These folks are absolutely GREAT to work with. Their selection is the best in the area. Michael and…read moreI are remodeling our screened in porch into an indoor - outdoor garden room in a Santa Fe style. We needed to find beautiful natural stone veneer as a surround for our fireplace. Our fabulous general contractor, John Schull, recommended we go here as well as a couple of other places. We looked at their display and found a couple of possibilities. Henry Basilbird Cisio, the owner's grandson, was helping us. He said, "Let me do some research and see what I can find." Two business days later he emailed us the perfect natural stone veneer. Now THAT is great customer service.

I am not one to normally give a bad rep to someone, however I really want people to know about an…read moreexperience I had recently. I purchased rock for landscaping from a local company in Phoenix, OR. Leave Your Mark When I started working with them, they were extremely nice, helpful and accommodating, I was excited to write a rave review to them after our transaction was completed. Then they delivered the rock. It was full of dirt. The owner Pete, personally came out to our house to see it for himself. He was mortified and very apologetic. He said he would pay for the time my landscapers spent cleaning the rock. He said they would pick it up and deliver new, clean rock next week. This is where it goes bad... he calls me later to say, you can have it free if you want to rinse out the dirt. I agree, unwillingly. He calls back 20 minutes later to say, actually, I will pick it up. Come to find out he sold it. So he would rather go back on his word for $145. So I am not very pleased with him at this point, so I said take it back. He is now not sure he can deliver clean rock next week. When his employees picked it up, they gave me a hard time saying the rock was perfectly fine etc... pretty much being jerks and they end up selling it to my neighbor (which I am glad she got it for a good deal, no delivery fee.) Pete, the owner walks away without paying for the landscapers, he promised to pay. Conclusion- ACCOUNTABILITY, I cannot say it enough. As nice as this local company may seem, be careful of their promises. They do not tend to keep them. I felt lied to and I was accused of lying. When he dropped off the money, he said to Ross, "I am not paying for the landscapers to lay down the weed cover." So he shorted us $20. Note... the landscapers had the weed cover laid down over a week ago.