We requested a quote for repairs or replacement of 2 decks, one elevated leading to a lower deck…read more First appointment cancelled, second appointment the estimator shows up 30 minutes early for the appointment then leaves 15 minutes BEFORE the actual appointment time. And it is our fault because we did not sleep at the house being renovated so we would have been there when he showed up long before the appointment time and did not even bother to stay until that scheduled time, didn't even bother to call or text before they left!?!?! I WOULD NOT DO BUSINESS WITH THIS COMPANY!! IF THIS IS HOW THEY TREAT A QUOTE IMMAGINE HOW THEY WILL TREAT THE CASH YOU PAY THEM!!!! Henry Jameson Mr. Nathan M. While I can appreciate your response, that is simply not factual! The appointment was for 8:00am. My daughter was there at 7:50am. and you estimator had been there and long gone even thought Mrs. Mina said he waited 15 minutes. I have the text messages on my phone to prove what I reported, they are attached below. My review is 100% accurate and anyone, in my opinion, that would use your service does so at their own risk!!!!

Do not hire this company. Hector, the "main" contact cannot be reached. He is constantly…read moreunavailable, out of town or in meetings. This company is responsible for breaking my granite countertop on my outdoor kitchen. It broke in 3 places, smashing my 3 cacti plants. They claim no responsibility. They were hired to re-do my brick. They fired their first crew because the crew wouldn't show up. The ladies in the office were nasty and rude to us. Hector wouldn't and couldn't be bothered to come look at what was happening. We now have bricks falling off and are being told that it isn't their problem.

Briar did an excellent job repairing my deck. He has the training and experience, which are…read morereflected in his skill level, to make an old deck into one that looks brand new. I am so happy with the quality of the work that he did and the price that he charged. I highly recommend him to anyone who needs to get their deck repaired, or other work they require. Jan

What my family thought was an honest hire, turned into an incomplete job. The owner told my family…read moremembers he would be back to finish the work but instead, didn't return multiple follow up calls or texts (his voicemail is also full). He had no problem cashing their check, however. I see I'm not able to reply to your message. In response to your post below on October 21, 2025: I appreciate your response but please note, the work was not finished. My family members are waiting on the final board you did not have during the initial repair. The hearty check they wrote was cashed the evening you left their house. They have documentation of this transaction. Three live conversations took place between you and a family member and you had stated on all three occasions you would be back out to finish the job. They have not seen or heard from you since, after multiple attempts to reach you. They also have documentation of the calls and texts. You are correct, additional work in the future was discussed but based on the way you are conducting business currently, they will be looking elsewhere for assistance.

Tom is a great businessman, honest, good communication, reliable to follow through. He came out to…read moregive an estimate for my deck repair. He's one of 3 businesses actually licensed in Colorado Springs to do deck work. Not only is he qualified but he also beat the price of every other company I interviewed. He listened to exactly what I wanted and delivered. He replaced 12 joists with pressure treated wood. He built a custom gate with special order locking latch. And just to be a nice guy he removed an old satellite dish that was anchored to the deck. All was completed EARLY despite a random spring snow storm. The paint matched perfectly and they reused old screw holes so that the trexdecking looks like its original install. When I build my dream house, I'm calling Tom to build the deck. His crewmen Jessi and Shane did a super job and I'm very happy. Photo is of the custom gate before it was done being painted. I was just so happy with it I couldn't wait to send a pic to my husband.

We interviewed a total of 3 local deck builders and agreed that Colorado Springs Deck Builders…read more(which is also T Anthony Construction) had the best deal for what we wanted. Although Tom initially came across to us as more of a sales guy, he was very knowledgeable and provided some good ideas and suggestions (ie, size, paint colors, etc), listened to and answered our questions, gave us some time to mull over the contract and ask questions, and left us some composite decking samples. He also automatically included some features that the other guys didn't at the basic price, including CSDB's signature beveled corners. On the city's Regional Building website, Tom's license and insurance status were verified, and we could also see that our permits, submitted plans, and inspection status. Our schedule was bumped to occur two weeks earlier than planned (a great thing for us) as another customer apparently needed to delay their start. As ours was to be a basic 12x16 deck 4' off the ground, he had only two workers show up every day. They parked their equipment trailer in our side yard, and they were courteous and never needed to come into the house for any reason. They also played music, but we couldn't hear it from inside and the neighbors never complained. The reasons for one less star is for three minor things: although they cleaned up nicely after finishing up, we felt there was an abundance of leftover stray nails laying about the yard and every day for week we kept finding new ones; we saw two or three face screws that were missing on the decking, but Tom remedied that on the final walk-through; now one of screws on the railing has come loose in the last week and we'll have to get Tom to come out there to make a quick fix if we can't resolve it ourselves. Other than that, we are still extremely happy with the beautiful deck and happy for the price we paid!

John was responsive, on time, and knowledgeable. He came out on short notice and did a great job…read morediagnosing what was wrong. He will be my first choice if I need something else done.

My deck was falling apart and John came in and redid the entire thing within three weekends. He…read moredid a great job. It looks wonderful now, and I'm so pleased with his work. I had two other quotes, and he had the best prices, and service. He's a great person, and I would recommend Improvement Pros to anyone. I am %100 percent satisfied. Debbie Michaels

Our deck looks amazing! The guys were here dawn til dusk and worked so hard to get the job done!…read moreWent above and beyond to make sure everything turned out just right! Also, Mike was so good at staying in touch with us through the whole process. Thank you, New Creation!

So happy. They were extremely professional, thoughtful and the finished product was exactly what we…read morewere hoping for. Everyone was great to deal with

Had a great experience with O'Leary and Sons Decks. Honest guys, solid workmanship, and the deck…read moreturned out awesome. They paid attention to the details, showed up when they said they would, and made the whole process easy. Definitely recommend them if you need deck work done.

O'Leary & Sons did major repairs on our 20-year old deck. Tim and his team were a pleasure to work…read morewith -- professional, punctual, and detail-oriented. My repaired deck is beautiful, sturdy, and back to its original glory (with some upgrades). Highly recommend!