Disappointed! We decided to hire Odette for our first delivery which happened at end of June 2017. Our decision was mainly based on the pain and stress management techniques for labour she claimed to master - my wife was very nervous about her first delivery - and to have support in the decisions and choices to be made when at the hospital. Unfortunately we were so wrong. Odette didn't turn up to our flat once labour started to help my partner managing stress and pain - as she said she would have done during her "sales pitch". She arrived at the hospital about 11h after we had been admitted and over 9h after even NHS deemed appropriate to offer us a one-to-one care with their midwife!! In the meantime, my wife had already been recovered in the labour ward, received epidural and been induced (all decisions we counted on Odette to help us dealing with). By the time Odette came around, her support was useless. Not just this. When we were still at home first and at the hospital later and we started asking for her support, she was available via chat and call but started pushing back on her arrival time saying she only comes around when labour is fully established - thing we had not at all been informed before and even then she arrived way later... As a result my wife felt she had been let down by the person she chose to rely upon and I had to manage not just her pain and stress but her disappointment and augmented anxiety on top. That is why i say hiring Odette's was not just useless but detrimental. My wife's disappointment was such that she didn't even want to see Odette for the 3 follow-up visits we had already paid for - the non-refundability of the upfront fee being the one point she definitely fully delivered among all her promises and contractual obligations. Would you hire a private midwife who comes later and offers less care than NHS ones? My take, i will stay away from her as i don't want to risk another big disappointment at a high upfront cost. read more