Kelvin fixed my shower and it works great! Kelvin arrived at…read more8:30 am on time and had the replacement part on the truck. Total cost around $300 which was okay with me and less than a previous quote from another company by $200.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

Quick response time. Friendly and knowledgeable service technician (J.D.). I trust them to complete…read morethe work whichever direction I decide to take the project. Would recommend.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Bill and Mo at E Z Flow Plumbing deserve every one of these five stars! From start to finish, their…read moreprofessionalism and expertise were outstanding. What truly stood out was the genuine care and family-like touch they showed toward my daughter and me throughout the entire job. They took the time to explain everything clearly, worked efficiently, and made sure we felt comfortable and informed. Their honesty and fair pricing gave me complete peace of mind--no surprises, no pressure, just real integrity and quality work. It's rare to find a team that combines skill, kindness, and trustworthiness the way Bill and Mo do. I'm incredibly grateful for their service and will absolutely be calling E Z Flow Plumbing for any future needs. Highly recommend!

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

This guy is a menace and should not even be allowed to call himself a plumber. I just had ABC out…read moreto check a leak in the tankless water heater Jason installed for us (over $3,000 four years ago) and they inform me it's been installed incorrectly and not up to code in multiple areas...will be $1,100 to get it correctly installed. This is on top of the immediate leak we had in the irrigation system he fixed for us right after the water heater install. For that, we had to have another company come out and correct his mistake - they said once again he failed to use the correct part. He never refunded the $600 we were out on that repair. How is this guy in business? Thanks to my home warranty for putting me in touch with the absolute worst plumber available.

After our water heater drain valve suddenly blew off and soaked our garage, we were assigned…read moreValiant to perform the work to repair (ultimately replace) the water heater. After I read the reviews here, I was extremely concerned and considered calling HWA to request another company. However, we were in a bind with no hot water and company arriving the next day. We were told by HWA, that they would be out first thing the next morning. When I hadn't heard from anyone by 9:30am the next day, I called and spoke to Jason. He said he had other jobs and could not be there until between 4 and 6pm. Again, I was worried and a little annoyed. However, Jason showed up when he said he would, diagnosed the situation and spoke with HWA for a while. He said he could not complete the replacement until two days later. Not what we wanted to hear, but we were thankful to have it covered (minus the cost of bringing everything up to code - totally understandable, which we discussed and I approved to HWA prior to any work being completed). Jason showed up on the day and the time when he said he would. They had everything up to code and the new heater plumbed in about 1.5 hrs. He walked us through the new heater, code updates, how to operate/maintain the heater and how to prevent sediment buildup going forward (we're relatively new to TX hard water). Overall, Jason and Kelly showed up when they said they would, performed good work in a timely manner. I'm not sure how my experience was so different than some of the others on here, but I'd like to say ours was as positive as it could have been (when dealing with plumbing issues)

Miguel and his team were outstanding with our very extensive plumbing project which required…read morereplacing all of the corroded cast iron pipes underneath our duplex. It required tunneling under the home, putting in all new pipes, and packing everything tightly back in. They were able to get the project done 2x as fast as two other companies quote and they were able to provide a much more affordable rate. We couldn't be more impressed by this company's expertise, quality of work, and transparency. Would highly recommend them for any and all plumbing projects!

I have a commercial suite that needs to remodel. My previous general contractor abandoned the…read moreproject in the middle. That contractor hired Miguel as a subcontractor for the project. I am glad I got Miguel's contact to communicate with him directly to continue with the plumbing job. He did to extension for the water pipe for a new sink and for a washer. The old suite does not have these. He saved my life during this difficult time. He was very responsive when I asked questions on what was needed to be done. He helped me get through all the inspections from the city. He asked his employees to show up right away and got anything that I asked for done quickly like installing the new sink and toilet, fixing the damage on the drainage, and fixing the toilet leaking. I can't thank Miguel enough for all the emergency help he did at my suite. Miguel's team did a great job at my suite. They even fixed things for me on the weekend as it is really hard in general to ask companies to work on the weekend. Dealing with city of Austin in construction is hard from getting the building permit to passing all the inspections. Miguel has experience with it and understands well how the city works. I trust that Miguel can do a good job in residential plumbing as well. I would hire him for any plumbing related job later. Highly recommended!

Great experience working with rooterman. Flexible scheduling and experienced and friendly plumbers…read more Jay helped us swap the water softener to a new one.. No hassles..

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Exceptional O & Plumbing Service Experience…read more I highly recommend O & M Plumbing for any plumbing needs. In particular, Chris F. has consistently demonstrated exceptional skill and professionalism on every project of mine. His attention to detail and commitment to quality workmanship set him apart as a truly outstanding plumber. Project Background I recently purchased an older home, full of charm and distinctive bathrooms. However, I encountered a leak in the master shower that required the p-trap under the shower drain to be replaced before new tile work could be completed. My concern was that reconnecting the new p-trap to the antique cast iron drains in the foundation might cause the cast iron to crumble. Chris F.'s Approach and Solutions Chris came to the rescue, using a camera down the drain to evaluate the situation. He explained the difference between what was probable and what was possible, providing two bids: one for the probable good case and one for the possible problem case. Having used Chris before with excellent results, I trusted his methods, which are always the least intrusive and focused on effective access. In the worst-case scenario, Chris would need to cut and excavate a 2' x 2' hole in the foundation around the shower drain, then tunnel no more than five feet under the foundation from that access point to secure a solid connection to the iron drainpipe. In the best-case scenario, he would only need to excavate a 2' x 2' hole around the shower drain to replace and secure the new p-trap. He also showed me pictures of his past work for reassurance. Successful Outcome Fortunately, the best-case and probable case prevailed. While fixing the p-trap, Chris also discovered an unrelated drain leak under the foundation, which he repaired at no extra charge. I felt I received excellent value for the service provided. Professionalism and Work Quality Chris left the work site clean, as he has always done in the past. He and his co-worker collaborated well, using a small and quiet jackhammer designed specifically for plumbing foundation work. The new drain looks beautiful, and I can confidently proceed with the new tile work, knowing that the unseen part of the shower is sound and affordable. Appreciation Thanks to O & M Plumbing for introducing me to Chris F. and Mike. Both are good and considerate professionals, and I am grateful to have them working in my home.

We had a great experience with O&M Plumbing. Our home is pier and beam with original cast iron…read morepipes, and they found a crack in a P-trap during the inspection. They clearly explained the issue and gave us two options: a quote to replace just the P-trap and a separate quote to replace all the pipes since the cast iron was corroding. What stood out was that there was absolutely no pressure to upsell. They took the time to answer questions and let us decide what made sense for our situation (we chose to replace all the pipes). They were responsive, courteous, and showed up on time. The work was done efficiently and professionally. A big shout-out to Andrew, Landen, and Ben--they were fantastic to work with and made the whole process smooth and stress-free. We'll definitely be using O&M Plumbing again and would highly recommend them.

I chose Daniel's Plumbing & HVAC in September 2025 for a full HVAC replacement. I went with them…read morebecause their customer service seemed great during the sales process, and they promoted a strong warranty and service plan that was included in the price. Unfortunately, the experience didn't really live up to those expectations. The installation itself didn't go as planned. During the initial appointment, measurements apparently weren't taken correctly. When the installers arrived, they realized the system wouldn't fit as expected and had to cut out part of the ceiling to make everything work. Because of this, the installation took much longer than expected and they had to come back another day to finish the job. About a month later when I tried to turn the heat on for the first time, the system didn't work. I had to call for a service appointment, and the technician discovered that the system had never actually been turned on by the installers. The tech initially tried to charge me around $100 for the visit, which I pushed back on since the issue was clearly related to the installation. After some discussion they eventually agreed not to charge me. Now that it's tax season, I've run into another issue. One of the selling points during the sales process was that the system would qualify for energy tax credits and rebates. When I started filing my taxes, I learned that the IRS requires the cost of each component to be itemized. However, my invoice from Daniel's lists everything as one lump sum. For the past couple of months I've been calling Daniel's trying to get an itemized invoice or clarification so I can properly claim the rebate. Each time I've been told that Adrian would call me back, but I never received a return call. Today I finally spoke with someone who told me they will not provide an itemized invoice and didn't really have any solution. The whole experience has been frustrating. The sales process and promises were great, but the follow-through has been disappointing. Between the installation issues, the system not being turned on, and now the lack of support with documentation for the rebates they promoted, the customer service just hasn't matched what was advertised. I'm not sure I could recommend Daniel's based on my experience. If customer service and clear communication matter to you, that's something to keep in mind.

We scheduled an appointment for an estimate and received an initial quote via email. After…read morementioning we had a more competitive offer from another company, the same Daniel's estimator provided a secondary revised quote with a lower price, which ultimately led us to choosing Daniel's for the repair. The job itself had to be rescheduled on short notice and we were accommodating to the request. However the work was completed well and the technician was friendly and professional. However, the issue came with billing. The invoice we received did not reflect the most recent discounted quote we had agreed to. We contacted the company multiple times and were told each time that a manager would call us back, but we never received a response. After several follow-ups and no resolution, the situation escalated into a frustrating phone conversation. In the end, we felt it wasn't worth continuing to pursue and paid the higher amount, despite it not matching the agreed-upon quote. While the quality of the work was good, the lack of follow-through and failure to honor the quoted price left a very disappointing impression. We were not in pressed with the professionalism of the front office and warn patrons to be weary of estimates.

Johnny Rooter Plumbing is the best. I called them after hours and they got me on the schedule…read moreASAP. They came when they said they would, they fixed what they said was wrong and they charged a reasonable price. This is the place to go for any needs that you may have.

Fast fair friendly and dependable. Experience you can't trust and integrity you can rely on.read more

Martin was great. He immediately found the problem and showed and explained to me what was going…read moreon. Great job and very professional.

Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.