I always have a great experience with the team at Little Ed's. They hooked me up when I was looking…read moreto upgrade my hard tail to a full suspension mountain bike during Covid, and were super knowledgeable about the equipment. It's always such a fun vibe at the shop; everyone's always so welcoming and quick to greet customers and help with any questions. I especially love how active Little Ed's is in the community, and have so much fun participating in the women's "SheShrED's" group rides, which was the perfect introduction to mountain biking for me as a beginner a few years back.

I got into mountain biking during the first year of COVID and knew nothing about bikes or their…read morecomponents and the techs at Little Ed's took the time to help me pick out the right bike for me and on my third year of mountain biking I entered a cross country race series this summer. The store stand behind their products and their techs always took time to help me with any mechanical issues with my bike, helped me understand the bike language and assisted with dialing my bike in for the best setup for me while racing and always made sure my bike was ready for my next race. Little Ed's also impressed me with their involvement in the community through sponsoring or taking apart in a variety of community/environmental fund raising events, free skill development programs and group rides for all abilities and experience levels. This is why I will continue to shop at Little Ed's in the future. Also they do skate sharpening with the fastest turn around time in the area.

I purchased two pairs of ski bindings from this shop in a single season for the same pair of skis…read more The first pair broke six times. After multiple issues, I went back and bought a second pair from them. The staff assured me these bindings would be sturdy and reliable. Unfortunately, the very first time I used the second pair, they snapped and broke. When I brought them back, I was told I would need to pay for replacement parts, and they even claimed that "this happens all the time." I'm truly disappointed with both the quality of the products and the customer service. Based on my experience, I would not recommend shopping here.

I went to their service department today to resolve an issue with my new indoor TACX bike trainer…read moreand Brent diagnosed the issue on the spot! He popped the rear cassette off of my road bike and onto the new trainer! Voila I am ready to cycle on my new trainer! Thanks very much for the great service!

The quality of the equipment was good, and I would have loved to rate better. Unfortunately, a…read moremember of the staff was extremely rude to the point of directly insulting me. I had mistakenly switched the shoe size on the rental form for a couple members of my group, which was a mistake I had apologized to the staff for. In return, this staff member called me "annoying" and "the worst customer he had that day." These are exact quotes. What could have been a smooth experience instead left a sour taste in my mouth that reeked of unprofessionalism and disrespect. With other rental shops nearby offering similar services, I will not be returning here.

Ever drive 2-3hours to go skiing AND FORGOT YOUR SKI BOOTS. Yup this happened to someone in our…read moreski group. We ran into blue mountain, thinking- no big deal go to blue mountain, get a boot rental, shave off 20% with the ikon pass and we're good to go- No! So Blue Mountain only rents out ski and boot sets for what they say is liability reasons. A rental at $80-90 with $20% is still a sizeable amount of change. So I looked up Mountain Side Sports as most mountain destination have some offsite rental places- a little drive, requires coordinating to pick up in advance and drop off before you leave town. So I saw their rental boots only $30. So my bootlegs group member stopped in and explained he brought his skis and forgot his boots. The shop was very nice to explain the boot may require adjustment to the skis- and then when you do go back to your original boots at home- you would have to get it adjusted again. Realizing the struggles- they were so nice to just offer the rental for $30 for the set- for convenience. That honestly was so nice. I look forward to directing rental equipment peeps to this place. It's honestly easier to rent offsite, pull on your ski or snowboard boots and leave your shoes in the car- rather than wasting money on a locker rental or doing the twice trip to the car at the start of the rental and at the end- and if you know blue mountain- parking isn't easy- non Subaru drivers don't respect the Subaru exclusive spots :/. Great service will visit again! I'm so excited to post this review because the reviews online are really dated on the Yelp page- happy skiing friends!