nails and constantly made rude shady comments. I ignored her fully as a professional... A few weeks ago they're tech CoCo purposely waxed and entire chunk off of my eyebrow and it's yet to grow back . Chi offered me a ten dollar gift card I immediately handed to another customer... I always tip them , I ignore they're childish staff fully ... The only reason I've been a regular customer is because the salon is somewhat new and clean ... I will not be returning. Look ladies I'm just the director. I am a billionaire not to mention so stayed tuned for the next episode I guess . Don't be butt hurt over bs . I'm an FBI along side my husband and don't disrespect me for being attractive, wealthy and professional. read more

My new go-to place for pedicures. Lots of unique choices for spa treatments and all technicians have been provided good and fast service.

I know is a bit more then a week past but I need to say it .... I love my nails, good color and still looks fresh. One of my friends asked me yesterday if I changed my tow nail color, she said looks new (tows were done 2 weeks ago). Love that this place is close to my home and the service is pretty amazing. Definitely being back for another amazing adventure :) read more

Real Nail & Spa - Fingers and toes after 1 week and 2 weeks :) - Waxing Near Me - Niles, Illinois

I started seeing Emma for dip about 2 months ago and I am so glad I did! It is extremely hard to find someone who does a great dip manicure and she does an amazing one! read more

Get place for going your nails. Pate care with lots of options. Wonderful customer service. Lots of parking available too. read more

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I made an appt for no chip mani. I was rushed to finish. After the last nail paint the lady only did 1 UV light on both of my hands and then I was done cuz she had another person waiting. My no chip nail chipped after 4 days. Won't be returning. She's newly hired previously work at T & J nails. read more

Try it out and be sure to request Fiona! I visited this nail shop for the first time because I had recieved a flyer in the mail and a $5 off coupon. I was a little hesitant to try it out because I am very picky about my nails and who does them. Prior to my visit, I read reviews on Yelp and Google and people spoke very highly of Chi, Ada and Fiona. I ended up trying Fiona out because she was available - I lucked out!! Fiona is awesome!! She took her time on my nails, she didn't rush through my manicure, and judging by how carefully and neatly she did my nails, i can tell that she takes pride in her work! I will definitely be back - Fiona now has a loyal customer! This place is 5 minutes from my house. I wish I had come here sooner! Thank you Fiona! Please keep up the great work. You are awesome at what you do and your perfectionism is appreciated! read more

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I am so happy with this result! I've been into multiple salons and I couldn't express my happiness when I found real nails!! Emma did a great job. She was really gentle handling and cleaning my nails. Also, the salon itself is really clean and they have nice ambiance. The staffs are friendly too! Definitely worth the visit :) read more

Real Nail & Spa - Nail salon - Waxing Near Me - Niles, Illinois

Absolutely professional! I called ahead of time to see if they could fit me in for my eyebrows and they informed me to come in an hour or so. I came later and I didn't have to wait too long. The women were so nice and friendly. I went back after a few weeks to get a pedicure and it was heavenly! The women were once again very nice and professional. They really put you in paradise putting those hot towels to your feet. I would love to come back! It's too far for me, but I hope this business continues to do well. read more

Great service and very accommodating for last minute appointment request. I left very happy with my pedicure and nails. read more

Ask for chi is the queen of getting them right . After struggling to find my place in Chicago I stumbled upon this place and chi did my full set ever since I have been hooked she does a great job at shaping them and even the over all look they look natural and properly shaped read more

always late on appointments, literally everytime. I sat with my feet in the water for 30 minutes today before they started my pedicure. No apologies or warning for the long wait and then they rush through your appointment also, very rude and unwelcoming when you ask for advice on a color. read more

Highly recommend this nail salon!! They're clean, sweet, and if you have an appointment they're always usually on time. I have gotten my nails done with the owner EMMA which is great!!! I have seen the nails Chi has done and they're always so beautiful. Today was my first time getting a full set by QUEENIE and let me just say I'm OBSESSED!!! She was sweet, patient, didn't rush, and pays attention to every detail when doing my nails. Literally obsessed with my full set!!! read more

Where do I even start?! Ada & Chi are absolutely incredible! I've been coming to this salon basically since they opened & refuse to go anywhere else. The prices are fair, the technicians are amazing & the atmosphere is so welcoming. I love bringing my friends here & seeing their reactions to how amazing Ada & Chi really are. In all honesty, i'm a very clumsy person. I always do something to mess up my nails & run back into the salon panicked. Ada & Chi never complain & sympathetically fix the issue free of charge. Ada is simply amazing at nail art. I love finding designs on pinterest and both Ada & Chi are flawless at recreating them. If you're looking for a new salon, or are simply tired of your old one, give Real Nail & Spa a shot! I promise you will not regret it. read more

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Excellent, courteous service! I highly recommend this salon, check them out you will not be disappointed.

This nail shop was wonderful the lady that did my toes she did them so good the workers were nice

No good need a pedicure after one week barely cut my nails..I suggest you go somewhere else.. Very nice but after checking my nails after i sapolitety please go on the short side well guess what i need another one pedicure and I've been very nervous about it.Go elsewhere read more

Ada and Chi are fantastic! I've been here 3 times and every time has been such a great experience. My sisters and I come in together and their ability to work as a team to get all three of us done is incredible. I highly recommend this place :) Update 10/07/2017 I came in at 11:15am and I had work at 12:30pm, so Ada did her best to finish my nails in 45 minutes. She did such a great job! read more

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I started coming here about 2 months ago when it was fairly new because of its raving yelp reviews and I wasn't disappointed. I think I probably got most of their services. First I came in with a Pinterest look on my phone and boy, did they deliver! (I posted a picture before on Yelp). It was no chip with several decisions and my bill only came out to be $35-40! Generally no-chip alone costs $35+ at other salons but this place only charges you $30. The second time I came in I did a gel artificial nail full set and I got gray manicure with a "squoval" shape. Generally this service costs AT LEAST $50+ but here acrylic is $25 and gel is $33. Probably the best deal I have EVER seen. Chi was very careful and made sure that I was happy with my results. (Everyone who saw my nails after also had amazing compliments and told me to always "do my nails this way") The third time I came here with my boyfriend to get pedicures. The service lasted about 30 mins and what you expect from a pedicure service. The best part is their massage chairs! I felt so relaxed the entire time. Overall, highly recommend that you try it out!! read more

Real Nail & Spa - No chip mani with two designs! - Waxing Near Me - Niles, Illinois

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Awesome first time experience however had an incredibly disappointing experience the second time around. A big reason I wanted to frequent this place was that they used plastic bags in the foot bath for sanitary issues. When I had first come here, my mani-pedi was so relaxing and I was so excited to bring people here as well. This second experience, I had a nail technician that barely massaged my legs and when they were cutting my cuticles they were so rough. I didn't bleed but the skin is still sensitive. It was not a relaxing experience at all. My manicure also seemed a little sloppy. I kept having to tell him that I thought he had gotten nail polish on the skin in the sides of my nail. I wanted to request another technician but they seemed so busy. I had made an appointment a couple days in advance and raved about this place to people but not sure what happened. I would definitely recommend requesting the owners to do your nails. They are very evidently experienced and did a great job when I first came here. read more

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I am so horribly disappointed by the work here. I used to go years ago and now the workers are completely different and terrible. My mother and I were getting our nails done for my sisters wedding, for which I was the maid of the honor. Not only did they mess our appointments up- i had booked a mani/pedi for my mother and toe polish and full set for myself- upon arrival they told me I did not book a pedicure and did not have time to do one, even though my mother was in dire need of one. Then the service was terrible. I walked out regretting ever going in here. My 3 year old niece would've done a better job painting my nails and my moms nails had the French tip way too low on her nail bed and the nail looks so disproportionate. Will certainly never go back and would recommend for others to no waste there money here read more

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Loooooove this nail shop. Great service! Amazing pedicures! Always professional a bit expensive but worth it.

Made an appointment yesterday for today to have a no chip manicure and a regular pedicure. First time at this salon. There are at least 4 other salons within 5 minutes from me but this is the closest and I wanted to give it a try. So glad that I did. I was greeted as soon as I walked in by a gentleman. He helped me find the color I was looking for after showing him a picture, walked me over to his station and started removing the no chip I had on then walked me over to the pedicure station. Shortly after, Faye assisted me. She was fast and efficient but took her time with the massage. Who wants to spend hours at a nail salon? I don't. So I appreciated the speed. She did a fantastic job. She was engaging in conversation and we connected instantly. Faye was kind and professional and so was the guy. Terrific customer service read more