Starving while we are waiting for our endless shrimps to come out....people who serve are nice....but really.....where are our shrimps??? Have been here since 7pm and is now 8:30pm...might as well go to Bahamas and catch my own food and cook it... read more

This is your standard Red Lobster. So the food and drinks are the same as elsewhere-nothing I really noticed being different from any other one. The food quality is a 3/4 star depending in the items. The staff here were incredibly friendly. Our waitress provided us a free dessert because she felt she had been inattentive in the beginning-I didn't feel that way but okay. It was very sweet. The establishment was clean, both inside and the parking lot. The only issue I had here was the dreariness of the place due to either the lighting or color of the furniture or both. The place is darker inside then whats comfortable or appetizing. There are only a few windows, the lighting is low/sparse, and the furniture is dark. It leaves me in a weird mood, and will sting your eyes upon leaving. read more

It's been a long time since I've been in a Red Lobster and I was impressed with how much they have improved. First off, the biscuits are delicious and hard to ignore if you are trying to keep your appetite for din-din. There are virtually a dozen different shrimp dishes, coconut shrimp was tasty. Crab cakes were good too. The atmosphere was warm yet not scrubby, generic or chain-restaurant like, I'd definitely go back. Bring the parents, they'd love it... read more

Service was good, food was ok. Too much salt on the food. Steak was too done, asked medium came out well for more reviews go to reviewsbylukewarm.blogspot.com read more

The food was good, but what put our dinner over the top was the great service by our server Rory. He was attentive and a wonderful server.

Went out with friends and had a wonderful time with our server Casey Adrian! he deserves a raise!!! The food was delicious still! The experience was amazing, would come back again!!! read more

My fiancé and I went out for dinner last night and decided on Red Lobster. I work at another chain on the parkway so I know how serving for corporate goes. We had a great time thanks to our server, Erica. She was super sweet, quick with drinks and bread (because honestly you can't get enough). Our food came out quick and hot. First time I tried the Caesar salad and I loved it. Perfect amount of dressing. My fiancé had the New England clam chowder but other than it being somewhat thin it tasted great. Of course everything is soaked in butter and salt but honestly, this is a chain restaurant and what isn't anymore? It was a nice indulgence. Btw my fiancé's top shelf Long Island was delicious. His only complaint was it was a bit dark (I told him - mood lighting). Thanks for a great night! read more

Pretty good! Friendly staff! I especially recommend the chocolate brownie with extra lobster meat on top.

Might have rats tbh. Didn't seem very clean. My food tasted off. Didn't wanna complain since the waiter was pretty cool and seemed to be trying his best. read more

Have to have 7 or more to get a reservation. Sad business practice. Not happy. Never want 5 more on my date with my wife.

It's a hit or miss with this place. I've been here when the service was wonderful. Other times the service is horrible and the waiter/waitresses are very impolite and no where to be found when you need them ! And sometimes the food will be wonderful and fresh , other times it'll be cold and off tasting. I've also noticed that if you're young they will treat you like a kid ! My experience is definitely different when I go with my parents vs when I go with my friends , etc. it's disappointing. read more

Wow. I really really have to wonder how this place can get anything more than 1 star. If your criteria for a good meal includes such factors as being served food and not being hungry after 10 minutes either through fat and sodium induced satiety, or nausea, then voila! This place is tops! read more

After many disappointing dining experiences locally lately, I had low expectations of the waitstaff at Red Lobster. And Kayla was PHENOMENAL! She is what others should aspire to be in the service industry. Prompt, attentive, friendly (but not overly, insincere friendly- it was genuine). The food was amazing as expected, but Kayla's service made tonight extraordinary. read more

I think this is the best place for seafood in the area. Everything is always super fresh. The cheddar cheese biscuits are probably the best bread-side anywhere. My kids like the cajun chicken alfredo and I usually head for the scampi or fried shrimp though the coconut bites are great too. I'm not a drinker but the bar fare seems ample. It'd be nice if they took reservations as we've had to wait a long time on several occasions. Always worth the trip. read more

Normally really good food and last night was just horrible! Medium well Steak blood red and waitress takes it back and brings back with one half over cooked dry and other half still very red and gross. She didn't seem to care and never offered to fix just seemed to avoid table. read more

You know the food is not only excellent but I had the experience of an item under cooked one time. Management not only hurried to bring out the right food but picked up our tab. This place is the real deal. read more

Good place overall. Food was very good and our waitress was very friendly. I could tell that they were having a hard time keeping up in the kitchen. It took them about an hour to get our dinner out to us. Other than slow service everything else was great. Definitely, recommend the lobster mac and cheese! read more

best service, servers name was Kate, she was awesome, my steamed lobster tail and crab legs came drenched in butter and i asked for a new, non buttered one and she came back within 15 min! excellant atmosphere, great salad and steamed crab! read more

First what I ordered did not come out. The shrimp scampi was bland, fried shrimp few and far in-between, the salad was fair. If you consider lettuce, 4 croutons, 2 tomatoes a salad. I spent the rest of my evening in the bathroom. Sick for two plus days. read more

Our experience at the Vestal Red Lobter was unexpectedly dismally unpleasant. We have gone annually for years to this favorite Red Lobster restaurant in Vestal for birthday celebration lobster, looking forward to it as a special occasion and traveling quite a bit to get there. We usually are very happy in general, with good memories, at this and any other Red Lobster we have visited over the years. Unfortunately, our evening overall at this Vestal Red Lobster was very subpar, disappointing, and overall unpleasant, leading us to wonder if we want to go back to this or any other Red Lobster Restaurant. The problems were continual and numerous. We had to wait about 20 minutes for a table, although when we finally were seated, there were many tables sitting empty. We quickly assessed that this was due to not enough wait staff, and we subsequently waited long periods of time between getting menus, getting drinks, getting appetizers, etc. All the food we received was cold. We had to ask several times for bisquits (which finally came late with the entrees) as well as additional napkins. The very worst part of the evening was my steamed Maine Lobster, which was black and spotted when served, with no redness to the shell. I immediately knew something was wrong and commented right away that I was surprised to have been served this, and that this was not how a healthy lobster should look after steam cooking. The legs and tail were limp, and the interior flesh was mushy with lots of stagnant water inside the shell. I sent the lobster back, and after about 30 minutes received another lobster where the shell was slightly red in spots but still mainly black spotted with mushy flesh. There was lots of off-tasting water inside the shell. I thought maybe the lobster was dead or sick before cooking. The manager tried to tell us several times (insistently) that is the way their Rock lobsters look (although I ordered a Maine lobster and know the difference). My best guess is that the live lobsters at this restaurant suffered from lobster shell disease, which would result in the black spotting, mushy flesh quality, and internal wateriness. Sometimes lobsters in tank with this disease contract other infections that make them sick and eventually die (and can also make people sick eating them). A good restaurant would discard diseased and dead product, not try to serve it, and at top dollar. The restaurant compted the meal for me, but I was struck by the fact that Red Lobster serves diseased food product (and at a premium price), of obvious poor quality, and which may feasibly cause foodborne illness. The management was prepared to explain away the issue with nonsense. We also guessed that the crab was also a lower grade but served at a higher grade premium price. My companion had a mix of crab legs, and found that the meatiest part of the king crab legs were cut off, and there was thread-like think meat inside the remaining legs on his plate. The waitress quickly said that she would get us replacement crab legs, and that the "skinny" legs had been a problem with other customers. The other issues we had seemed pale in comparison, but included lobster bisque that looked and tasted like American cheese soup, and skimpy entree sides with high upcharges. Our waitress was helpful and pleasant, which was the only positive experience we had that night. Red Lobster used to be a wonderful place for a special meal, with good quality food, great service, and good memories. In the past we didn't mind paying a premium price for the experience. Unfortunately Red Lobster has changed for the worst, and not only will we not be returning to this Vestal Red Lobster, we are rethinking going to any other Red Lobster restaurant. read more

Wednesday afternoon 2/28 @4:30+/-. The place was crowded. I cannot understand why. Their home cooking must be toxic. My wife and I ordered the Bar Harbor Lobster Bake. Having been to Bar harbor, Me, the name is a travesty. I tried 1 shrimp and had it taken away. The wine sauce was wretched (according to my wife every thing tasted the same, like the wine sauce. It may as well have all been bread slices). The Lobster Fest was substituted for me. The lobster tails were difficult to cut with the knife provided, a butter knife; and chewy, absolutely without flavor. The 'butter' dip for the lobster was, apparently, water with a hint of lemon and a smear of grease on top. The pilaf was crunchy, beyond al dente, and the fettucini, cooked well but without any topping - butter, sauce, or otherwise. To call the coffee dishwater would be to compliment it. Undrinkable. It was a disappointing experience, not to be repeated read more

what is there to say? its red lobster. the staff is really really sweet and very attentive. the manager knows his shit and keeps on top of his staff which i appreciate. the food is good and any time i have ever had even the smallest problem they went above and beyond to fix it. read more