Great place to live. Very quiet,no nonsense,no gang activity,drug free nice living. very clean…read more great owners and management. priced just right.

The apartment is small for what you pay for. They don't de-ice the stairs in the winter or shovel…read moresnow. I fell twice. You call them to fix something and it takes a long time and they do a crummy job. There is also a mouse problem. Do NOT recommend!

Great small 12 unit complex nestled in the middle of historic Las Vegas, New Mexico. The first…read moreVegas! Each apartment has a beautiful view of the nearby mountain and the grounds are surrounded by tall pine trees.

Yes! I was looking for a special place and I found it here! I walked in wanting hot chocolate; and…read moreleft wanting everything! I was greeted at the door by the lovely dog, who I have to guess is named pearl, as she wears strings of them. She was so sweet. I found out where to get a massage. Here. I found out where to get local recommendations. Here. I found amazing food, genuine people and a lovely garden that I could spend days in!

I HIGHLY RECOMMEND THIS HOTEL!…read more This is not what you would expect for a historical hotel! The service was above and beyond my expectations. The room was very cozy with fresh new towels and bed linens new mattress. Do remember that it is a historic hotel so the rooms will not be the size like new hotels. The service we got while there definitely gave me a home like feeling from the owners who I can tell put there heart into there service to provide a good stay! O the coffee was wonderful and helped keep me going each night while on night shifts during the Calf Canyon fire. The have definitely picked a great brand of coffee to service which has me looking to order some for home. Didn't get to try it but there is also a sushi bar there to. THANK YOU FOR THE GREAT HOSPITALITY!

AWFUL management. Rude. Very expensive for what you get. Apt was disgustingly dirty when I moved in.read more

San Juan Village is actually a pretty nice place to live. It's newer than most buildings in the…read moresmall town of Portales. The rent is higher than average for the area, but it makes up for it for the clean mini gym and pool. My one star is directed at the staff team. The ladies at the front desk are not friendly and generally behave as though they couldn't care less about you. I have worked in the field of customer service, and I believe that if your job is to deal with customers, you have to BE NICE and treat them with respect. You have to greet them, smile, and ask them if everything has been good. They are your guests, and guests should feel comfortable at the very least. I felt as though they wanted to rush me through the renting process and secure my money as quickly as possible. All of my interactions with them have left me with an strange air of discomfort. Half of my security deposit was taken for "bathroom cleaning" and returned 4 months after I moved out (which I believe is unlawful. landlord laws require a 30 day security deposit return), and my email was ignored when asked to clarify. No regard to the tenant's feelings at all. They would benefit from learning social-emotional intelligence and a lesson in kindness/concern for others. If you have the choice, choose another place. Pick the dorms, even. If you absolutely need to be close to campus or there's nothing left? Try to limit your interactions with them as much as possible.

DO NOT RENT FROM COLONIAL REAL ESTATE!!! This company is not to be trusted and preys on military…read morefamilies. They tried to charge me over $600 when we moved out. They lost our paperwork showing we paid our pet deposit and we were charged exorbitant amounts for things we were not told we would be charged for at the move-out inspection. When I tried to contact the property manager about the charges, he was incredibly unprofessional. He would repeatedly dodge answering my questions and never provided proof (receipts) for any of his charges. After a month of back and forth, and a letter from an attorney, I finally received my deposit back, but it was still the incorrect amount. Save yourself from being taken advantage of by this company, rent from somewhere else! Also, if you are a homeowner, do not lease through Colonial Real Estate! There was water leaking from my ceiling and it took 4 phone calls before they finally sent someone over to look at the house. By then, there was severe water damage to the ceiling. If they had responded sooner, the ceiling wouldn't have been ruined.

I can't say enough good things about this company! We had to get a temp apartment while waiting for…read morebase housing and they were more than accommodating. They were so nice and helpful and answered all of our questions. Our apartment was small and in a sketch place but we had zero problems there and the neighbors were very very kind. The people at Colonial were very helpful whenever we had issues submitting our rent online and just agh I literally can't say enough how wonderful they were. We were able to get a shorter lease from them if we needed but ended up using our full 6 months. Moving out was so easy we packed our stuff got the carpets cleaned (per the lease) they even provided us with a list of carpet cleaners that they have used and recommended which made it even easier on us! And then after they came and the inspection was short and sweet! Today we got our security deposit back in full and they even wrote us a nice note on the check saying "I hope we can be of assistance in the future, thank you". Which just really meant a lot. If you are military and are waiting for base housing I HIGHLY recommend looking for an apartment or home or even if you want to live off base in general, using this company! Their office is easy to find and they are such a friendly group of people!