Very unprofessional and unskilled the one girl loves to throw around that she's been a beautician…read morefor 31 years and has a hard time admitting to herself that she needs to retire and has no skill. Save yourself a waste of time and find a real salon to go to and avoid this one you've been warned. Although the girl with the green hair looked like she may have some knowledge from what I seen on her client.

I would prefer the tech to wear a mask and for the table that I was laying on be more comfortable…read more She was so kind but I felt like I was on an old, dirty blanket and I had to take a shower after. My eye lashes looked good though.

Most of the time I'm visiting this store just to return products. There is such low inventory here…read morethat I have no choice but to buy it online. And I'm not talking about things this location doesn't happen to carry. It's the stuff they do stock - either missing testers or missing products. This lack of adequate stock spans multiple brands & types of products from lipstick to concealer to brushes. I'm not talking about the newest products that sell out quickly either, just typical stuff. Without fail, every time I find something I'd like to test, either the tester is there, but there's no inventory, or vice versa (which at least can be fixed immediately). Often, if it's a shade match that's needed, they don't have the full range available to work with. So, I get it online & have to haul what didn't work out back to the store. I almost dread browsing or finding something online I'd like to go in & test because it's such a let down when there's just tons of empty space where products should be. Plus I'm almost sure to have another errand to run in the future when my online order arrives & I need to return it. I'd love some mileage compensation. And adding insult to injury - if they refund to a gift card, you can only use it in store - if only I could...but the shelves are bare! Having said all that, the staff have always been wonderful. They've made good-great recommendations, are attentive, & most of all they tolerate my multiple, massive returns nicely. A little immature at times & occasionally have technical issues when processing the returns, but still, bravo to them for not running away when they see me coming. I'm always grateful for their patience & kindness. It is a decent consolation for the frustration that comes with the persistent lack of inventory, buy it online, return it loop.

Visited the store on a slow thursday, 8/29. Cashier was literally texting on her phone while…read morecompleting the transaction.. she was cursing over her mic during the transaction and failed to even greet us at the counter. My 9 year old sister accidentally had testers in her basket and she rudely snapped at her to put them back. Would never visit this store again.

I am a senior citizen and I have had a lot of bad haircuts but this one was by far the worst. The…read morestylist procrastinated to ten minutes before finally calling me to a chair - between sweeping up and the bathroom and scanning her phone - she finally had to relent and take a customer. It was humiliating to walk out of there. She sprayed my hair with water and then cut it - spun the chair around and asked me how I liked it. No styling with a blow dryer no curling iron. Seriously - after $20 I had to go home and wash and style my hair. Skip this location.

Please save yourself.. don't do it. Terrible service terrible owner. I went in with multiple photos…read moreand specific instructions for "point cutting" and was told she could do it. It never happened... Razor.. razor . I specifically said if you cut it too short it will stick up, which is exactly what she did!!! Then put pomade on it because it was fuzzy and sticking up from a RAZOR... No one has razored my hair since 1975. I had no idea people were doing that still, get some training. Attend a class. Gheez RUN. Now the business owner won't refund my money. Gail Poling is the absolute worst business owner I've ever encountered. Refund the bad service you are putting out there for unsuspecting clients looking for good service. Please just close and do the neighborhood a favor.

Terrible ass place. my wife's been doing hair for years and does her own. some snobby woman named…read morelisa refused to do my wife's perm bc she simply didn't want to work. Every excuse was clear she just wanted to leave..(noon on a Saturday) she was fine with it till my wife let her hair down and she seen how long it was, then gave ever excuse in the book. while refusing to even do a test strand. Absolutely Terrible service. AVOID!

The salon is very professional and neatly kept. The new manager has really made a difference. The…read morehair stylists are very nice and do a great job. I would highly recommend this salon.

Great cut, color, and waxing services. Friendly stylists that provide you with guaranteed services.read more

Worst hair cut ever, lady that cut my hair was messed up on pills or something other than alcohol…read more Brunette with pink hair, she was nice but she needs to find another line of work. Felt like she was cutting my ears with the clippers. Red head short large girl butchered my buddies hair, made it look like he was wearing a helmet. Not sure what to tell you if your looking for a decent hair cut but run from this place!!!

From the owner: MasterCuts at Ohio Valley Mall in Saint Clairsville offers haircutting services for men, women,…read moreboys and girls. Mastercuts specializes in haircuts, full hair color, highlights, ombre, baylage, and more, consultations with stylists are always free. Blow-dry, up dos, styling, prom hair, wedding hair, eyebrow waxing, upper lip waxing, are also available. Mastercuts stylists are devoted to working closely with you to find the perfect style to make you look and feel truly amazing. Premium quality haircare products are available at every store for great prices