The best team. So easy to deal with everyone. So glad I joined. Very respectful and good…read morecommunication.

Great service & staff is courteous & efficient. Offers incentives for new memberships.read more

Best place in Murfreesboro to help you with your financing and banking needs!! Very friendly staff,…read morealways friendly, always super helpful!!!

We visited Heritage South yesterday and worked with Tresney. She was efficient, knowledgeable and…read morehelpful. She spent some time chatting with us and we had a great time taking care of our business....the most fun we've ever had at a credit union. I'm looking forward to working with Heritage South in the future.

By far the best bank. Personal service from people that care about you. Immediate problem…read moreresolution and support in a timely manner. Just what I need from my bank.

I've been banking with Pinnacle for several years and the problems just kept getting worse until my…read morelast straw today. I'm a regular international traveler and every single time I've traveled with my Pinnacle card, it's gotten locked. Despite calling them in advance. Their app is also terrible - I have to lookup my password every time I use it even though it's Face ID compatible. When I had some fraud, they sided with the company that was fraudulent. And now that I'm trying to buy a house, they gave me incorrect wiring instructions and it's now affecting my closing (doesn't help that the woman, appropriately named Karen, was so condescending and rude despite a Pinnacle employee giving me the wrong info). Do NOT bank with Pinnacle!

I'm a real estate agent & have referred many clients as well as mortgaged my home through Renasant…read moreBank. This is my #1 choice if lenders due to great service combined with low rates & fees & on-time closings. Other agents in my Remax office also refer clients to Julia Wilson and Heath Albritton & also now use them as #1 lender. They will explain process to new buyers & gently walk them through the process. Highly recommend!!

Horrible bank. Renasant kept charging another accountholder's checks to mine despite the clear…read moredifferences in names (personal vs. corporate) and location (TN vs. AL). After the 3rd occurrence in less than 7 months, and with no clear corrective measures being taken to prevent future incidents (other than "we're sorry"), I'm done with these jokers. Ridiculous. Once (and even twice) is forgivable, but 3 TIMES is indicative of a larger, more serious problem. Also, it takes forever to get someone to understand that the BANK screwed up and a long time for these errors to be fixed. I do NOT recommend taking the risk of using them for checking accounts.

Britney Allen is the absolute best customer service rep I've ever dealt with. She goes way above…read moreand beyond to listen and help to the best of her ability. She is definitely an awesome asset to the company!!

LISTEN all you hard working people! NO situation on earth is worth going and trying to get a loan…read morefrom these people! PLEASE Iam literally begging you to NOT get a loan from these people. You would be better off going to a Title loan place. We went to get a loan here to pay our car off, which was around $7000. They told us that we could be approved for $9000 and the interest would not be any higher. Now, I KNEW the interest was high, but it was lower than what our car payment was, so I THOUGHT that in itself would save us money. In May/June of 2022 we were trying to buy a house through our bank. The mortgage consultant we were working with was trying to get our credit even better so the interest rate would be lower. She wanted me to pay this loan down to $1995. I wanted to pay it off, but the Mortgage Consultant said that they were trying to improve the debt ratio. I am an RN not a financial person at all, so I did as instructed and paid this down to $1995. Now, follow me on this one! The middle of June 2022 I owed these people, GET THIS, $1995! I paid June through December 2022, payments of $336.95, which is 7 months equaling $2358.65. Now I only owed $1995, so ANYONE that can add and subtract would think this was PAID IN FULL, right??? NO,NO,NO, when I called them at the end of December 2022, they told me I still had SIX more payments!!!! Now, if you were following, the middle of June I owed $1995, I made 7 payments totalling $2358.65, which makes me paying $363.65 OVER, and you tell me I still owe YOU four more payments!!!! To date I have made 10 payments of $336.95 equaling $3369.50, when 10 months ago I only owed $1995! AND...they are telling me I owe TWO more payments! Yeah, they break it down and make it sound SO wonderful and awesome BUT it is a SCAM SCAM SCAM, and should be ILLEGAL as hell! If you need money and see a day when you finally get the loan PAID IN FULL, don't use this Company, because you will NEVER see the day when it is PAID IN FULL!!!!

I have been with this bank for about 2 years now. Its ok. It doesnt have very many locations but it…read moreis open on Sunday and later than normal banks so it is a plus. They do not have banking fees as long as you have at least 200 direct deposited in the account monthly. It has great customer service and any time you need something they are there to help. Beware if you threaten to close you account because you are unsatisfied with them, they will cancel and extras you have on your account (ex: overdraft protection). All in all good bank, especially for someone just starting out like young adults and teens.

I've been a customer of theirs over ten years. Easy to work with, polite and helpful staff and…read morethey guided ten years of refunds to our checking account.

I took my taxes here as I thought this was a reputable company. They called to let me know they…read morewere ready to be picked up and mailed. I said okay sounds great thanks! I go to pick them up, and my taxes are no where to be found. I was very nice and assured them accidents happen and I am certain they will be found. I was wrong. Not only did they not find my taxes after several months of phone tag, they were also rude. I spoke to Glenda several times in which she pushed me to the side and kept telling me she would get back with me. Glenda never called back. Highly disappointed in this company!!!

Every two years I shop around my Home & Auto insurance looking for competitive pricing and options…read more The Group here gave me quite a few recommendations of Insurance Agents to reach out to and after reviewing all of the proposals I switched to Trevor Haggard with State Farm. Trevor and his team answered numerous questions, revised quotes so I could compare to other agency quotes, and in the end won my business. Sadly after two weeks with State Farm I had a homeowners claim and they helped me get everything done and submitted to help defray the cost of replacing my HW Heater...glad I added that Homeowner Equipment Breakdown rider to my policy Trevor recommended!!! These folks are supportive, very responsive, and don't mind taking extra time to ensure everything you need is taken care of.