Not a fan of this airport unfortunately. Our flight from Italy was delayed, which caused us to…read morearrive at this airport late. Then there's no direct connection from plane to building, so we got off the plane, and had to hop on a bus to the doors. Had to obviously go through passport control and it caused us and 25+ others to miss connecting flights. No sympathy from the staff, and they did not hold the flights either. To top it off, there were no more flights that night until the next day.
We were advised to go to the transfer desk. A large amount of travelers arrived at the desk. It was very busy so the agent said to go to another one. He said to exit the airport, re-enter, go through passport control AGAIN and head to the main transfer desk. What???!!!! Sooo, we did, and got to another large line. We had to take a number and wait almost 2 hours for a simple switch and hotel room voucher. Bruh.
I was not impressed whatsoever. It's too bad because the airport itself seems nice, but it's unorganized. Also the hotel shuttle only ran once every 45 minutes so it took a while to first of all, find the bus stop, and then arrive there. It was a hot mess...
PRO TIPS:
1. 2+ hours for a connection is necessary, this airport is notorious for advertising short connecting times and causing people to miss their flights
2. Avoid it all together if you're connecting flights :(