Worst branch ever. The ATMs are always down! None of the "desk" workers even say hello when you…read morewalk in to use the indoor lobby machines.

Never thought I'd review a bank but today's a special day! I had the pleasure of dealing with Lindy…read moretoday and she was very helpful as well as courteous! She resolved both mine and my grandmother's issues in a timely manner. My issue was a bit complex and she went the extra mile to make sure I was satisfied before leaving. The many times I've called Chase customer service headquarters nothing was resolved, thank goodness this branch has bankers that knows what they're doing.

I have been doing business in New Orleans for a few months and I needed to open a business account…read more Because of the "Small Bank" feeling I heard about combined with a negative experience with a large Bank (See review) I Gold Cost Bank. Though I opened my account at another Branch I have received stellar service at every location I have had the pleasure of patronizing. Today was special. I was in Chalmette and went into the location at 8216 Judge Perez Dr. As I concluded my business I asked was there an issue with the phone App because I would not load on my phone for several days and any of my accounts. Stacy B., an Operations Officer asked to see my phone. She worked with that Note 9 for almost 20 minutes until she had it done. I am huge on Customer Service and believe that it starts on the front lines and with those who most see within your company. This was not in her job description but she took extra steps to make sure that all my Banking needs were meet. Today they were meet above and beyond my expectations. She handled my many thank you's as, (No thanks needed it's part of my job). I can't say enough. Thank you Stacy B. for your Service, I hope the Bank knows what a special Employee they have.

From the owner: Gulf Coast Bank & Trust Company offers several personal & business banking services to the…read morecommunities in Baton Rouge, New Orleans, and surrounding Southeast Louisiana areas. Banking services include checking and savings accounts with online and mobile banking options as well as personal loans, home loans, business loans, and trust and brokerage services. Our mission is to strengthen our relationship with our customers by combining the values of old fashioned community banking that focus on individualized customer service with innovative, competitive banking products and trust and brokerage services. Simply put, we are The Bank That Cares About You!

Capital One is worse than Chase, which is pretty bad. The staff at this location are nice and…read morehelpful, but the company management as a whole brings all locations down. The closure of locations, the move to cashless, the lack of upkeep/development of the locations since Capital One wants to be online only. This location is in a convenient path for me, but the ATM always has ridiculous wait times. I've had friends with show stopping account problems where they got locked out of their money for significant amounts of time. Do yourself a favor and find a trustable local bank.

Not having gone inside, I can & will only comment on my "drive-thru" experience. (Although, the…read moretime I sat in line to use the ATM was extraordinarily long). Two thumbs in a circle & then down to the ground . I prefer to use the ATM while in my vehicle, for various reasons i.e. safety, comfort, laziness (I'm not ashamed to admit it, hey admission is the 1st step) BUT had I known this was the case, I would've used the walk up!! Ok so my issue: ATM machine in the regular teller drive thru lane. This ranks up there with the two teller systems in one teller lane (so if I finish my transaction before you & I'm behind you in my car, I'm stuck!!!) I mean really... They need to renovate this ASAP!!!! LUDICROUS!!! THIS experience should receive a TRILLION ZEROES. -------------------------------------------------------- Update: waiiiiiiiiit after 30 minutes waiting (because the guy infront of me sent the carrier back 4xs... The lady in the car behind me exited & screamed to him "thats 4xs") the dangum ATM Machine was broken!!!!!!! #amibeingpunked????

Rating: 10/10 This…read morebeing the only branch in town, I was hoping it wouldn't be swamped. I was pleasantly surprised at how efficient it was. Located on the West Bank, Navy Federal was a quick in and out due to the great staff.

I visited Gulfport MS location. Customer Service Representatives really questioned me about my…read moreDeposit. What/Who Sent It/How Much/Why/How you sending it. I sit in lobby until 5:00 pm., to see if deposit comes in. Due to the Internet System was down. Manager told me, It Is A Crime To Sit In Lobby. Ridiculous. Plan on going to upper management.

Can I be okay with this branch of this money sucking entity? Yes. I truly have to keep in mind…read morewhat environment this location is in. I am used to quite sterile bank personnel, but being that this is New Orleans, people in there are smiling and taking it easy! Good customer service aside, the people inside makes sure they get the people in the lobby moving through quite quickly so they can get to their personal task at hand. You rarely see 2 atms side by side so close, but that is the type of place you are at when you come here. This place is friendly and convenient...even though they work for an evil, evil sort!

Get your cash, give your cash, or borrow some cash all in one convenient west bank location…read more Can you be sentimental about a bank branch? I can. This Chase is the branch I've been coming to since before I could drive. I got my very first car loan here. Deposited my very first paycheck here too. Ah the memories. Enough of that garbage, on to the review. This Chase is somewhat unique. The tellers are located upstairs and the drive thru area is underneath the bank. It's kind of like being in a tunnel when you use the drive-thru. There's also a more traditional drive-thru, but for me, I dig the tunnel. The upstairs area is where you go if you need more extensive help, to get a loan, medallion signature, etc. I still remember my excitement sitting there with my dad as the loan officer handed over that check for my first car purchase. Looking back I wish my car note now was only $125 a month like that loan. In addition to the areas I just listed, there are several ATMs on site and most of my experiences lately have been those machines. They are located around back and there are two actual drive up ATMs. The area is free from debris, well lit and seems pretty safe. I'd avoid visiting them at night as they're set back a bit from the road and a robbery could occur without traffic seeing you, but visiting any ATM during dark is more dangerous than daytime. If you're in Algiers and need a Chase Bank, come here.