We had a visit that explains why they've been in business as long as they have. We'd looked online…read morefor couches from more than a few sectional companies but reading reviews would never buy something we couldn't try for ourselves. We sat in almost every couch up the street at West Elm, and came away underwhelmed, seemingly a lot of furniture is made for just looks. We sat down in the first couch we saw here and the difference was like night and day - immediately it was clear Basset is still building furniture for human use. We ended up with a timeless looking sofa and ottoman in a sharp green velvet that we'll have to plead with our cat to maintain. The owner of the store is helpful, with a good sense of humor and not pushy. We walked away with a good deal without needing any holiday coupons or sales and no created urgency. Great to know they're right up the road - highly recommend for anyone in the area burned out with third party drop shipping and the glut of middling quality mid century modern sh*t.

Thanks Thanks Very…read morehelpful, knowledgeable, good advice and pricing, very nice. Pleasant visit. Highly recommended.

I ordered an area rug in this charming store and had the best experience with sales associate,…read moreLise. She spent time discussing fiber materials and was very patient as I "tried out " various rug samples in-store and took sample squares home. I never felt pressured to buy something so I took my time shopping around and viewing the samples in my home. As a result, I wound up with a beautiful S&L rug. I look forward to shopping in this store in the near future.

I had an outstanding experience working with Maralyn H. at Serena & Lily. Her design expertise is…read moreexceptional--she has a true eye for creating a cohesive, elevated look while still making everything feel livable and tailored to your space. She was incredibly helpful in guiding me through fabric selections, providing thoughtful recommendations, and making sure I had the right samples in hand to make confident decisions. She also went above and beyond to ensure I was able to take advantage of current promotions and sales, which made a meaningful difference. What really stood out was her responsiveness and attention to detail. She was quick to reply, thorough in her answers, and consistently proactive in helping move things forward. At every step, she made the process feel easy and well-managed. If you're looking for someone who combines strong design sensibility with excellent customer service, Maralyn is an absolute standout. Highly recommend working with her.

My rug has been shedding for almost a year. It fills my vacuum every time and little threads are…read moreeverywhere. I was told it would stop shedding after a couple months. I like how it looks but not worth it.

I'm shocked people shop here. The furniture looks nice, but its poor quality. You sink in the…read moresofas, and not in a comfy way. The tables are all scratched, which happens in a showroom. What should not happen is tables easily scratched by fingernails. Yes, I tested their scratch quality to determine what kind of finish was on the wood. The staff is very nice and helpful. But honestly? Head to another furniture store. If you need a table or chairs, visit Just Tables and Chairs in Haverford (those tables passed the scratch test). If you need a sofa or bedroom furniture, check out...anywhere else. You're paying for the name here but getting Ikea quality.

Incredible selection AND very personalized guidance and help. We've shopped here a few years ago…read moreto furnish a new sunroom addition and have been enjoying the resort like style in that room since. This past winter we needed to replace outdoor dining set, pool lounge and seating areas along with tables and umbrellas. With Zophia's help and guidance (and patience) we were able to have the outdoor we could NOT have dreamed about. Everything was delivered in the spring and we've been enjoying it all summer long, with family and friends too. You get what you pay for and with Tropicraft they certainly adhere to that with the quality of the products they carry AND with their service too!!

I was in need of some pool furniture so I decided to stop off at Tropicraft Furniture…read more Tropicraft Furniture is seasonal so they constantly move to different locations. Last year they were in Bryan Mawr. Now they are in the former Ardmore Movie Theatre. They have a large supply of outdoor umbrellas, outdoor chairs and a few different types of coolers. I ended up purchasing 3 outdoor vanilla umbrellas and an outdoor portable cart, which I can use to transport food to my pool. The staff here was really kind. They quickly help and politely came over to me and helped me find what I needed. They also helped me load everything into my car. Price-wise this store is pretty pricey, but they had some discounts available. For example, they were having a 10% off sale for Father's Day. Altogether, this is a great store for summer furniture.

I had a very expensive custom sofa made by host and it was not made correctly. There are numerous…read moremistakes made and the owner refuses to do anything about it. DO NOT GO TO THIS STORE.

Great selection of higher end furniture, clothes and household goods. The staff is always friendly…read moreand helpful and their prices are reasonable.

I appreciate a secondhand store where the goal is not to try to squeeze as much money out of…read morecustomers for used items, but to simply sell donated goods at reasonable prices in support of an important cause. Bryn Mawr Hospital Thrift certainly fits the bill. The first floor of the store is all household goods and furniture. We marveled at the very low cost of the china cabinets, and my daughter lamented that the store isn't located in Chicago where she is trying to furnish an apartment. The second floor is all clothing. Even though they have labels for children and men's clothing, about 80% is for women. The clothing is quite well-organized by size and type, so it's easy to home in on specific styles. The clothes are clean - the shirts that I purchased seemed to have been professionally laundered and pressed. There were some high-end designer labels in the mix, but they weren't priced any differently from other clothes in the same category. I came away with two dress shirts and two ties for $11; in all we spent just $23 for a fair number of very nice items. Staff here isn't terribly friendly but not rude either. All in all this is an excellent store with lots of choices and outstanding prices.