I have had the experience before where a surgeon's office will NEVER receive your faxed records. I…read moreverified that the fax was sent twice from a hospital in Seattle, but Summit claims they never received the fax. I can possibly believe this happening once, but twice? Nope. This is how surgeons avoid treating patients that don't either have the right insurance or don't want to do that particular surgery. What I don't understand is lying. Don't people realize it damages their souls? Would never go to a doctor at this practice.

The front desk staff were gossiping about patients, the nurses were rude and reckless with the…read moreelder patients and The Dr was in and out with very little information about my options. Not to mention at 9:30 AM they were already running almost an hour behind. The office was filthy and I have never had such an unprofessional experience with a medical clinic!

Have been going there for several years for injections in my knees. Sheri Cameron is wonderful…read more professional and caring. Everyone one from the receptionists to the assistants are very helpful.

One of the aspects I look for of any business where you need to make an appointment is how easy is…read moreit to make that appointment. I was dreading making an appointment with a specialist before calling sports medicine Oregon. To my surprise making the appointment online was incredibly easy and I was able to complete everything without any need to call and speak to anybody. That was awesome! I don't have a lot of time in my day to call and go through the endless back-and-forth of trying to find a date which works. Of course with any medical provider the equality of service is the most important piece. I felt as if the doctor took the time to understand my problem and to learn what activities I wanted to get back to that I wasn't able to. He suggested physical therapy exercises that I may not have tried before and quickly made a referral to get an MRI after I told him all of the different things I had tried before coming to see them. While no one wants to go see a doctor, if you do need to see a sports medicine doctor, this is the place to go.

As a physical therapist who works with athletes finding Dr. Doug has been priceless. My athletes…read morefeel comfortable right away with his athletic experience, and time and time again he has shown excellence in his diagnostic ability for even the toughest cases that I refer to him. Personally he helped my elderly mother who broke her leg while visiting, and after his assessment, facilitated an emergent referral to a wonderful ortho making a horrible situation significantly less stressful. Last but not least, Bonnie at the front will take great care of you, she truly cares and is wonderful to all my patients that I send over.

I have been a patient of Dr Douglas for over the last 10 years. His world class care, coupled with…read morehis amazing staff (Bonnie) made my life livable. His professional treatment has kept me walking miles, while avoiding surgical procedures, for now. I cannot thank them enough. They are more than professional, and caring.... They make you feel like family. Thank You !!

I had a neck fusion March 19th 2018. I had migraines, numbness and arm pain to the point where I…read morecould hardly write my name. Dr. Timothy Keenen did a neck fusion in the front and back of my neck. It is now August 14th 2018 and I feel great. No headaches, no arm numbness and pain. I am able to journal every day and am back to doing my art work. Praise God Thank you Dr. Keenen

I had 2 previous back surguries that were unsuccessful. I was in a great deal of pain and living on…read morevery debilitating drugs. I was looking for a second opinion about what to do next, when I was refered to Dr. Keenen. After reading the many negative comments about spinal fusion, I was reticent to choose that procedure. Dr. Keenen listened to my history and my concerns. He presented the options clearly and made sure I understood, for the first time, the risks and benefits of each. He presented a timeline of events post surgery. He used my MRI, back models of spinal fusion and video to explain the procedure. I decided to move forward with the spinal fusion in November 2017. It has now been a year since my surgery. My results, both short and long term, were exactly as predicted by Dr. Keenen. I'm extremely pleased with the outcome and with getting my life back. I'm grateful to Dr. Keenen and his staff for their knowledge, expertise and compassion.

I had an excellent experience here. I was treated quickly and everyone was incredibly kind,…read morewelcoming, and professional. They took the time to answer every question I had and made sure I understood everything I needed to know. I truly can't express enough how kind and helpful the staff were. This is honestly one of the best places I've been to, and I would highly recommend them to anyone.

You can count on your experience to be a positive one! Each staff person is professional and…read morehelpful.

Dr. Puskas has treated me for many years. First with a triple compound fracture of an ankle and…read moreseveral steroid knee shots. EXTREMELY professional and caring. Extraordinary healing from each. STAY AWAY FROM PHYSICIAN ASSISTANTS. Bad experiences twice.

For those looking for a good orthopedic practice. Do not use ROC if you do not need surgery. Made…read morean appointment with Dr. Cole regarding my knee. Left in a room for 45 min. Dr. Cole spent maybe 7 minutes with me. He recommended a brace and sent me to a durable medical equipment (DME) company. I was measured for a custom brace, but the DME company needed updated orders from Dr. Cole to bill my insurance. DME representative started working with an individual at ROC, then the communication went silent. Roughly a month later we learned that the ROC representative resigned and no one monitored her emails. Found a second person to talk to at ROC and they have now gone silent. Finally reached Dr. Cole's MA and he has now gone silent. Original appointment was in June. It's now August and we (me and DME company) still have not received a response from ROC or Dr. Coles office with a response to a very simple question. I still do not have my brace. This is beyond horrible. There are many good orthopedic alternatives.

PA Mattson was very easy to talk to; he was very thorough and extremely thoughtful. I think he is…read moregreat, and I would highly recommend him to friends and family.

Unfortunately this isn't a kid friendly place. Staff member with Ring on her nose wearing glasses,…read morein a grey outfit, has a black soft long lose, was extremely rude and mean to my kids for no reason. She yelled at my kid when he's sitting aside playing with his toys without bothering anybody or making a noise. It's my first time coming to see Dr. Kimberly, and boy!! This is a very bad impression for all doctors who work here. I almost wanted to leave and never come back, but an other staff intervened and came and solved the issue. She said maybe my kid was a bit close to that staff's station and they have SECRET info lol Professional staff mirror the doctors they work for and are the first thing a clinic can be noticed for (first impression). I'm giving this one star only for this staff, not for the doctor.

Dr. Grew did my knee replacement few years ago and so far I have been extremely happy with my new…read moreknee, Dr. Grew and the Orthopedics NW.

Getting a total knee replaced is a serious decision, one which I did not take lightly. Being…read morerelatively new to the Portland area (we moved here in 2012) I did not have a good feeling for which orthopedist to consider. I started asking around and one name that came up again and again was, Orthopedics Northwest and Dr. Scott Grewe. So I did a little more research and decided to see if he would take my case. I had degenerative arthritis of both knees, originally diagnosed in 2010, with the left knee being the worst. It took a couple months to get an appointment, but it was clear on my first visit that a total knee replacement was indicated. We set a surgery date. His physician's assistant Scott Byers did the preoperative teaching. As a healthcare worker I provided and witnessed a lot of preoperative teaching. Scott's was the BEST I have ever heard. I knew exactly what was going to happen in the operating room, I knew exactly how my pain was going to be controlled, and I knew exactly what was expected of me. My surgery went very well with absolutely no complications. Using their pain control plan, I was off the narcotics in about 14 days, using only Tylenol and Aleve to control the pain. My physical therapy course went well. So well, that at 6 weeks post-op I scheduled my right knee with Dr. Grewe. The right knee surgery went just as well as the left. Left knee was done April 11th, right knee was done July 11th. The pain I had before surgery is GONE! I am knocking the rust off my golf game and building my walking stamina. If you are looking for a terrific orthopedic team, Orthopedics Northwest, Dr. Scott Grewe, PA Scott Byers and their assistant Nancy are THE ONES YOU WANT!!!!!

Smashed my toe and wanted to be sure no bones were broken. They took an xray, which showed…read morenothing broken, and advised at home care. As well, my assistant did prescribe an antibiotic because of an ongoing medical condition. Total time spent: perhaps 45 minutes. I made two following visits, to be sure proper healing was progressing.

Stay away from this place at all costs. My experience from first exam was awful. I suffered a fall…read morewhich resulted in multiple micro fractures to my knee and hip. Maestas gave me the worst "physical exam" I've ever had, barely testing me and then dismissing my pain as "tendinitis" and acting as if I was making up my pain. Not only that, but she completely ignored my hip and did not put a referral in for that part of my body whatsoever. Then when I called to tell them (multiple times) they acted as if I never had an exam on my hip, when Maestas forcefully moved my hip to examine it (causing more pain) during my exam. This place does not pay attention or care for their patients, they want you in and out. And don't even bother trying to contact them via phone or email, it's nearly impossible to ever get through to anyone, and when they do answer they are incredibly rude. I had to hunt them down multiple times to get them to send my referrals that they kept somehow forgetting to send? Which pushed my MRI out for WEEKS. When I finally got my MRI, the injury clinic called and left a short voicemail downplaying my injuries and telling me "3-6 week" heal time, come to find out my injuries are severe and can take 4,6-12 months to fully heal. When I called for more information such as thorough explanation of what my injuries were / what I should be doing and not doing, aftercare, PT etc, they kept talking over me and barely giving me any information. This place will not take your injuries seriously, and when you speak up for yourself they will mock you and become even more unprofessional, inconsiderate and rude. I'm warning you, stay far away from this place. They should not be in business with the way they run things.