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    RedSilk Media Group

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Ask the Community - RedSilk Media Group

    Campus Crossings on Highland

    Campus Crossings on Highland

    (21 reviews)

    BEWARE!!!! I moved in August 2021, My apartment was poorly cleaned with prior tenants items still…read moreremained in cabinets, washer,and dryer. Also, carpet was not cleaned with multiple stains. Several major appliances were inoperationa;l stove, refrigerator, dishwasher, and air-conditioner. Along with ceiling fan and kitchen sink faucet sprayer were in- operational. I immediately knew my apartment was not ready for movein. I asked for another apartment; however, I was informed that it was not another one available. Instead I was assured that maintenance would complete all deficiencies for my new home. Update. Currently, after numerous of maintenance requests and excuses I am still faced with deficiencies that are unacceptable such as the bottom of refrigerator holds water from leaking inside and runs on my floor and I hear loud noises coming from it throughout the day. I have dealt with food spoilage! Also the carpet still has not been cleaned, yes I am forced to live on prior tenant germs during COVID! The most disturbing issue is that management does not response to my deficiencies concerns. Instead they have turned a deaf ear I even asked to be release from my lease since the apartment complex is NOT committed to the responsibilities. I was told that's not possible, while I am left to continue my responsibilities of payment $1,100.00 monthly. Which I have paid on time regardless of poor service.

    I hope you NEVER need to reach maintenance at the Campus Crossing at Highlands after hours. They…read morelocked my son out of his apartment even though the rent is being automatically withdrawn from my account. He came home for a month and went back to a changed lock. We called the emergency number listed and they told us maintenance will call us in 15 minutes, 5 calls and 6 hours later, I am still waiting. There was no communication on the portal or emails alerting us to the fact that they were going to change the locks for reasons that we have no idea. Very poor management and communication. Renter beware!!

    RedSilk Media Group - marketing - Updated June 2026

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