Efficient professional timely knowledgeable friendly intelligent affable industrious consistent…read morefair local compassionate involved in the community problem solvers never failing loyal bankable folks who are good at what the do. I've been baking here since they opened and sad to say I've caused them more incidental problems than they ever caused me. Any time I need anything I call RHONDA on the phone and she either jumps on it with both feet or advises me what steps to take. All those folks in Italy what been having all that trouble with that tower in Pisa ought to call Rhonda. She'd straighten em out right quick.

Great local bank - they know their clients/customersread more

no fraud dept. Only if you have overdraft protection and to see who is generating service charge…read more$35 D

Had a savings account there and a car loan . They were crediting savings deposits to my car loan…read moredespite being clearly labeled which account to deposit them to !!! I finally got that straightened out and then they lost a $500 check to be deposited in savings . A month later it clears my checking account and causes an overdraft . Avoid this place !!!

I've banked with wells fargo for years, but they failed to listen to me when I asked them to not…read moregive a contractor the remainder of his money due to the quality of work that was produced and the job being incomplete. They took it from him, and then gave it back after I authorized them to not give it to the contractor. Bottom line: it's my money, not Wells Fargos. They should have listened to me. I'm now planning to move to a new bank. Thanks Wells Fargo.

Worst scammer bank . The service is poor. They need to get more people that speak English instead…read moreof the foreigners that don't understand what's going on what they really do because they are actually the scammers.

I opened account today and somehow the login information for reset password I don't have the…read moreaccount number yet so I can't login

Shawn did great with expediting the process , he was personable and friendly. thank you!read more

Taiefur Rahman made everything so much easier with helping me with how to work the Zelle,…read more replacing my CHASE bank card, and depositing money as well. He just made the whole process so much more easier and I just really love this CHASE Bank because of people like him that I actually care about the customers and make it easy especially for somebody like me that was not sleeping at all the night before he made it that easy for me to understand on my no sleep brain so I really appreciated that!

everyone at this branch was very nice and very helpful. Specifically, however, we met with Justine…read moreover a two day period to resolve an issue and during the entire time she was extremely courteous went above and beyond to assist with our issue. She was a wonderful representative of everyone at the branch. If you ever visit and she's available, definitely ask for her.

This is a bank. They have money, sometimes lines, an ATM, courteous staff, can't see why not give…read morethem 5 stars. Although this is not my bank, my mother and daughter bank here ( I have commitments with brand S,) I make deposits on behalf of my family so find myself here or Cumming ( which is ALWAYS WAY TOO SLOW). Just off the freeway, even on Fridays and near Holidays, this location seems to be pretty speedy and a productive staff to get you taken care of. What else can I say. Could give fewer stars since they don't match my deposits, but that's not realistic. Would be nice though!!!

What a joke of an Bank. They should have seats for you to sit in while waiting in the line. it's…read morealways this bad everytime I come in here. It would be beneficial to drive out of your way and go to another Bank Of America. Other branches are no where near this bad.

EVERY TIME I ENTER THE BANK THERE ARE LONG LINES and only one teller…read more at least when they had the drive thru you could get through in a reasonable time, not inside you can.t. Bet they wish they had kept the DRIVE THRU.

Horrible customer service!! Margarie was continuously speaking over me. You can't listen and talk…read moreat the same time. Never visit this branch again!!

Tellers are nice and always there to help. Never have to wait long which is good. The best thing is…read morethe location

Customer service was excellent and efficient. Pleasant staff makes you like a valued customer.read more

I just started using this bank and they have given me five star business service so far. They don't…read morecharge a ton of fees and I don't have to wait in line forever. They pick up the phone and answer my questions without have to go thru a ton of tele-prompts. They have been a pleasure to work with since I have walked in the door. I came here on a referral from a business associate and it's been great so far... time will tell!