does not dem very customer oriented. Not very friendly. Terse responses too. Very sad.read more

Ashley was amazing! Both myself and my dog loved her. So convenient and the price is right.read more

We are very happy to have found Jolette! She is a great communicator and responds promptly. Jolette…read moreis so sweet and loving with Jack, our bichon-poodle. We are very happy with her attention to detail and thrilled to have a mobile groomer to focus on Jack for a thorough grooming in the shortest amount of time. Thanks Jolette for your excellent service!

From the owner: Grooms by Jolette is Premium Mobile Grooming that goes above and beyond to provide exceptional…read morecare for your furry family. With our convenient and professional services, we offer much more than just grooming. Our dedicated and experienced groomers are passionate about the well-being and happiness of your pets. We understand the importance of convenience for busy pet owners. That's why we bring our grooming salon right to your door. Our Van is equipped with all the tools and facilities to provide a stress-free grooming experience for your pets. Our groomers are trained to handle pets of all breeds and sizes with the utmost care and attention. From a refreshing bath and haircut to nail trimming and ear cleaning, we offer a wide range of grooming services to keep your pets looking and feeling their best. We use only premium products to ensure a comfortable and enjoyable grooming experience. Along with our grooming services, We also offer drop in pet sitting. If you're going on vacation, our pet sitters are here to help. You can trust us to ensure your pet receives the care, attention, and exercise in their own home. Our pet taxi is perfect for times when you can't pick up or drop off your pet yourself. Whether going to the vet, moving, or even to the airport, our service provides safe and comfortable transport. With our exceptional mobile pet grooming, pet sitting, and pet taxi services, you can have peace of mind knowing that your loved ones are in safe and caring hands.

I was panicked because my dog needed her claws trimmed badly and I am due any day now to give…read morebirth. I posted on a local Facebook site and Tina responded right away! She came the next day, was fast and professional. My dog LOVED her. She really relieved a lot of stress for me, I'll forever be grateful.

From the owner: Hi! My name is Tina and I am a former Veterinary Technician with 20 years of experience. I am now a…read morestay at home mom which I wouldn’t trade for the world. However, I do miss caring for animals as well. I know how difficult it can be to take your cat or dog to the vet for nail trims or even to have their anal glands expressed & ears cleaned. So I am offering to come to you!! Multiple pets will receive a multi pet discount. I am located in Valencia, so if you are further than 15 miles there will be a small fee applied. Professional references can be provided upon request. PRICES: Nail Trims: $15 for 1 pet $25 for 2 pets $35 for 3 pets Anal Gland Expression: $12 Ear Cleaning: $5 Shave Mats: $15+ Join My Facebook Group at Paws @ Home By Tina

I have been taking my dogs here to get groomed for years! The staff is always so friendly and they…read moredo a great job with the bathing, grooming, and nail trims for our dogs. The store (can't see the grooming area) is so clean and smells pleasant, too. The grooming prices are also very reasonable. Not only do they offer grooming services, they also have a self-wash available, they sell great quality pet foods, treats, toys, and other pet merchandise. If you decide to use the grooming services make sure to get the punch cards for frequent visits to earn a free bath or nail trim, etc.

This place is awesome. I brought my dog here to get her nails trimmed because she wouldn't let…read moremyself or my vet do it. In a matter of minutes she was snuggled up with one of the groomers and having her nails trimmed by the other one. They are so friendly and happy Daisy just relaxed and let them trim her nails. No luck with the Dremmel yet but I have high hopes. We have been coming here regularly ever since then. I also love their self service dog bath tub's. They give you an apron, shampoo, conditioner, and anything else you need to wash your dog and the tubs keep her in. No more dog hair down my drain, yippee. Lastly we have started purchasing our dog treats here. They have a great selection and the employees are very helpful with suggestions. No question five **** from me and Daisy!

I'm not usually the one going into this store, but I know it's a staple for several specialty…read moreproducts for our pup. But this time around I dropped off our dog for a grooming appointment and you can tell how much everyone loves what they do. Pleasant cashier, staff and folks working in the grooming department. Calling out dogs by their names all while taking good care of their anxiety. For the price, well worth the care and attention they show your animals!

The ladies who work here are so helpful. I've bought lots of things here, especially since we…read moreacquired a puppy last November. Jen is the groomer we go to and she's fabulous. Tucker looks so cute when we pick him up!

Kylie does a great job grooming Sophie exactly how I request. Staff is very friendly and…read morewelcoming. Sophie always smells and looks amazing. Highly recommend this grooming business.

I won't take our Golden Retriever anywhere else! Arianna does a truly amazing job! She takes her…read moretime and is meticulous when grooming our Lily. She comes home looking like a show dog and is so proud of herself! The staff here is friendly, welcoming and professional.

Upon walking in there is a noticeable and overwhelming smell. The place is in disarray and they…read moreseem to have only 2 employees now and one is the owner who sits at the desk all day. It is no wonder the cameras are always off and when they aren't, the dogs are left unsupervised with no one picking up after them. My dog has come home filthy and after hearing concerns about how the facility is being ran, we asked to take a tour and were told they would have to call us to schedule it. They kept avoiding it and eventually said "that's not something we do." What kind of place if this? No cameras, no employees and come to find out after talking to several other people who went here and reading other reviews, they are lying about having daycare on Saturdays and Sundays and the dogs are locked up all weekend. At any other daycare in the area, you can walk in and take a tour anytime. This does not seem like a legitimately ran daycare and I would never leave my animal somewhere with zero transparency let alone pay money for it.

this used to be a great place. The staff and management that used to be there did so many fun…read moreevents and photos and activities with the dogs. Now is sadly seems like there is little staff, high turnover and never any fun events. There are no pics posted of the dogs on social, just the generic pics and the cameras are often off. They are putting small dogs with big dogs now and im afraid someone will get hurt. If the old crew were back, we'd be back too.

Nick groomed my 7 year old poodle, Chloe. He did a fabulous job. Her coat looks good and she smells…read morefresh. She will be returning in 6 weeks.

I was worried for my dog's first groom. Nick was great! Looking forward to our next visit!read more

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.